Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Cashless payment available
CCTV outside property
CCTV in common areas

Review Highlights

Pros:
Friendly staff
Convenient location to public transport
Cons:
Poor cleanliness standards
Location in a less desirable neighborhood

Categories

Cleanliness
6.95
Multiple concerns about cleaning standards and hygiene noted.
Service
9.45
Staff received praise for friendliness and helpfulness.
Location
7.95
Location is convenient but the surrounding neighborhood is not nice.
Room Quality
7.45
Rooms were noted to have issues like dampness and poor maintenance.
Amenities
8.45
Basic amenities provided, but some are lacking in quality.
Value for Money
7.95
Higher than expected cost for the value received.
Food and Beverage
8.95
Basic options available but not highlighted in reviews.
Overall Experience
8.45
Mixed feelings about the stay, but some positive aspects were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:35

Property Description

Prime Location in London

Located just 2 km from Sky Garden, Vilenza Hotel offers a convenient stay near iconic landmarks like Tower of London and Tower Bridge. With Liverpool Street Underground Station only 1.9 km away, exploring the city is a breeze. The non-smoking property's proximity to Brick Lane at 1.2 km ensures a vibrant cultural experience.

Modern Amenities

Enjoy a comfortable stay in rooms equipped with a TV with satellite channels and a convenient kitchenette. Bed linen and towels are provided for a hassle-free experience at Vilenza Hotel.

Convenient Services

Benefit from express check-in and check-out services along with complimentary WiFi during your stay. With London City Airport just 9 km away, your travel convenience is guaranteed at Vilenza Hotel.

Ready to experience London in comfort and style? Book your stay at Vilenza Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GAT

Location

Guest Reviews

8.2
Based on 2719 reviews
Cleanliness: 6.95
Service: 9.45
Location: 7.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
M
Murtala Ahmed • solo_traveller • ng
9
Pros:

The welcoming

Cons:

Nothing

2026-08-15 • via Nuitee
J
Judith • extended_group • nl
7
We hebben een heerlijk verblijf gehad!
Pros:

De ligging van het hotel is prima dicht bij de metro, je kan lopend naar de Tower of Londen, Lane Brick, Tower bridge en supermarkt. Ligging in een doodlopende straat waardoor er rust is. Personeel is super vriendelijk en behulpzaam!

Cons:

Het hotel is toe aan een opknapbeurt, kwam niet meer helemaal overeen met de foto’s en de kamers zijn vrij klein (voor ons een 3 persoonskamer) de foto’s ogen nieuw en lekker fris.

2026-08-14 • via Nuitee
N
Norman • couple • gb
10
It was a wonderful and relaxing stay!
Pros:

Located in the quiet area.

Cons:

Nothing

2026-08-14 • via Nuitee
M
Marta • family_with_children • pt
8
Boa qualidade preço para a cidade de Londres
Pros:

Perto do metro white chapell. Funcionários simpáticos. Confortável. Com frigorifico. Limpo. Com camas individuais para as crianças. Serviço de limpeza diário.

Cons:

Ser uma cave com vista para um muro e escadas de serviço, com pouca visibilidade.

2026-08-13 • via Nuitee
D
Dragomir • solo_traveller • gb
8
2026-08-12 • via Nuitee
C
Conor • family_with_children • ie
8
2026-08-12 • via Nuitee
C
Cowen • family_with_children • gb
5
Easy to reach from the tube station, somewhere to put your head down
Pros:

The hotel was a 5 minute walk from the tube station, which was very handy. The man that checked us in was very friendly, he was the only staff member we saw until checkout.

Cons:

The room was tiny especially as it was for 5 people. The sofa beds that pulled out meant very little space for us to move around the room. The shower head didn't stay up, so had to hold it to shower. The curtains didn't reach the floor on the big balcony window which let a lot of light in in the morning. The room was boiling hot. The balcony windows and doors didn't lock, so didn't feel the safest when leaving our belongings in the room.

2026-08-12 • via Nuitee
F
Floura • family_with_children • us
10
We will definitely be coming back in the future!
Pros:

We couldn’t be more happier about the stay. First of all the staff was very kind. The beautiful room was great with a separate room for our children. It was clean and very well kept. The manager allowed to keep our luggage after checkout while we explored the city.

Cons:

N/A

2026-08-12 • via Nuitee
P
Paola • couple • it
7
2026-08-12 • via Nuitee
R
Ruth • solo_traveller • ie
3
2026-08-11 • via Nuitee
C
Cinzia • family_with_children • it
7
Hotel tipico
Pros:

Tipica struttura londinese, il bagno della camera era stato rifatto recentemente. Il personale dell’hotel molto disponibile. Mezzi vicini.

Cons:

Non c’era l’aria condizionata e all’ultimo piano faceva molto caldo in alcuni momenti. Alcuni tratti della moquette non erano molto puliti.

2026-08-11 • via Nuitee
T
Tunç • family_with_children • tr
9
İşletmeciler çok candan ve samimi, otel ulaşım imkanları rahat, ailece memnun kaldık
Pros:

Otel metro istasyonuna ve alışveriş/pazar yerlerine çok yakın, konumu güzel, Efe bey, Çiğdem hanım ve çalışan arkadaşlar canayakın, çözüm odaklı, samimi ve ilgili. Gayet memnun kaldık.

2026-08-11 • via Nuitee
M
Marrit • family_with_children • nl
8
2026-08-10 • via Nuitee
H
Hadji • solo_traveller • dz
10
Pros:

It's an amazing hotel near the bus and train stations
It's comfortable and the receptionists are really kind and helpful

2026-08-10 • via Nuitee
M
Miguel • family_with_children • es
8
En general todo muy bien, la estancia y el personal de categoría. Volveríamos a repetir.
Pros:

El personal muy atento, un 10! La habitación y el baño muy bien.

Cons:

No nos gustaron las escaleras, el no haber ascensor cuando viajas con una persona mayor, se dificulta bastante. Y lo que no nos gustó es la zona, por la noche nos daba miedo ir por esas calles.

2026-08-09 • via Nuitee
D
Diana Leticia • family_with_children • de
10
Excelente
Pros:

Acogedor

Cons:

Climas deben poner

2026-08-09 • via Nuitee
P
PPR1973 • solo_traveller • fr
8
Pros:

Very friendly staff, location was excellent

Cons:

I had the top room which was VERY hot.

2026-08-09 • via Nuitee
F
Farrah • extended_group • gb
8
2026-08-08 • via Nuitee
M
Moisés Manuel • family_with_children • es
8
Pros:

Muy amable el personal, atento y servicial a nuestras necesidades.

2026-08-08 • via Nuitee
P
PAULINE • solo_traveller • fr
8
Très bien !
Pros:

L emplacement et la possibilité de déposer les bagages avant

Cons:

Rien ! Un sèche cheveux serait un petit plus

2026-08-07 • via Nuitee