Hotel Gayser

Hotels
8.1 (238 reviews)
CENTRO HISTÓRICO CALLE 43 POR 38 Y 40 , Valladolid , MX
+52 985 118 6268

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Comfortable Rooms
Cons:
Poor Breakfast Options
Mixed Service Quality

Categories

Cleanliness
8.68
The hotel is clean with white sheets and towels, positively mentioned.
Service
7.65
Mixed reviews about customer service; some staff were friendly, while others were noted as not welcoming.
Location
9.19
Multiple reviews praised the hotel's location for being central and convenient for sightseeing.
Room Quality
7.64
Rooms are described as comfortable but some amenities like air conditioning and refrigerator are lacking.
Amenities
7.67
Basic amenities with some comments on poor breakfast options and lack of parking.
Value for Money
8.13
General sentiment indicates good value for the central location and room quality.
Food and Beverage
7.18
Breakfast options were criticized as poor and lacking, affecting overall experience.
Overall Experience
8.65
Overall pleasant experience with a few reasonable criticisms, but guests stated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:43

Property Description

Luxurious Accommodations
Hotel Gayser, located in Valladolid, offers elegant rooms with air conditioning, a seating area, and a flat-screen TV. Enjoy the comfort of high-quality bed linen and towels during your stay.

Convenient Amenities
Relax on the terrace, benefit from the 24-hour front desk service, and stay connected with complimentary WiFi throughout the property. The hotel ensures a hassle-free experience with free toiletries, a shower, and cable channels in each room.

Ideal Location
Situated just 45 km from Chichen Itza and 152 km from Cancún International Airport, Hotel Gayser is the perfect choice for travelers looking to explore the area. Book now for a memorable stay in Valladolid.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.1
Based on 238 reviews
Cleanliness: 8.68
Service: 7.65
Location: 9.19
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
F
Federica • couple • it
5
Pessimo
Pros:

La camera era ben pulita

Cons:

Abbiamo alloggiato in un’altra struttura, quella originale aveva avuto un problema di guasto dello scarico e non siamo stati avvisati. Al nostro arrivo fuori la struttura c’era un cartello che diceva che dovevamo andare in una struttura diversa con gli stessi servizi. Arrivati lì però non c’erano gli stessi servizi inclusi tra cui la colazione, dopo che abbiamo pagato ce l’hanno detto e abbiamo dovuto insistere per farci rimborsare del prezzo della colazione che appunto non era più inclusa nonostante fosse stata da noi pagata.

2026-09-14 • via Nuitee
L
Laura Garduño • solo_traveller • mx
10
2026-08-27 • via Nuitee
P
Perez • solo_traveller • mx
9
Pros:

La limpieza es muy buena, la calidad de colchones también

Cons:

El baño no tiene mucha ventilación

2026-06-04 • via Nuitee
G
Garcia-Rodriguez • couple • us
10
Pros:

Exelent

2026-06-01 • via Nuitee
J
Janis • couple • lv
9
2026-05-20 • via Nuitee
T
Tania • solo_traveller • it
8
Pros:

Sono più punti a favore che a sfavore. Lo staff accogliente e disponibile. La pulizia. La stanza era comoda e ben arredata. Bella doccia spaziosa. Se non fosse stato per il rumore della strada, la mia valutazione sarebbe stata 10

Cons:

Il rumore della strada l'unica pecca

2026-05-17 • via Nuitee
A
Abigail • couple • mx
10
Confortable
Pros:

La habitación de buen espacio, el personal atento, muy limpio el lugar

Cons:

que las habitaciones dan a la calle y al ser un acceso a la plaza principal si hay un poco de ruido.

2026-05-14 • via Nuitee
C
CAYETANA • solo_traveller • es
7
2026-05-06 • via Nuitee
E
Emily • couple • it
9
Pros:

Ho adorato il piccolo buffet con acqua e caffè gratis a tutte le ore. Una gentilezza non scontata.

Cons:

Consiglio di cambiare gli infissi, entra troppo caldo e decisamente troppo troppo rumore

2026-04-24 • via Nuitee
T
Thomas Capelle • solo_traveller • fr
10
2026-04-17 • via Nuitee
K
KimTeoh PCP • extended_group • my
9
2026-04-09 • via Nuitee
V
veronique • couple • fr
10
Pros:

Très bien situé
Literie confortable

2026-04-07 • via Nuitee
G
Gerardo • couple • nl
10
Pros:

The staff was remarkably supportive and kind.

Cons:

Nothing was bad

2026-03-12 • via Nuitee
M
Melchor • family_with_children • mx
10
2026-03-06 • via Nuitee
P
patrice • couple • fr
9
Pros:

Tout

2026-03-04 • via Nuitee
W
Woodhead • couple • ca
7
Cons:

It was surrounded by busy streets could be noisey

2026-02-27 • via Nuitee
F
Frohlich • couple • mx
10
2026-02-27 • via Nuitee
S
Sebastien • family_with_children • fr
7
Pros:

Hotel à 2 pas de la place centrale. Possibilité de se garer dans la rue à côté.

2026-02-27 • via Nuitee
S
Sébastien • family_with_children • fr
8
Super emplacement pour visiter Valladolid et s'imprégner de son ambiance
Pros:

L’emplacement, à deux pas de la place principale, était parfait pour nous. L’hôtel est simple mais plein de charme. La proximité de la rue ne nous a pas empêchés de bien dormir, malgré nos craintes.

Cons:

le petit déjeuner est vraiment très(trop) basique, composé uniquement de tranches de pain de mi à faire griller, quelques petite confitures industrielles et des fruits pas toujours très mûrs.

2026-02-23 • via Nuitee
L
Leonardo • family_with_children • uy
8
2026-02-11 • via Nuitee