Holiday Inn & Suites Nashville Downtown - Broadway by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1386 reviews)
415 4th Avenue South , Nashville , US
+1 615-265-0355

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (walking distance to Broadway, quiet)
Friendly and helpful staff (generally)
Comfortable beds and spacious rooms
On-site amenities: bar, gym, bodega, complimentary late-afternoon drink
Good breakfast and notable on-site restaurant
Cons:
Charges and unclear policies (paid parking, unclear breakfast inclusion, unexpected early-check-in fees)
Occasional service inconsistencies (some unfriendly front desk, housekeeping knocking early)
Pool small and dark
Parking garage complicated to use
Room issues in isolated cases (stained rug, sliding bathroom door affecting privacy, AC outage, missed trash pickup)

Categories

Cleanliness
8.1
Generally reported as clean and spacious with good linens, but isolated issues noted (stained rug in one room, missed trash pickup, sliding bathroom door affecting perceived cleanliness/privacy).
Service
8.8
Staff frequently described as friendly and helpful (front desk and team praised), though there are inconsistent experiences (some unfriendly front desk interactions, housekeeping knocked early, mixed handling of early check-in/payment issues).
Location
9.9
Consistently highlighted as excellent — very convenient walking distance to Broadway and downtown while staying relatively quiet; repeatedly called a top reason to book.
Room Quality
9
Rooms commonly described as comfortable, spacious, with great beds and pillows; some negatives like occasional AC failure and the sliding bathroom door impacting privacy, and one report of an initial room with a stained rug (re-roomed).
Amenities
8.9
Positive mentions for bar, gym, bodega, and complimentary late-afternoon drink; pool and parking logistics received criticism (pool small/dark; parking garage complicated).
Value for Money
7.6
Mixed value perception: some guests liked the price, but several noted extra charges (parking, unclear breakfast inclusion, unexpected early-check-in fees) that reduced perceived value.
Food and Beverage
8
Breakfast and on-site restaurant received generally positive comments (good breakfast, restaurant praised), though guests requested more breakfast variety and clearer communication about inclusions; free afternoon drink noted as a highlight.
Overall Experience
9.3
Overall very positive — many guests would return, found it ideal for concerts/downtown visits and recommended for location and comfort despite some service/fee hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation
Holiday Inn & Suites Nashville Downtown Broadway offers elegant rooms equipped with modern amenities like flat-screen TVs, coffee makers, and work desks. The hotel's prime location in the heart of Downtown Nashville provides easy access to popular attractions such as Bridgestone Arena and the Johnny Cash Museum.

Exceptional Facilities
Guests can enjoy a range of facilities including a refreshing outdoor pool, a well-equipped fitness center with a Peloton bike, and a convenient business center. The 24-hour front desk ensures that all needs are met promptly, while the on-site restaurant serves delicious meals and a daily brunch option for a delightful dining experience.

Convenient Location
Situated just a short walk from Ryman Auditorium and Tootsies Orchid Lounge, Holiday Inn & Suites Nashville Downtown Broadway is the perfect choice for travelers looking to explore the vibrant music scene of Nashville. Book now for a memorable stay in the Music City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.7
Based on 1386 reviews
Cleanliness: 8.1
Service: 8.8
Location: 9.9
Room Quality: 9
Amenities: 8.9
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 9.3
J
Jamie • couple • us
10
Great place to stay! Would return next time I’m in town.
Pros:

It was close to downtown. Comfortable beds. Great food and drinks in restaurant Almost Friday!

Cons:

Check out was at 11am, at 10am had housekeeping knocking on our door asking why we weren’t checked out.

2026-10-30 • via Nuitee
J
Jo-Anne • family_with_children • au
8
Location great yet quiet
Pros:

Location to Broadway 5 mins walk but very quiet hotel. Loved the good coffee easy to get downstairs. Amazing free drink late afternoon each day at the bar!!! Such an amazing surprise.

Cons:

Pool area not great. A bit small and dark.

2026-10-30 • via Nuitee
E
Edgarmae • couple • us
8
Great location!
Pros:

Walking distance from Broadway, so it was close enough to Broadway to walk there but far enough to not have to deal with the traffic

2026-10-29 • via Nuitee
A
Alyssa • couple • us
8
2026-10-28 • via Nuitee
J
Jeremy • solo_traveller • us
9
2026-10-28 • via Nuitee
C
Corey • family_with_children • us
9
Cons:

I asked for king bed and I received 2 queen beds.

2026-10-27 • via Nuitee
J
Josh • couple • us
10
2026-10-26 • via Nuitee
P
paul • extended_group • us
9
Will stay again
Pros:

Location

Cons:

No breakfast included

2026-10-23 • via Nuitee
A
Andrea • couple • us
10
2026-10-22 • via Nuitee
M
María Verónica • couple • cl
10
Buen servicio
Pros:

Si

Cons:

Nada

2026-10-22 • via Nuitee
N
Nyree • couple • au
10
Legendary
Pros:

Location
Price

2026-10-22 • via Nuitee
C
Carol • solo_traveller • us
7
Staff was very nice.
Pros:

Location

Cons:

First room the rug was stained and dirty. They did move me to another room which was better.

2026-10-21 • via Nuitee
P
Patrick • couple • gb
10
Comfortable and tension-free
Pros:

Location good for downtown access. Decent breakfast. Friendly staff.

Cons:

More choice on breakfast types and ingredients.

2026-10-20 • via Nuitee
C
Christopher • couple • ca
10
2026-10-20 • via Nuitee
W
Wendy • couple • gb
9
Great location, breakfast and friendly staff.
Pros:

Location, breakfast, staff,

Cons:

Nothing

2026-10-20 • via Nuitee
K
Karla • couple • us
10
This was a great place to stay when going downtown for a concert
Pros:

It was a great location. The room was very comfortable and spacious

2026-10-20 • via Nuitee
A
Amy • couple • us
6
The hotel was nice. It’s in a good location. Be prepared to pay for anything above your stay.
Pros:

The staff was extremely friendly.

Cons:

Having to pay for parking in the hotel lot. No clear guidance on the free breakfast. The bathroom door was a sliding door that can’t really be considered a door so you don’t really get privacy in the bathroom.

2026-10-20 • via Nuitee
C
Chelsea • couple • us
10
We had a short but amazing stay at this beautiful hotel!
Pros:

Very convenient location and awesome amenities!

Cons:

The parking garage was complicated and we never figured out how to successfully get in and out without using the help button.

2026-10-19 • via Nuitee
S
Scott • couple • us
10
2026-10-16 • via Nuitee
T
Tiffany • couple • us
10
2026-10-15 • via Nuitee