Crowne Plaza North Augusta, by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.4 (664 reviews)
1060 Center Street , North Augusta , US
+1 803-349-8400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Comfortable rooms
Cons:
Issues with cleanliness
Mixed service experience

Categories

Cleanliness
8.83
Mixed reviews with mentions of dirty rooms and issues at check-in.
Service
9.8
Friendly staff highlighted, though front desk quality varied.
Location
10
Consistently praised for its great location near restaurants and attractions.
Room Quality
8.84
Comfortable, but issues with room cleanliness upon check-in.
Amenities
9.79
Well-rated amenities including the rooftop bar and breakfast.
Value for Money
9.32
Fair pricing mentioned, but some dissatisfaction with specific service aspects.
Food and Beverage
8.78
Breakfast options could be improved as per guest feedback.
Overall Experience
9.83
Generally positive experience with some isolated negative interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:41

Property Description

Luxurious Amenities
Crowne Plaza - North Augusta offers a range of upscale amenities including a restaurant, outdoor swimming pool, and fitness centre, ensuring a comfortable and enjoyable stay for all guests.

Exceptional Service
The dedicated staff at Crowne Plaza - North Augusta are committed to providing top-notch service, with 24/7 guidance available at the reception to cater to your every need.

Convenient Location
Ideally situated just 12 km from Augusta and 20 km from Aiken, Crowne Plaza - North Augusta provides easy access to nearby attractions. Plus, with Augusta Regional at Bush Field Airport only 22 km away, traveling to and from the hotel is a breeze.

Experience luxury, exceptional service, and convenience at Crowne Plaza - North Augusta. Book your stay now for an unforgettable experience!

Important information:

Hotel Swimming Pool is now open for the season through Labor Day Weekend.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 664 reviews
Cleanliness: 8.83
Service: 9.8
Location: 10
Room Quality: 8.84
Amenities: 9.79
Value for Money: 9.32
Food and Beverage: 8.78
Overall Experience: 9.83
K
Kiana • family_with_children • us
10
Pros:

The staff was great and they are pet friendly too.

Cons:

N/A

2026-09-12 • via Nuitee
D
Danielle • couple • us
6
Convenient for an overnight stay
Pros:

Every staff member we encountered was pleasant, helpful, and attentive. Enjoyable to talk with. I requested extra towels and received them within 10 minutes. Parking was also free.

Cons:

Unfortunately the room didn't feel clean especially the bathroom. I understand that it was a holiday weekend however the cleanliness of the room reflected this. Also I booked the premium corner king room and don't think that's what was received. But again it was a holiday weekend and we checked in later so I take the blame for that.

2026-09-10 • via Nuitee
E
Eugene • couple • us
10
2026-09-08 • via Nuitee
A
Arlene • solo_traveller • us
10
Lovely and very nice bed felt good
Pros:

You was at everything

Cons:

When you have game the traffic is horrible

2026-09-07 • via Nuitee
L
Libra • couple • us
10
Overall our stay was outstanding.
2026-09-07 • via Nuitee
A
Angelia • couple • us
9
2026-09-05 • via Nuitee
C
Candice • solo_traveller • us
9
2026-09-03 • via Nuitee
B
Brandon • solo_traveller • us
10
I enjoyed the everything the hotel had to offer
Pros:

Very clean and professional

2026-09-01 • via Nuitee
B
Brandon • couple • us
10
2026-08-31 • via Nuitee
D
Demeterius • couple • us
9
Great place for a staycation
Pros:

The location

Cons:

N/a

2026-08-26 • via Nuitee
D
Donald • couple • us
3
Fkup
Pros:

People

Cons:

They wouldn’t call me back about an item left in my room after i left . Straight BS

2026-08-14 • via Nuitee
E
Erma • solo_traveller • us
10
2026-08-13 • via Nuitee
R
Remona • couple • us
10
2026-08-11 • via Nuitee
M
Melanie • couple • us
10
We spent overnight - just to reconnect with family.
Pros:

Location was excellent. Cleanliness was much better than last time. No mold in shower. It was a nice relaxing trip.

Cons:

City could let you park for free. everything was very nice.

2026-08-10 • via Nuitee
K
knrainey • Couples • McDonough, Georgia
10
We will be back!🤩
Pros:

The Crowne Plaza staff was absolutely wonderful—helpful, caring, friendly, and genuinely welcoming! From the evening and morning front desk staff to the bar staff and everyone who helped make our room and stay comfortable, the service was exceptional. My husband and I had such a wonderful time! We will definitely be returning and recommending this hotel to all of our family and friends. Thank you for making our stay so enjoyable and memorable! ❤️

2026-08-09 • via Tripadvisor
S
Steve • solo_traveller • us
10
2026-08-06 • via Nuitee
L
LaTonya • solo_traveller • us
9
Relaxing and accommodating I
Pros:

The hotel was beautiful amd the restaurant amd staff were great!

2026-08-04 • via Nuitee
E
Erica • couple • us
10
2026-08-02 • via Nuitee
M
Megan • family_with_children • us
10
Very friendly and a good place to kick back
Pros:

The staff was incredibly helpful

Cons:

Nothing I didn’t like

2026-07-25 • via Nuitee
C
Crystal • solo_traveller • us
4
Emergency wake up alarm
Pros:

Bed was comfy and pool was quant.

Cons:

Having to vacate my room at 1am bc of an emergency drill.

2026-07-24 • via Nuitee