Comfort Hotel ERA Kobe Sannomiya

Hotels
•
Comfort
8.4 (2209 reviews)
Chuo-ku Kumiodori 4-2-10 , Kobe , JP
+81 78-271-3611

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Adequate amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from surrounding areas

Categories

Cleanliness
7.61
Some complaints about laundries being dirty and carpets needing cleaning.
Service
9.08
Staff were friendly and very helpful, providing a positive experience.
Location
9.12
Centrally located with easy access to transport and nearby amenities.
Room Quality
8.07
Rooms were generally comfortable, although some noted issues with noise and size.
Amenities
8.6
Good range of amenities including laundry services and communal areas.
Value for Money
8.56
Offers a reasonable price for the quality provided, though some limitations.
Food and Beverage
7.61
Breakfast quality was lacking with limited offerings and some dissatisfaction.
Overall Experience
8.58
Generally positive, with a few notable issues but satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location in Kobe
Comfort Hotel ERA Kobe Sannomiya is perfectly situated in the heart of Kobe, offering convenience and accessibility to guests exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel also offers free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Services
Benefit from the 24-hour front desk and luggage storage space, making your stay hassle-free. With private parking available on site, you can explore Kobe with ease and peace of mind.

Experience the best of Kobe at Comfort Hotel ERA Kobe Sannomiya. Book your stay now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KBE

Location

Guest Reviews

8.4
Based on 2209 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
M
Masami • solo_traveller • jp
8
2026-09-20 • via Nuitee
F
Fang Yi • family_with_children • tw
10
Pros:

早餐跟住宿地點都非常的棒! 旁邊也有很多餐廳可以選擇。

Cons:

沒有

2026-09-19 • via Nuitee
Y
Ya Ju • family_with_children • tw
8
Pros:

飯店地點非常方便，周邊有超市以及餐廳，離車站只要5分鐘。飯店內提供的免費飲品點心都非常好，這次入住的雙床房空間很大，行李廂可以完全展開還有通道。

2026-09-16 • via Nuitee
O
Okano • couple • jp
10
2026-09-16 • via Nuitee
Y
YUMIKO • couple • jp
8
良かったです
Pros:

駅から近い
清潔感がある
ドリンクサービス

Cons:

各フロアにトイレがあるとよかった

2026-09-15 • via Nuitee
K
Kouki • solo_traveller • jp
10
2026-09-15 • via Nuitee
T
Tomoko • couple • jp
10
又機会があったら泊まりたいです。
Pros:

お部屋が綺麗で広く快適に過ごせました。
スタッフさんがとても感じ良く親切でした。
朝ごはんが美味しかったです。

Cons:

特になかったです。

2026-09-14 • via Nuitee
U
UP • extended_group • jp
7
良
2026-09-14 • via Nuitee
A
Arisa • couple • jp
10
2026-09-13 • via Nuitee
E
Elena • family_with_children • ro
10
2026-09-13 • via Nuitee
K
kazufumi • solo_traveller • jp
10
2026-09-12 • via Nuitee
M
Mayu • family_with_children • jp
8
2026-09-11 • via Nuitee
T
TingChung • couple • tw
8
2026-09-09 • via Nuitee
T
tsen • solo_traveller • tw
9
2026-09-09 • via Nuitee
F
Fathila • family_with_children • my
9
Pretty good stay in Kobe
Pros:

It was conveniently located near the Sannomiya Station where you can ride the subway, bus or taxi. The hotel provided complimentary beverages and even free luggage storage after you have checked out. The rooms are small but comfortable enough for two. The check in process was through a kiosk and you have to enter every guests' names.

Cons:

The lobby was on the next floor, not the ground floor. There wasn't much of a view from the room and no iron was readily provided.

2026-09-07 • via Nuitee
H
hiroshi • solo_traveller • jp
8
Cons:

浴室に髪の毛が落ちていま

2026-09-07 • via Nuitee
R
Ryog • solo_traveller • jp
8
Pros:

全般的に良い

Cons:

ねまきにポケットがあればもっと良かった

2026-09-07 • via Nuitee
P
Pawel • solo_traveller • pl
9
2026-09-06 • via Nuitee
S
Sante • solo_traveller • us
8
2026-09-06 • via Nuitee
W
Weilun • extended_group • tw
9
尖峰時間電梯要稍微等一下，其他都很好
Pros:

舒適

2026-09-04 • via Nuitee