citizenM Amstel Amsterdam

Hotels
•
CitizenM
9.4 (3773 reviews)
Sarphatistraat 47 , Amsterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean facilities
Cons:
Limited breakfast options
Some rooms are small

Categories

Cleanliness
9.53
Guest reviews praised the cleanliness and maintenance of the hotel.
Service
10
Guests highlighted the friendly and attentive staff, enhancing their experience.
Location
9.7
The hotel's central location with easy access to public transport was positively received.
Room Quality
9.04
Some reviews noted issues with room design but overall described them as modern and equipped.
Amenities
8.99
Amenities like technology in rooms received positive remarks, though a gym was missing.
Value for Money
9.52
Many guests felt that the overall experience justified the price.
Food and Beverage
8.48
Breakfast received mixed reviews; some enjoyed it while others found options limited.
Overall Experience
9.93
Guests universally enjoyed their stay, appreciating the combination of service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Modern and Stylish Accommodation
Located in the heart of Amsterdam, citizenM Amstel Amsterdam offers a contemporary stay with convenient amenities like express check-in/out, free WiFi, and a trendy bar.

Comfort and Convenience
Guests can enjoy air-conditioned rooms with flat-screen TVs and private bathrooms, ensuring a comfortable and relaxing experience during their visit.

Central Location and Nearby Attractions
With popular attractions such as Artis Zoo and Rembrandt House within walking distance, as well as easy access to public transportation including the nearby Schiphol Airport, citizenM Amstel Amsterdam is the perfect choice for travelers looking to explore the city.

Ready to experience the best of Amsterdam? Book your stay at citizenM Amstel Amsterdam now!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 3773 reviews
Cleanliness: 9.53
Service: 10
Location: 9.7
Room Quality: 9.04
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.93
P
Patimat • couple • cz
7
2026-07-25 • via Nuitee
N
Noshi • solo_traveller • de
10
Pros:

Sehr nettes Personal und sehr hilfreich. Alles war perfekt.sehr gerne wieder. Noshi Massoud aus Germany

Cons:

Keine

2026-07-25 • via Nuitee
J
Jasmine • couple • ch
8
Good base for exploring
Pros:

Close to a metro station, Comfortable bed

Cons:

The tv didnt work for part of the stay.

2026-07-23 • via Nuitee
G
Gerhard • couple • za
10
2026-07-21 • via Nuitee
G
Gerhard • couple • za
10
2026-07-21 • via Nuitee
S
sacha • extended_group • ch
8
Excellent emplacement proche du métro / tram
Pros:

Personnel très avenant, chambre très bien conçue bien que petite, aucun bruit dans la chambre, excellent petit déjeuner

Cons:

Peu d’espace de rangement

2026-07-19 • via Nuitee
J
Jasmin k Aquino • solo_traveller • ph
3
Qiluick Amsterdam visit
Pros:

The staff who assisted me during check in .hllHe was very nice and kind.

Cons:

First too small rooms.you can't breathe. No kettle for coffee or hot chocolate. Not even a glass to use or a cup. To think I paid more to Citizen M than what I paid at Hyatt Regency Amsterdam the previous night. Very expensive for the space.

2026-07-16 • via Nuitee
L
Lewis • couple • gb
6
Pros:

Fantastic friendly staff. Great location near amenities and quick jump on Metro to centre of Amsterdam. Double glazing was excellent so even front of hotel room was pretty quite. Comfortable, large bed with excellent black out blinds. Good breakfast choice if a little expensive. Great shower.

Cons:

No space around bed to get in or out, so you had to shuffle down the bed, to the end to exit which was annoying if you get up through the night. It was a double bed/room but only had one chair ! If you sat on the bed to watch TV or read there was only one bed light and one place to rest drinks E.g. windowsill. The lighting made no sense as the shower/toilet only had a light if you turned on all of the 'bright' room lights which was not ideal at night. There were no coffee or tea making facilities. Rooms designed by people aiming to save money for the hotel rather than considering their guests basic needs. Would avoid Marriot Hotels in the future for this reason.

2026-07-16 • via Nuitee
Y
Yanick • couple • ca
9
Un séjour parfait!
Pros:

Originalité, aménagements efficaces de la chambre, design, contrôle domotique. Chambre très confortable. Employés sympathiques et attentionnés. Localisation de l’Hôtel (métro et tramway).

Cons:

Aucun commentaire.

2026-07-15 • via Nuitee
M
Mohamed • solo_traveller • sa
9
Pros:

The room is very comfortable

2026-07-15 • via Nuitee
N
Nasos • couple • gr
8
Great staff and ok location
Pros:

The staff was great and very good energy , metro station and tram was outside the door

Cons:

The Ac can’t close , even you don’t need the ac you have to deal with low temperature inside the room , the towels was only one per person for the body , nothing more

2026-07-14 • via Nuitee
M
Marie-Pierre • solo_traveller • fr
9
Excellent
Pros:

Hôtel idéalement situé, près des transports mais aussi à 20-30 minutes à pied des principaux lieux de la ville.
Les chambres sont bien agencées, les espaces sont bien pensés. Le lit est très confortable.

Cons:

Un détail mais un petit peu plus de lumière dans la salle de bain serait appréciable

2026-07-14 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-07-13 • via Nuitee
P
Pierre • couple • fr
10
Parfait !
Pros:

Situation idéale, très sympa et propre, jolie déco et personnel adorable. Parfait pour découvrir la ville pendant 48h proche du métro et du tram.

2026-07-12 • via Nuitee
R
robin • couple • us
10
Excellent location, fantastic staff, great bar!
Pros:

Can’t say enough about all of the staff…they are welcoming, extremely helpful and seem to really enjoy being there!

Cons:

Fridge in room is not cold at all.

2026-07-11 • via Nuitee
F
Fiona • solo_traveller • gb
10
Pros:

Excellent location
Compact comfortable room and brilliant shower

2026-07-10 • via Nuitee
M
Mikael • couple • se
10
2026-07-10 • via Nuitee
L
Lorenzo • solo_traveller • it
9
Pros:

Automazione della camera, qualità del letto

Cons:

Rapporto qualità/prezzo

2026-07-09 • via Nuitee
D
Damian Allain • solo_traveller • es
10
Pros:

Limpeza, decoraçao, atendimento, praticidade

2026-06-29 • via Nuitee
D
Damian Allain • solo_traveller • es
10
Pros:

Atendimento, amenities, conforto, praticidade

2026-06-29 • via Nuitee