Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (1089 reviews)
4742 Town Center Parkway , Deerwood Club , us
+1 904-641-7200

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1089 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
M
michellea137 • NONE
10
Enjoyed our stay!
Pros:

Location was great. Many things in walking distance.

Nice hot breakfast with variety.

Room was clean and spacious

Gym had decent equipment

2026-08-14 • via Tripadvisor
M
margaretwE3541GK • Business
10
Clean
Pros:

Always friendly staff and clean facility , breakfast has many choices and kept full and warm , front desk has complimentary razor if you forget one !

2026-08-14 • via Tripadvisor
S
Shakari • solo_traveller • us
10
Pros:

Nice

Cons:

Nothing

2026-08-13 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-08-09 • via Nuitee
N
Nikita • solo_traveller • us
9
Overall stay was good
Pros:

My room

Cons:

How I was charged $17.50 for what I am not sure of I was checked out in a timely manner and everything. My niece had need to go back to the room because she thought she left her purse.

2026-08-06 • via Nuitee
E
EPDooley • NONE
8
Family Reunion
Pros:

I had an amazing stay at this hotel. The location is exceptional. While I had minor issues, the location made up for the minor technical issues with the hotel and room.

2026-07-25 • via Tripadvisor
1
140kingb • Business
2
Management determines everything
Pros:

They are very unprofessional and rude. It also smell like they mopped with old water. Can’t say I’ll be staying here again

2026-07-25 • via Tripadvisor
O
Osejo • family_with_children • us
9
2026-07-24 • via Nuitee
N
nicolecU4314GB • NONE
10
Close to shopping
Pros:

I love staying at the Hyatt Place. The location is close to shops and restaurants. The hotel is clean, and the staff is friendly and helpful.

2026-07-23 • via Tripadvisor
R
Robert Ray • couple • us
10
2026-07-23 • via Nuitee
B
Benjamin • family_with_children • us
9
2026-07-22 • via Nuitee
M
Michael • couple • us
9
In and out. Slept well!
Pros:

Did not eat breakfast. Just grabbed coffee due to my morning appointment

Cons:

No dislikes during my stay

2026-07-22 • via Nuitee
S
Sade • solo_traveller • us
9
Pros:

Everything was great, looked just like pictures

Cons:

My room had a weird food smell my whole stay

2026-07-21 • via Nuitee
T
THANH-QUY THI • solo_traveller • us
9
2026-07-20 • via Nuitee
Y
Yazmin • couple • us
10
2026-07-20 • via Nuitee
M
Martin • family_with_children • us
8
2026-07-20 • via Nuitee
S
Shayla • couple • us
10
2026-07-20 • via Nuitee
N
N3277RGpaulr • Business
2
Charged for their overbooking error- poor communication
Pros:

What a horrible experience, I booked the same night over the phone and when I went to check in they over booked and told me the only option was to spend another $200 to upgrade the room. When I declined, they still charged me the full night for their error for “cancelling same day.” Trying to call them and speak to a manager, I was either on hold for 20 minutes or hung up on. Do not spend your money here!

2026-07-17 • via Tripadvisor
J
Judy • couple • us
6
Should have been a five star Hyatt and it was far from that
Pros:

Location

Cons:

The lack of amenities and early breakfast cut off time. No complimentary coffee or tea. No happy hour snacks or refreshments.

2026-07-15 • via Nuitee
N
Natalya • couple • us
7
2026-07-14 • via Nuitee