citizenM Seattle South Lake

Hotels
•
CitizenM
8.7 (3543 reviews)
201 Westlake Avenue North , Seattle , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3543 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
H
Howard • solo_traveller • us
9
2026-05-22 • via Nuitee
B
Bhattarai • couple • us
9
Modern facilities, convenient location
Pros:

Great stay! Modern and convenient facilities. Location was the best. Was very comfortable.

Cons:

The only thing that stuck out was that housekeeping folded back up our dirty towels and put it on the shelf (after a full clean), instead of replacing them. Maybe we missed something, we were expecting them to be replaced.

2026-05-22 • via Nuitee
M
Miguel • couple • us
10
2026-05-21 • via Nuitee
M
Meriem • solo_traveller • nl
8
Pros:

The decoration and the location.

2026-05-21 • via Nuitee
L
Lolita • couple • be
10
2026-05-20 • via Nuitee
T
Tom King • solo_traveller • au
10
2026-05-20 • via Nuitee
N
Niel • extended_group • gb
10
It felt like being in the hotel of the future.
Pros:

Quirky, modern, youthful, and the staff were brilliant

Cons:

Digital check-in will take time to get housed to. Not unlike supermarkets self service check-out. Oh and the led tree in the lounge was just weird and freaky.

2026-05-19 • via Nuitee
J
Jose • couple • us
9
2026-05-18 • via Nuitee
M
Manuel • solo_traveller • do
10
Great for a short stay in central Seattle.
Pros:

The space arrangement, the friendliness of the staff, great location and great decoration all over. It was a very pleasing stay overall. Even though the rooms tend to run small, as a big and tall person, I never felt overly confined or uncomfortable with the dimensions of everything.

2026-05-18 • via Nuitee
S
Samantha • couple • us
10
2026-05-18 • via Nuitee
B
beticomjo • couple • mx
10
Un hotel que te sorprende por todos los detalles que tiene.
Pros:

Superó mis expectativas. Es un hotel muy moderno, desde la decoración hasta las amenidades en el cuarto (Las fotografías sí coinciden con lo que ves). Todo es personalizado y en el cuarto tienes una tableta a manera de control remoto donde puedes decir lo que quieres ver en la tele, el tono de luz que quieres en la habitación, regular el aire acondicionado y hasta bajar o subir las persianas. El desayuno es genial.

Cons:

Nada. Todo me encantó.

2026-05-17 • via Nuitee
A
Antonia • solo_traveller • us
10
2026-05-17 • via Nuitee
A
Abraham • solo_traveller • mx
10
2026-05-16 • via Nuitee
5
549kenv • Couples • Southlake, Texas
6
Cool vibe but very small rooms.
Pros:

The hotel lobby has a great vibe. However, the rooms are very eclectic and very small. You walk in and there's zero room to move. I couldn't get 2 roller board suitcases in. The room is as wide as a queen. The bed is pressed against the window and 2 walls. The shower and toilet are I very small unit. If you want a European feel without any space, this is your spot. I'm only posting bc it's convenient to the Needle and Pier 91 but the room is not a typical hotel room.

2026-05-15 • via Tripadvisor
M
Magnus • family_with_children • us
10
Great staff, great place, great value
Pros:

Great staff, clean rooms, great breakfast, great location

2026-05-15 • via Nuitee
S
Shericka • solo_traveller • us
10
Pros:

I was worried about the size of the room but it was perfect for a business trip. I still had all the amenities that I needed including a bar/ restaurant down stairs and the staff was phenomenal!

2026-05-15 • via Nuitee
M
Mirella • family_with_children • it
6
Pros:

It's in the city center

Cons:

No coffee in the room, no slippers. It's very expensive and no good facilities in the room. Room small

2026-05-13 • via Nuitee
M
Mujtaba • solo_traveller • us
4
2026-05-13 • via Nuitee
J
Julianne • solo_traveller • au
10
Excellent, I would stay there again.
Pros:

I love the atmosphere of when you first walk in it’s so colourful and inviting

Cons:

The property was very close to everything and only took me 10 minutes to walk to space needle which was very good.
They have the most comfortable bed I’ve ever slept on.
There was always somebody there 24 hours. I had to check out at 3:30 am and they were so caring and made sure that I got into my taxi safe.
Thank you to all the stuff, for making me feel so welcome.

2026-05-12 • via Nuitee
D
Donald • couple • us
10
Staff moved me to an ada room
Cons:

Rooms way to small

2026-05-11 • via Nuitee