Golden Sail Hotel & Spa

Hotels
8.6 (4164 reviews)
55 Hang Buom, Hoan Kiem , Hanoi , VN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Noisy due to construction
Small room size

Categories

Cleanliness
8.23
Rooms were reported as clean, but some issues with room size were noted.
Service
9.2
Staff were consistently praised for their friendliness and assistance.
Location
9.24
Multiple reviews highlighted the central location in Old Quarter, making it convenient for attractions.
Room Quality
7.69
Room size and some issues with noise due to construction negatively impacted perceptions.
Amenities
8.22
Basic amenities were functional, but some aspects did not meet expectations.
Value for Money
8.68
Good value for the central location and services provided.
Food and Beverage
8.73
Breakfast was positively mentioned, contributing to a good experience.
Overall Experience
8.8
Overall enjoyable stay despite some minor issues; reviews indicate a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Luxurious Accommodation
Golden Sail Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Enjoy the comfort of a seating area, flat-screen TV, and modern amenities in every room. Some even boast city views or a terrace for a special stay.

Exceptional Services
Experience top-notch services such as a concierge, tour desk, and 24-hour front desk at this 4-star hotel. Relax in the shared lounge or explore nearby attractions like Hanoi Old City Gate and Hoan Kiem Lake. The hotel also provides currency exchange and a paid airport shuttle for convenience.

Relaxing Spa & More
Indulge in relaxation at the on-site spa or unwind in the comfort of your room with a kettle and fridge. With a safety deposit box and free toiletries, Golden Sail Hotel & Spa ensures a memorable stay for all guests.

Book now for an unforgettable experience at Golden Sail Hotel & Spa!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4164 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
E
Elena • couple • es
9
2026-09-19 • via Nuitee
I
ISSHIN • solo_traveller • jp
10
また次回取る機会あればここにしたいと思う
Pros:

部屋が綺麗で、ホテルマンにとても良くしてもらいました

2026-09-19 • via Nuitee
V
Vero • couple • es
6
Caro para lo que es
Pros:

Muy céntrico y bien ubicado. Personal amable.

Cons:

Por el precio hay hoteles cerca mucho mejores, la habitación era muy pequeña y sin ventanas.

2026-09-17 • via Nuitee
E
Eirin • solo_traveller • nl
5
2026-09-16 • via Nuitee
A
Alex • couple • gb
10
2026-09-15 • via Nuitee
R
Roisin • couple • gb
1
Cockroaches and bad smell- avoid!
Pros:

Location is good, though can be noisy

Cons:

Cockroaches in our bedroom. Very unclean- dirt and dust and cobwebs all over the room and a horrific smell throughout the whole hotel day and night.

2026-09-13 • via Nuitee
L
Lucas • couple • es
6
Pros:

ubicación buena, limpieza no muy allá

2026-09-13 • via Nuitee
M
Mario • solo_traveller • de
10
2026-09-12 • via Nuitee
A
ANTONIA ELENI • couple • gr
5
Pros:

The room was tidy and clean but not for families as it is very small.

Cons:

Very small room, not for families

2026-09-11 • via Nuitee
D
daniele • family_with_children • it
4
Mi sono salvato pagando la differenza e passando alla camera famigliare, non lo consiglierei.
Pros:

Personale gentile ,disponibile,posizione ottima.

Cons:

Le camere sono piccole,alcune senza finestre,pulizia migliorabile,colazione e sala colazione abbastanza deprimenti,le foto del sito non rispettano assolutamente la realtà.

2026-09-11 • via Nuitee
A
Alessandro • family_with_children • it
6
Great option if you care more about location and value than the finer details.
Pros:

The hotel itself is a little old, like many of the hotels in this area, so I knew what I was walking into when I booked it. That said, I do wish the rooms and the hotel in general were taken care of a little better.

The main ground-floor area, where breakfast is served, had a slightly funky smell during my stay. I didn’t have breakfast there, so I can’t comment on the food itself.

The room was clean, and the linen and beds were clean, but the overall look and feel of the room didn’t feel quite as clean because of how old and worn some things were. You could especially tell that the headboard area of the bed had seen better days.

The room itself was also very, very tight. However, I knew this before booking and chose it anyway because of the good value for money compared to the other options in the area.

Overall, it’s a decent option if you’re looking for something affordable and understand that the hotel is older and the rooms are quite small. At the same time, you’re getting one of the best locations possible, right in the heart of Hanoi’s Old Quarter, where all the action is, and the value for money is hard to beat.

Cons:

The main things I didn’t like were the smell throughout the hotel and the general lack of attention to detail. There was a slightly funky smell, particularly around the main ground-floor area.

I also didn’t like that throughout my entire stay, there was a cleaning cart parked on my floor with all the cleaning supplies and equipment on it. It was always there and made the hallway look quite messy and untidy.

The hotel is also quite old and some areas could definitely use a bit more care and maintenance. The room itself was clean, including the bed and linen, but the overall look and feel was quite dated and worn.

2026-09-11 • via Nuitee
G
Gwen • couple • us
6
2026-09-10 • via Nuitee
P
Paula • couple • es
8
Relación calidad precio buena
Pros:

El personal muy amable. La habitación que habíamos reservado al principio no nos gustó y al comunicárselo al dueño, pagamos un poquito más y nos cambiaron a otra mucho mejor. El desayuno bastante bueno. Nos ayudaron con la excursión de la bahía de HaLong y nos hicieron un descuento. La ubicación es perfecta.

Cons:

No se parece a las fotos publicadas en booking, pero están bien.

2026-09-09 • via Nuitee
K
Kyle • couple • au
9
Pros:

Great location l, very helpful staff. Had a few problems but the staff resolved them very quickly

2026-09-08 • via Nuitee
S
Sofie • extended_group • dk
6
Pros:

Great location and nice helpful staff.

Cons:

Nothing like the pictures - okay clean but some stains on the sheets and in general not as new and fresh. Rooftop was only used for storage..

2026-09-07 • via Nuitee
אלמגור • solo_traveller • il
10
Pros:

The survice was great they helped us with all our needs, great location in the middle of Hanoi.we will come again. Thank you jack

2026-09-05 • via Nuitee
M
Myrthe • couple • nl
8
Prima prijs kwaliteits verhouding
Pros:

Prima hotel

Cons:

Het bed was hard

2026-09-03 • via Nuitee
N
Ngoc Hieu • couple • vn
8
Tạm on
Pros:

tạm on

Cons:

khong gian nho

2026-09-03 • via Nuitee
X
Xavi de Haro • solo_traveller • es
6
Pros:

Ubicacion

2026-09-02 • via Nuitee
A
Ayman • solo_traveller • be
10
Pros:

Super good location in the middle of old quarter. Staff and owner were super friendly and helpful. Rooms were clean and on the higher floors you don’t even notice the noise from the streets below

2026-09-02 • via Nuitee