Novotel Santiago Providencia

Hotels
•
Novotel
8.8 (3175 reviews)
Avenida Holanda 222 Providencia , Santiago , CL

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent location
Cons:
Service quality
Cleanliness issues

Categories

Cleanliness
8.3
Some complaints about room cleanliness and odor.
Service
8.3
Mixed sentiments, noted issues with customer service quality.
Location
9.5
Consistently praised for its excellent location near shopping and attractions.
Room Quality
8.8
Generally comfortable rooms, but some issues noted.
Amenities
9
Good amenities, though there are suggestions for improvements.
Value for Money
8.8
Pricing considered reasonable for the quality offered.
Food and Beverage
8.7
Breakfast quality appreciated, but with room for improvement.
Overall Experience
9
Positive overall experience, though with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:37

Property Description

Luxurious 4-Star Hotel in the Heart of Santiago

Fitness Centre and Allergy-Free Rooms
Enjoy a rejuvenating workout session at our state-of-the-art fitness centre. Our allergy-free rooms ensure a comfortable stay for all guests.

Delicious Dining Options and Business Facilities
Savour a buffet breakfast or opt for vegetarian or gluten-free choices at our restaurant. Conduct business seamlessly at our well-equipped business centre.

Convenient Location for Exploring Santiago
Located just 600 metres from Costanera Center, our hotel offers easy access to top attractions like Parque Bicentenario and Patio Bellavista.

Book your stay at Novotel Santiago Providencia for a memorable experience in Santiago!

Important information:

The value of small pets is USD35.00 for the entire stay and must present an up-to-date vaccination card.

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3175 reviews
Cleanliness: 8.3
Service: 8.3
Location: 9.5
Room Quality: 8.8
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 9
D
Danilo • couple • br
10
Excelente conforto e bem localizado
Pros:

Localização, conforto e café da manhã

Cons:

Nada

2026-10-16 • via Nuitee
P
Paulina • couple • cl
10
2026-10-16 • via Nuitee
M
Marcos Gustavo • couple • mx
10
Excelencia en el servicio
Pros:

La atención del personal en el front desk es insuperable. Se nos informó que nuestra habitación tuvo un inconveniente y el Sr. Hugo resolvió de forma rápida la situacion. Muchas gracias por todas sus atenciones.
La ubicación del hotel es muy conveniente, todo queda cerca, la zona es muy segura para caminar de noche, hay varias opciones de comida cerca, el centro comercial y la casa de cambio esta cerca tambien, la habitación es cómoda y limpia.

Cons:

El desayuno podria mejorar, pero me parecen reducidas las opciones pero cumplidor.

2026-10-15 • via Nuitee
A
Adelson • family_with_children • br
10
2026-10-14 • via Nuitee
C
Camila • couple • br
10
Pros:

Quarto maravilhoso, sabonete, shampoo, condicionador disponível no banheiro de boa qualidade.
Serviço de limpeza muito bom.
Café da manhã maravilhoso, por exceção dos doces que não gostamos kk.
Localização fantástica, sendo esse um dos pontos altos do hotel, 5 minutos do MUT e uns 8 minutos a pé do Costanera.

2026-10-13 • via Nuitee
R
RUBIA • couple • br
10
PERFEITA
Pros:

ÓTIMA LOCALIZAÇÃO , HOSPITALIDADE 1000...TODOS MUITO SOLICITOS E ATENCIOSOS...

2026-10-13 • via Nuitee
A
Ade • solo_traveller • br
9
Ótima.
Pros:

Acomodações e o café da manhã muito bom, atendimento excelente de toda a equipe.

2026-10-12 • via Nuitee
F
Fernando • solo_traveller • pe
9
It is a good hotel
Pros:

Is it very comfortable

Cons:

With out coments

2026-10-11 • via Nuitee
I
Ismael • couple • uy
10
Excelente relación calidad-precio en gran ubicación
Pros:

El desayuno muy bueno. Sobre todo el fin de semana. Entre semana había menos cosas. El personal súper amable y atento

Cons:

La piscina estaba algo fría para ser recreativa

2026-10-11 • via Nuitee
J
Jorge Fernando • couple • br
9
Muito boa.
Pros:

Amenidades no quarto.

Cons:

Quartos e banheiro estreitos.

2026-10-11 • via Nuitee
R
Rodriguez • solo_traveller • cl
10
2026-10-11 • via Nuitee
K
Katterine • solo_traveller • cl
7
2026-10-10 • via Nuitee
K
Klayton • family_with_children • br
10
Pros:

Quarto muito confortável

2026-10-07 • via Nuitee
K
Klayton • family_with_children • br
10
2026-10-07 • via Nuitee
N
Nathalie • solo_traveller • cl
10
Pros:

Habitación cómoda, rico desayuno buffet, piscina temperada y sauna, además de una excelente ubicación. Personal amable

2026-10-07 • via Nuitee
P
Peter • solo_traveller • au
9
2026-10-07 • via Nuitee
C
Cláudia Aparecida • couple • br
9
Pros:

Gostei de todo. Excelente custo benefício 👏🏻👏🏻👏🏻👏🏻👏🏻

2026-09-19 • via Nuitee
M
Maria Nayane • solo_traveller • br
10
2026-09-19 • via Nuitee
N
Nilton • solo_traveller • br
8
2026-09-18 • via Nuitee
J
Juan • couple • ve
10
2026-09-17 • via Nuitee