citizenM Amstel Amsterdam

Hotels
9.4 (3801 reviews)
Sarphatistraat 47 , Amsterdam , nl
+31 20 811 7020

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean facilities
Cons:
Limited breakfast options
Some rooms are small

Categories

Cleanliness
9.53
Guest reviews praised the cleanliness and maintenance of the hotel.
Service
10
Guests highlighted the friendly and attentive staff, enhancing their experience.
Location
9.7
The hotel's central location with easy access to public transport was positively received.
Room Quality
9.04
Some reviews noted issues with room design but overall described them as modern and equipped.
Amenities
8.99
Amenities like technology in rooms received positive remarks, though a gym was missing.
Value for Money
9.52
Many guests felt that the overall experience justified the price.
Food and Beverage
8.48
Breakfast received mixed reviews; some enjoyed it while others found options limited.
Overall Experience
9.93
Guests universally enjoyed their stay, appreciating the combination of service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Modern and Stylish Accommodation
Located in the heart of Amsterdam, citizenM Amstel Amsterdam offers a contemporary stay with convenient amenities like express check-in/out, free WiFi, and a trendy bar.

Comfort and Convenience
Guests can enjoy air-conditioned rooms with flat-screen TVs and private bathrooms, ensuring a comfortable and relaxing experience during their visit.

Central Location and Nearby Attractions
With popular attractions such as Artis Zoo and Rembrandt House within walking distance, as well as easy access to public transportation including the nearby Schiphol Airport, citizenM Amstel Amsterdam is the perfect choice for travelers looking to explore the city.

Ready to experience the best of Amsterdam? Book your stay at citizenM Amstel Amsterdam now!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

9.4
Based on 3801 reviews
Cleanliness: 9.53
Service: 10
Location: 9.7
Room Quality: 9.04
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.93
F
Fabeni • solo_traveller • br
10
Pros:

Localização excelente, você sai do metrô e está a alguns passos do hotel. Ao lado tem um café que produz pães, bolos e etc que é divino.

2026-08-14 • via Nuitee
R
Robert • solo_traveller • us
10
2026-08-14 • via Nuitee
B
Barış • family_with_children • tr
9
Pros:

Everything is good

2026-08-12 • via Nuitee
S
Simonetta • solo_traveller • it
7
Camera senza vista
Pros:

Struttura molto comoda al centro per la vicinanza dei mezzi pubblici, personale di servizio molto gentile e disponibile, colazione buona, pulizia della camera soddisfacente

Cons:

La camera piccola e non molto comoda: letto matrimoniale incassato in fondo alla stanza con accesso solo da uno dei due posti letto; il lavandino del bagno è nel corridoio di ingresso della camera e il bagno separato dal letto da una tenda, consiste in un box con all'interno wc e doccia, senza bidet; manca l'armadio, solo appendini a vista; la finestra dà su un piccolo cortile interno, con erba, albero e mucche finti e non si vede il cielo; l'interno della camera è visibile da chi passa nel corridoio dell'albergo che è finestrato e dà sullo stesso cortile interno, per cui è necessario tenere sempre la tenda abbassata per mantenere privacy.
La gestione dei servizi è esclusivamente tramite iPad, con impostazioni che non molto agevoli da gestire es: accensione e spegnimento luci attivano automaticamente apertura/chiusura della tenda.
Le foto dell'albergo nel sito non rendono l'idea di come sono effettivamente le camere.

2026-08-10 • via Nuitee
G
Gurpreet Singh • couple • ge
10
2026-08-10 • via Nuitee
M
Maria • family_with_children • us
8
2026-08-09 • via Nuitee
O
Olivier • solo_traveller • fr
7
Un hôtel qui ne mérite clairement pas ses étoiles
Pros:

Établissement bien situé

Cons:

Chambres sales (sol dégoûtant, frigo non vidé, draps tachés…)

2026-08-07 • via Nuitee
G
guenaelle • solo_traveller • fr
9
Très agréable
Pros:

L’accueil, la décoration, le confort de la literie, la terrasse extérieure…

Cons:

La chambre est un peu étroite et le lavabo est dans la chambre

2026-08-06 • via Nuitee
A
Abhishek • couple • in
10
2026-08-06 • via Nuitee
D
Dogus Can • couple • tr
9
2026-08-06 • via Nuitee
M
Michael • solo_traveller • ie
8
Pros:

Nice friendly helpful staff

Cons:

Nothing

2026-08-05 • via Nuitee
E
Ed • solo_traveller • gb
10
Pros:

The staff were brilliant, rooms were clean and the location was very accessible to everything.

2026-08-04 • via Nuitee
M
Mike • couple • ca
8
Excellent location, awesome staff. Not comfortable enough for an extended stay
Pros:

Location, excellent staff

Cons:

No kettle, no privacy in bathroom, bed against a wall on 3 sides

2026-08-03 • via Nuitee
N
Noshi • solo_traveller • de
10
Pros:

Sehr nettes Personal und sehr hilfreich. Alles war perfekt.sehr gerne wieder. Noshi Massoud aus Germany

Cons:

Keine

2026-07-25 • via Nuitee
P
Patimat • couple • cz
7
2026-07-25 • via Nuitee
J
Jasmine • couple • ch
8
Good base for exploring
Pros:

Close to a metro station, Comfortable bed

Cons:

The tv didnt work for part of the stay.

2026-07-23 • via Nuitee
G
Gerhard • couple • za
10
2026-07-21 • via Nuitee
G
Gerhard • couple • za
10
2026-07-21 • via Nuitee
S
sacha • extended_group • ch
8
Excellent emplacement proche du métro / tram
Pros:

Personnel très avenant, chambre très bien conçue bien que petite, aucun bruit dans la chambre, excellent petit déjeuner

Cons:

Peu d’espace de rangement

2026-07-19 • via Nuitee
J
Jasmin k Aquino • solo_traveller • ph
3
Qiluick Amsterdam visit
Pros:

The staff who assisted me during check in .hllHe was very nice and kind.

Cons:

First too small rooms.you can't breathe. No kettle for coffee or hot chocolate. Not even a glass to use or a cup. To think I paid more to Citizen M than what I paid at Hyatt Regency Amsterdam the previous night. Very expensive for the space.

2026-07-16 • via Nuitee