citizenM Seattle South Lake

Hotels
CitizenM
8.7 (3628 reviews)
201 Westlake Avenue North , Seattle , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3628 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
M
Miguel couple us
7
Pros:

Overall, I enjoyed the experience; the staff was very friendly—something different.

Cons:

The size of the room when you have two people

2026-07-04 via Nuitee
K
Kim couple us
10
It was a good place to stay the night before our cruise.
Pros:

We loved the decor in the lobby and the location. The bed was comfy.

2026-07-04 via Nuitee
E
Enrico solo_traveller it
10
2026-07-04 via Nuitee
T
Tristan extended_group gb
8
A good stay
Pros:

The location, the cleanliness of the room, and the friendliness of the staff.

Cons:

The bathroom was a bit small. I did like that the sink and mirror were outside of the bathroom and accessible to others, though.

2026-07-04 via Nuitee
A
Adrian couple us
10
2026-07-04 via Nuitee
A
Amanda couple gb
9
Quirky boutique hotel good location
Pros:

Breakfast was varied and tasty. Fresh fruit and avocado 👏

Cons:

Bathroom was efficient but I am not a fan of it being in the middle of the room with little privacy. That is a personal choice.

2026-07-03 via Nuitee
C
Cullen couple us
1
Never booking here again and telling everyone to avoid staying here.
Cons:

Everything, especially your policies and communication with customers.

2026-07-03 via Nuitee
K
Kunze solo_traveller de
10
Pros:

Modern, innovativ, gutes Design.

2026-07-03 via Nuitee
E
Emilija couple us
9
Excellent quality hotel. Luxurious without being obnoxious.
Pros:

The property is delightful, like any CitizenM. Extremely clean, the rooms smell fresh. The best part of CitizenM is that while they are small rooms and have few amenities- they do all of the basics EXTREMELY well. The beds are phenomenally comfortable, the towels are thick and dry extremely well, the double blinds are awesome, it’s easy to connect to the tv, and the lobby is friendly without being intrusive. And the breakfast is absolutely worth it!

Cons:

The location is fabulous, you can walk literally anywhere. That being said, at night there’s plenty of homeless or drug addicted people within a short walk of the property which makes it a little unpleasant to walk to/from. No fault of the hotel though. They missed our note about a special event, but remedied on the last day.

2026-07-03 via Nuitee
A
Abraham couple us
10
2026-07-02 via Nuitee
K
Kimberlee family_with_children us
5
Pros:

The lobby and common area is like nothing I've never seen! Amazing seating areas, books to borrow, games and very friendly environment. The breakfast had a cost, but it was a huge selection and a full breakfast buffet for several hours (until check out time). The room is very modern and cool with a shower that has LED lights which you can pick the color of. The King room reminds me of a cabin on a boat - a bit bigger but very efficiently built. TV over the bed was great!!

Cons:

The biggest downfall is the beds. if you are comfortable on a futon, this is for you, but for anyone else, it will likely be a concern. The room is also driven by an Ipad which is great when it work - mine needed admin help and it took 3 requests to get it addressed. I wanted to love this place and there were so many cool good things outside of the beds, but that is a deal breaker for me. If they fixed that I'd be back again!

2026-07-02 via Nuitee
R
Rebecca family_with_children us
10
2026-07-02 via Nuitee
A
Amara solo_traveller us
10
2026-07-01 via Nuitee
S
Souchnyak solo_traveller de
10
2026-07-01 via Nuitee
Y
Yasser couple eg
7
Nice stay in down town seattle
Pros:

Nice stay in down town seattle
Near every thing
But rooms are small
Breakfast good
I lost my watch and after two weeks returned back and found it

Cons:

Only size of rooms

2026-06-30 via Nuitee
B
benjamin couple us
9
It was an amazing visit to west coast starting with a perfect pick for my stay
Pros:

Overall I thoroughly enjoyed enjoyed my time. The staff were welcoming, polite, and great to talk to. The atmosphere, the layout, the “vibe” of the hotel was great. The location was perfect as everything we did or needed was either in walking distance or a 8 minute or less drive. Honestly was really happy with my choice.

Cons:

Only thing to even criticize and it’s outside of really any control would be parking and the room size. As far as parking, I was about to find accommodation fairly easy to the point were I didn’t have to pay so even that wasn’t a negative but was just something I had to figure out when I got there. Also the rooms were small but I’m used to taking cruises so that was an easy adjustment. I would remember to add an outlet by the window so if there’s more then one guest they don’t have to constantly ask or reach over the person next to them in order to get their phone.

2026-06-30 via Nuitee
J
joaomiguel extended_group br
9
2026-06-30 via Nuitee
L
Lore couple ca
10
Pros:

Modern, funky , functional

2026-06-30 via Nuitee
L
Liam couple ie
10
2026-06-29 via Nuitee
A
Ashik couple us
10
2026-06-29 via Nuitee