Golden Sail Hotel & Spa

Hotels
8.6 (4067 reviews)
55 Hang Buom, Hoan Kiem , Hanoi , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Noisy due to construction
Small room size

Categories

Cleanliness
8.23
Rooms were reported as clean, but some issues with room size were noted.
Service
9.2
Staff were consistently praised for their friendliness and assistance.
Location
9.24
Multiple reviews highlighted the central location in Old Quarter, making it convenient for attractions.
Room Quality
7.69
Room size and some issues with noise due to construction negatively impacted perceptions.
Amenities
8.22
Basic amenities were functional, but some aspects did not meet expectations.
Value for Money
8.68
Good value for the central location and services provided.
Food and Beverage
8.73
Breakfast was positively mentioned, contributing to a good experience.
Overall Experience
8.8
Overall enjoyable stay despite some minor issues; reviews indicate a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Luxurious Accommodation
Golden Sail Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Enjoy the comfort of a seating area, flat-screen TV, and modern amenities in every room. Some even boast city views or a terrace for a special stay.

Exceptional Services
Experience top-notch services such as a concierge, tour desk, and 24-hour front desk at this 4-star hotel. Relax in the shared lounge or explore nearby attractions like Hanoi Old City Gate and Hoan Kiem Lake. The hotel also provides currency exchange and a paid airport shuttle for convenience.

Relaxing Spa & More
Indulge in relaxation at the on-site spa or unwind in the comfort of your room with a kettle and fridge. With a safety deposit box and free toiletries, Golden Sail Hotel & Spa ensures a memorable stay for all guests.

Book now for an unforgettable experience at Golden Sail Hotel & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4067 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
S
Sophie • solo_traveller • au
10
2026-07-25 • via Nuitee
T
Truong Duy • couple • vn
10
Pros:

Good

Cons:

Yes

2026-07-25 • via Nuitee
R
Rene • family_with_children • at
8
We enjoyed our stay at Golden Sail and had some very nice days.
Pros:

Very good located and the staff is very kind and helpful.

Cons:

Rooms are quite small

2026-07-25 • via Nuitee
I
Isabel • couple • pt
10
2026-07-25 • via Nuitee
A
Alessandro • couple • fr
2
La camera era sporca e non rispecchiava quanto mostrato nelle foto. La colazione non era invitante e il bagno troppo spo
2026-07-25 • via Nuitee
Đào • solo_traveller • vn
10
Pros:

Rộng

Cons:

Nệm

2026-07-25 • via Nuitee
N
Nora • extended_group • es
1
Decepción
Pros:

Buena ubicación y muy amable el recepcionista

Cons:

Nefasta la limpieza, el baño muy sucio, telarañas en el dormitorio. Olor a humedad. El desayuno muy repetitivo y poca variedad

2026-07-24 • via Nuitee
A
Ana • couple • gb
9
2026-07-24 • via Nuitee
C
Caroline • family_with_children • fr
1
Hôtel à fuir
Pros:

Pas grand-chose

Cons:

J'ai été sous classée à l'arrivée par le manager.
Ma réservation était pour une chambre double deluxe, j'ai eu une chambre d'une gamme inférieure 😡😡
Le manager me dit que la chambre que j'ai eue correspondait à ma réservation. C'est très malhonnête de sa part!
Peu de choix pour le petit déjeuner.
Je ne comprends les commentaires positifs car je me suis basé dessus lors de mon choix. Énorme erreur!
Je vais faire une réclamation auprès de Booking...

2026-07-24 • via Nuitee
J
Julien • solo_traveller • fr
8
Pros:

L’accueille

Cons:

Le petit déjeuner

2026-07-23 • via Nuitee
D
Dáire • couple • ie
10
2026-07-22 • via Nuitee
G
Gaspard • couple • fr
7
2026-07-22 • via Nuitee
A
Amy • solo_traveller • ie
10
Pros:

close to everything

Cons:

i liked everything

2026-07-21 • via Nuitee
N
Necati Çürük • solo_traveller • tr
7
Pros:

Resepsiyon harika her konuda yardimci olabiliyor

2026-07-21 • via Nuitee
A
Andy • solo_traveller • au
10
2026-07-21 • via Nuitee
A
ABITAMIM • solo_traveller • us
10
2026-07-19 • via Nuitee
H
Howie • solo_traveller • au
9
Pros:

located well in the old quarter, room was comfortable

2026-07-19 • via Nuitee
S
saffron • solo_traveller • gb
8
Cheap and cheerful
Pros:

For the price you pay it’s very good. Your own space, aircon, breakfast. The staff are very friendly and supportive, my room was refreshed every morning.

Cons:

During breakfast time there was always lots of flies around the fruit. Some of the breakfast items had been presented day after day and clearly needed throwing away. The presentation of the hotel looks quite worn and needs a little love.

2026-07-19 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Tutto molto bene.
Centralissimo
Gentilissimo ed economico
Molto pulito

2026-07-19 • via Nuitee
Z
Zachery • solo_traveller • au
6
A busy night life hotel
Pros:

The location was around a lot of food places so finding dinner wasn't a hassle. Positioned in the old quarter so there was plenty to see and buy around. The scooter rental service the hotel offers was affordable and easy to access.

Cons:

The loud scream of the massage parlour across the road as I went to sleep was definely an adjustment if you struggle to sleep. I asked for an airport pickup months before arriving and they didn't send anyone to pick me up. The latch on my door also wouldn't always close when I left my room, resulting in the door still being open.

2026-07-18 • via Nuitee