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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Convenient Location
Situated in Playa del Carmen, Holiday Inn Express & Suites is centrally located near popular attractions like Kool Beach Club and Quinta Alegria Shopping Mall, making it an ideal choice for travelers looking to explore the area.
Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. Each room is equipped with a desk, flat-screen TV, microwave, and minibar. Some units even feature a balcony for a relaxing view.
Business and Leisure
Whether you're here for work or leisure, take advantage of the business center or join a sightseeing tour organized by the tour desk. Start your day with a delicious continental breakfast before heading out to explore the city.
Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express & Suites - Playa del Carmen now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Da academia
Da cobrança extra pela reserva , por ter sido reservada antes do aumento. Nunca paguei a mais por aumento após a reserva. E até porque já havia pago uma parte antes da chegada ao hotel.
Localização ótima
Quarto tinha mal cheiro. Fui em época de sargasso e praia estava inacessível
Convenient location, comfortable bed, basic gym and friendly staff
Gym could use more towels and bottled water, better espresso making machines
Localização
O sofá cama onde dormiam as crianças, era a coisa mais desconfortável que já vi. Pedimos à equipa
Que resolvesse e colocaram um colchão por cima, depois de muito tempo à espera e de reforço do pedido.
Localização
Café da manhã todos os dias iguais
El desayuno
It was a very pleasant place to relax and rest well
La ubicacion, la calidez del personal
El mobiliario de la recepción, (no acorde a un holiday inn), la gritería y el agua caliente en la ducha
Da limpeza e localização.
É um absurdo o hotel aceitar hospedagem p 3 pessoas e disponibilizar um sofá cama com molas de arame forradas com um tecido grosso! Uma verdadeira tortura p o 3o hóspede! Depois de muito reclamação ele foi recoberto com um pillowtop que amenizou um pouco o desconforto!
Todo realmente! Son muy amables!! Nos daban solución a todo!
deberían incluir en el desayuno jamón y que las frutas siempre sean variadas el mismo dia......por ejemplo: q todos los días haya mínimo 3 tipos de frutas....
Great location, spacious rooms, clean, nice facilities
Chambre spacieuse, 2 grands lits confortables, grande douche. Emplacement idéal juste à côté de la 5e avenue.
La comodidad de las camas
El desayuno
Bien ubicado
Todo ok
Ubicación muy céntrica
Desayuno muy limitado. Muy encerrado.
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