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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Wheelchair accessible
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Kid meals
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Indoor pool
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Toilet with grab rails
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Sun loungers or beach chairs
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious 4-Star Hotel in the Heart of Santiago
Fitness Centre and Allergy-Free Rooms
Enjoy a rejuvenating workout session at our state-of-the-art fitness centre. Our allergy-free rooms ensure a comfortable stay for all guests.
Delicious Dining Options and Business Facilities
Savour a buffet breakfast or opt for vegetarian or gluten-free choices at our restaurant. Conduct business seamlessly at our well-equipped business centre.
Convenient Location for Exploring Santiago
Located just 600 metres from Costanera Center, our hotel offers easy access to top attractions like Parque Bicentenario and Patio Bellavista.
Book your stay at Novotel Santiago Providencia for a memorable experience in Santiago!
The value of small pets is USD35.00 for the entire stay and must present an up-to-date vaccination card.
LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Localização, limpeza, conforto
No dia que chegamos o quarto não tinha sido preparado para 3 pessoas. Apenas para duas. Solicitei na recepção que arrumassem a cama do 3 hóspede o que depois de 2 hora não aconteceu e eu mesma precisei ir à recepção buscar roupa de cama e banho e travesseiro e levar para o quarto e arrumar a cama.
A localização é muito boa, próximo de shopping, farmácia, entre outros. Facilidade para saída aos passeios. Restaurante muito bom, café da manhã excelente.
A localização é muito boa, próximo de shopping, farmácia, restaurantes, entre outros. Facilidade para saída dos passeios. O restante do hotel é muito bom. O café da manhã é fantástico.
El servicio muy correcto las instaciones bien la habitación era grande comoda todo funcionaba bien aire acondicionado , ducha todo bien. Pude utilizar la sauna con privacidad, aunque tuve que pedir varias veces toalla ya que no habia en el sitio de la sauna. tanto el cheking como el seckout todo correcto amables. El desayuno con varidad de platos salados dulces y frutas.
Atencion turistica no supieran indicarme restaurantes buenos y tipicos para indicar paseos y demas no sabian darme mucha informacion me pasaran para una agencia que cobrava el triplo del precio de los paseos que habia visto en internet.
La habitación
El valor
Habitación y cama limpia y comoda, baño y ducha ok, sin ruidos, con todos los accesorios necesarios
Piscina interior y sauna disponible
Restaurant disponible 24h
Picoteo qué pedimos a la habitación muy bueno
Desayuno buffet excelente
El agua de la piscina debería tener mayor temperatura en el invierno, ya que hay mucha variación entre el sauna, la piscina y los vestidores
El TV de la habitación no es sMart TV por lo que tuvimos que bajar al bar a ver el partido de fútbol ( semifinal del mundial)
Nos faltó batas y pantuflas para que fuera ideal
No alcanzamos a usar el gimnasio pero se veía ok
Tudo
Cama e chuveiro
A localização é muita boa,dá para fazer quase tudo a pé
Os Funcionários do Hotel são muito antipático, quase não falam com você ,no meu ponto de vista eles não sabem receber hóspedes!
faltou toca de banho
geladeira desligada tava frio
mornal
Maravilhoso
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