Golden Sail Hotel & Spa

Hotels
8.6 (3955 reviews)
55 Hang Buom, Hoan Kiem , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Noisy due to construction
Small room size

Categories

Cleanliness
8.23
Rooms were reported as clean, but some issues with room size were noted.
Service
9.2
Staff were consistently praised for their friendliness and assistance.
Location
9.24
Multiple reviews highlighted the central location in Old Quarter, making it convenient for attractions.
Room Quality
7.69
Room size and some issues with noise due to construction negatively impacted perceptions.
Amenities
8.22
Basic amenities were functional, but some aspects did not meet expectations.
Value for Money
8.68
Good value for the central location and services provided.
Food and Beverage
8.73
Breakfast was positively mentioned, contributing to a good experience.
Overall Experience
8.8
Overall enjoyable stay despite some minor issues; reviews indicate a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Luxurious Accommodation
Golden Sail Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Enjoy the comfort of a seating area, flat-screen TV, and modern amenities in every room. Some even boast city views or a terrace for a special stay.

Exceptional Services
Experience top-notch services such as a concierge, tour desk, and 24-hour front desk at this 4-star hotel. Relax in the shared lounge or explore nearby attractions like Hanoi Old City Gate and Hoan Kiem Lake. The hotel also provides currency exchange and a paid airport shuttle for convenience.

Relaxing Spa & More
Indulge in relaxation at the on-site spa or unwind in the comfort of your room with a kettle and fridge. With a safety deposit box and free toiletries, Golden Sail Hotel & Spa ensures a memorable stay for all guests.

Book now for an unforgettable experience at Golden Sail Hotel & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3955 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
M
Maren • couple • es
4
Room does not reflect advertised pictures. We stayed in a two bedroom in the golden sail hotel. The location is perfect
Pros:

Location and WiFi

Cons:

Most things

2026-06-27 • via Nuitee
M
Mariel • solo_traveller • au
9
2026-06-26 • via Nuitee
C
Ceyda • solo_traveller • ie
8
The staff were more than helpful & made the enjoyable
Pros:

The location & the staff were very helpful

Cons:

Nothing really

2026-06-25 • via Nuitee
A
Alberto • couple • it
8
2026-06-25 • via Nuitee
A
Albuloshi • solo_traveller • om
10
Pros:

المكان رائع في قلب المدينة النابضة وقريب من اغلب المواقع.. الموظفين متفاعلين يقدمون الخدمات. السعر مناسب.

2026-06-24 • via Nuitee
S
Sam • couple • gb
10
Great stay with excellent location and extremely pleasant and friendly staff
Pros:

Very good location with extremely friendly and helpful staff that let us store baggage and always greeted us warmly

Cons:

Our stay was perfect, however it was in a heatwave and we were extremely warm in our room, a more powerful AC or additional fan would have been nice.

2026-06-24 • via Nuitee
S
srinivasarao • extended_group • in
8
Value for money
Pros:

Thank you for your service

Cons:

Internet

2026-06-24 • via Nuitee
B
Babette • solo_traveller • fr
3
Does not look like the photos at all
Pros:

Location is very central

Cons:

The rooms do not look like the photos. They are much smaller and the condition is poor. We had many stains in our room. There was loud construction noise near us, waking us up very early in the morning. You can also hear the noise of the lift.

2026-06-23 • via Nuitee
H
Hannah • couple • au
3
2026-06-23 • via Nuitee
J
John jairo • solo_traveller • es
10
My Sweet Home Away from Home
Pros:

it is my second Home. All is good. I will come back. thanks

Cons:

no

2026-06-23 • via Nuitee
H
Hannah • couple • au
3
2026-06-23 • via Nuitee
A
Alejandra • solo_traveller • uy
10
Pros:

Ubicacion

Cons:

La indiferencia de algunos empleados para con el turista de habla hispana

2026-06-23 • via Nuitee
J
John jairo • solo_traveller • es
10
it is My Home
Pros:

it is my second Home. All is good. I will come back. thanks

Cons:

no

2026-06-23 • via Nuitee
H
hugo • solo_traveller • gb
9
2026-06-23 • via Nuitee
Žilvinas • solo_traveller • lt
10
2026-06-23 • via Nuitee
S
Shein • solo_traveller • gb
10
Pros:

Excellent

2026-06-22 • via Nuitee
A
Angela • solo_traveller • us
5
Pros:

The customer service and the management was absolutely wonderful

Cons:

Did not like the location but dealt with it

2026-06-22 • via Nuitee
A
ANKURKUMAR • couple • in
10
Pros:

Location is very good staff is very helpful and specially mr jack son is so kind and helpful for our trip also he give very good tour packages for Hanoi

Cons:

Nothing

2026-06-22 • via Nuitee
G
Garnier • solo_traveller • fr
10
Pros:

L'hôtel est bien placé et propre . Le personnel est agréable, je recommande 👍

2026-06-21 • via Nuitee
G
Gemma • couple • es
7
Pràctic
Pros:

Localització molt bona i personal amable

Cons:

L’esmorzar no feia gaire bona pinta i també al costat hi havia un edifici en construcció, que des de ben d’hora al matí feien molt soroll

2026-06-20 • via Nuitee