Rex Hanoi Hotel

Hotels
9.2 (2280 reviews)
42-44 Gia Ngu Street, Hoan Kiem Ward, Ha Noi, Viet Nam , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Cold pool water

Categories

Cleanliness
8.41
Reviews mention that some rooms had issues with cleanliness, especially with old carpets and curtains.
Service
9.88
Repeated praise for friendly and helpful staff, making service a strong point.
Location
9.92
Multiple reviews highlight the hotel's excellent location in the old quarter, close to major attractions.
Room Quality
8.37
Some rooms reported issues with noise and poor air conditioning; overall, room quality varied.
Amenities
8.9
Amenities mentioned include a pool and breakfast offerings, but cold pool water affected the experience.
Value for Money
9.36
Most reviews indicate a good experience relative to the cost.
Food and Beverage
9.41
Breakfast choices were positively reviewed with good coffee and options.
Overall Experience
9.38
Overall positive sentiment with recommendations to stay again despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:47

Property Description

Luxurious Accommodations and Prime Location

Convenience at Your Fingertips

Experience the ultimate in comfort at Rex Hanoi Hotel, located just steps away from Thang Long Water Puppet Theater. Indulge in the convenience of concierge services, free WiFi, and a 24-hour front desk. Relax in well-appointed rooms featuring flat-screen TVs, air conditioning, and some with private terraces. Start your day with a delicious continental breakfast before exploring nearby attractions like Hoan Kiem Lake and Dong Xuan Market.

Relaxation and Recreation

Unwind in style at the indoor pool or maintain your fitness routine at the on-site fitness centre. Whether you're here for leisure or business, Rex Hanoi Hotel offers the perfect blend of relaxation and activity.

Book your stay now at Rex Hanoi Hotel and make your trip to Hanoi unforgettable.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for VND 700,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 1,100,000 per person per night when using an existing bed.
    People 5 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2280 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
V
Vivian • solo_traveller • tt
9
2026-05-27 • via Nuitee
S
Sebastian • couple • at
8
Gerne wieder
Pros:

Es gab Billiard und Tischfußball zum spielen, das Frühstück war gut und das Personal freundlichen, unser Zimmer war auch groß. Der Innenpool war sauber und hatte bis 21 uhr geöffnet

Cons:

Leider war das Wasser zum duschen nicht so warm, der poolbereich ist recht klein und hat nur 2 Stühle zum sitzen

2026-05-26 • via Nuitee
J
John • extended_group • gb
8
2026-05-25 • via Nuitee
R
Richard • extended_group • gb
9
2026-05-25 • via Nuitee
A
Akiravong • family_with_children • fr
8
Pros:

Emplacement

Cons:

Pas de fenetres

2026-05-24 • via Nuitee
S
sam • couple • au
9
Great experience in old quarter of city
Pros:

Location clean staff were so helpful

2026-05-23 • via Nuitee
M
MR COOPER S • solo_traveller • au
10
2026-05-23 • via Nuitee
M
Mimosa • couple • us
7
I would stay here again
Pros:

Breakfast and room are very good

Cons:

Noise from music during night market

2026-05-22 • via Nuitee
Y
Yoshi • extended_group • nz
7
2026-05-22 • via Nuitee
M
Mark • solo_traveller • au
8
Had a great time in a great location
Pros:

Great location and value for money

Cons:

Pool area and roof top bar could do with a tidy up

2026-05-21 • via Nuitee
A
Amanda • solo_traveller • au
8
2026-05-19 • via Nuitee
T
tracey • couple • au
10
Perfect!
Pros:

Excellent place to stay! Lovely staff, great breakfast and perfect location.

Cons:

No complaints, everything great!

2026-05-19 • via Nuitee
A
Amanda • solo_traveller • au
7
2026-05-19 • via Nuitee
A
Aida • solo_traveller • es
10
Todo genial
Pros:

Personal super amable, muy buena ubicación, buen desayuno

2026-05-18 • via Nuitee
T
Tahlia • solo_traveller • au
6
Not worth the $ they are charging.
Pros:

The location was good and the staff were nice.

Cons:

The rooms smelt terrible, it’s smelt like mould and was quite unpleasant. It wasn’t worth the price they charge to stay here.

2026-05-17 • via Nuitee
K
Kirsty • extended_group • nz
7
Pros:

Great location, friendly staff, good breakfast. Sky bar was awesome especially the staff there

Cons:

The pool was indoors and small

2026-05-17 • via Nuitee
L
Lindsay • couple • au
9
2026-05-14 • via Nuitee
M
Maggie • couple • au
8
Good location, good staff
Pros:

Great location easy walk to lake or old quarter . Front desk staff and conscierges were great, helpful in many ways . Breakfast was good , many choices great view over the area .

2026-05-12 • via Nuitee
D
darrins217 • Couples
10
This place is amazing
Pros:

My wife and I had a meal tonight.
She had the Duck and absolutely loved it.
I had the chicken in white wine sauce, fantastic.
The highlight was talking to Maya, our server, she was a beautiful person.
So surprised that there wasn't many people there.

2026-05-11 • via Tripadvisor
J
Joanne • couple • au
10
Very relaxing and enjoyable - would definitely stay there again
Pros:

Loved the relaxed setting and the facilities were great.
Staff were professional and service was very good
Location and breakfast offering

Cons:

N/a

2026-05-09 • via Nuitee