The Jockey Club Rooms

Hotels
Classic British Hotels
9.3 (1333 reviews)
101 High Street , Newmarket , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Lighting issues in some rooms
Limited amenities available on site

Categories

Cleanliness
9.51
The place is spotless with noted cleanliness from various reviews.
Service
9.98
Staff are super friendly and attentive, with particular praise for staff mentioned in reviews.
Location
9.52
Fabulous location with a convenient high street position and secure parking.
Room Quality
8.97
Rooms are spacious and well-appointed, though there were some mentions of darkness and lighting issues.
Amenities
8.5
Some basic amenities missing (e.g., bar, room service) but generally acceptable for a hotel of this type.
Value for Money
9.46
Guests found the stay worthwhile and felt the experience justified the price.
Food and Beverage
9.01
Breakfast was well-received, but there were a few mentions of missing items like milk.
Overall Experience
9.48
Several guests expressed memorable stays, highlighting the unique experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:11

Property Description

Luxurious Accommodation in Newmarket

Elegant Rooms with Modern Amenities
Experience comfort and style in each room equipped with a wardrobe, flat-screen TV, and a private bathroom with complimentary toiletries.

Multilingual Staff and Exceptional Service
Our reception staff fluent in English, French, Hungarian, and Portuguese are dedicated to ensuring your stay is seamless and enjoyable.

Convenient Location and Nearby Attractions
Explore popular landmarks such as Ickworth House and Audley End House, with Hedingham Castle and Botanic Garden Cambridge just a short distance away.

Book now for an unforgettable stay at The Jockey Club Rooms in Newmarket, your perfect retreat away from home.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: STA

Location

Guest Reviews

9.3
Based on 1333 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.48
G
Gail couple gb
9
2026-08-27 via Nuitee
P
Prue solo_traveller gb
9
2026-08-25 via Nuitee
S
Susan couple gb
9
Very enjoyable
Pros:

Really good!

Cons:

A lounge to relax in, or room menu!

2026-08-24 via Nuitee
L
Ludmila solo_traveller gb
5
2026-08-24 via Nuitee
D
Dave solo_traveller gb
10
2026-08-23 via Nuitee
S
Susan couple gb
8
Overall very happy as usual but will try to avoid room 9 in future
Cons:

I have stayed here many times and I am usually very happy with the rooms but room 9 isn’t such a good room. It’s one of the smaller rooms, the floor is very creaky and bouncy. There is only an over bath shower, the bath has quite high sides which I find difficult and the shower controls are also quite difficult to operate.

2026-08-21 via Nuitee
P
pettingill solo_traveller gb
9
great atmosphere good comfortable room friendly staff
Pros:

friendly staff clean lovely room hot shower good breakfast history fantastic paintings

Cons:

breakfast staff over zealous with serving be a little more relaxed between serving

2026-08-21 via Nuitee
D
Daniela couple fr
10
2026-08-20 via Nuitee
A
Angela couple gb
10
2026-08-18 via Nuitee
K
Keith couple gb
10
Fantastic. Highly recommended. We Will be back.
Pros:

Extraordinary place oozing quality equestrian history at every turn. Wonderful room with huge en-suite and best shower ever. Easy access to lawn and gardens. Wonderful relaxing terrace. ALL of the staff should be commended. Very helpful, friendly, efficient and immaculately presented to reflect the quality surroundings.

Cons:

A shame about the noisy pub DJ a couple of doors down but not fault of the Jockey club and once outside door closed could hardly be heard.

2026-08-17 via Nuitee
T
Thea solo_traveller nl
9
Pros:

Vriendelijk personeel, lekker ontbijt en hele mooie locatie!

Cons:

Niks, was perfect

2026-08-17 via Nuitee
J
Jean-Bernard couple fr
10
Superbe ! Dès que je reviens à Newmarket cela sera cet hôtel et pas un autre !!
Pros:

La beauté du lieu et de la chambre

Cons:

Rien

2026-08-16 via Nuitee
R
Rebecca solo_traveller gb
8
2026-08-16 via Nuitee
R
Rebecca solo_traveller gb
8
Great stay in a fantastic location
Pros:

The beautiful buildings and location are superb with all the racing right on the doorstep. The staff were friendly and breakfast was good. The bathroom was modern, very clean and with lovely shower products.

Cons:

Our rooms were situated in the Town House on the highstreet, just outside the main gates, so not within the main building itself. The rooms are large and curtains and bedlinen of high quality. But the carpets were quite badly stained in a few places which spoiled the otherwise spotless appearance. It lacks a mirror in the bedroom for drying hair!

2026-08-16 via Nuitee
S
Simon couple gb
6
Overpriced but ok ish
Pros:

Staff, cleanliness

Cons:

No air con, Thick duvet only, no signage for hotel, different name “ Chambers” when you get to the property so difficult to see where to go, no warning about trousers to be worn for breakfast so paid for it but physically not allowed to eat it, could not find bar even though they insisted on taking up front payment for it.

2026-08-16 via Nuitee
M
Mel couple gb
9
Comfortable and good value
Pros:

Excellently decorated rooms and wonderfully large bathrooms.

Cons:

It should no longer be the case that guests have to wear long trousers for breakfast on a 36 degree day!

2026-08-13 via Nuitee
K
Kate extended_group au
9
Historic horsey stay with beautiful rooms and gardens
Pros:

The Jockey Club Rooms immerse its guests in the amazing history of thoroughbred racing in England. Staff were very friendly, and the onsite charging stations were appreciated. The rooms were delightful, spacious, airy, with modern bathrooms and a beautiful outlook onto manicured lawns and gardens. Breakfast in the formal dining room was sumptuous.

Cons:

We stayed during the week so did not get to eat at the restaurant or sit on the terrace near the bar (which was also closed). This meant the experience was somewhat lacking, but because it is in the Main Street of Newmarket there were many other options for eating and drinking.

2026-08-13 via Nuitee
C
christopher couple gb
9
2026-08-11 via Nuitee
S
Sylvia solo_traveller gb
9
2026-08-11 via Nuitee
T
Trevor couple gb
10
Pros:

The breakfast was first rate and the dining room was lovely. So much history on display, felt like a very special venue

Cons:

can't think of anything

2026-08-10 via Nuitee