The RuMa Hotel and Residences

Hotels
9.4 (6181 reviews)
7 Jalan Kia Peng , Kuala Lumpur , MY
+60 3-2778 0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room
Great amenities
Cons:
Quality of mattress
Value could be seen as lower compared to alternatives

Categories

Cleanliness
9.45
Ideal cleanliness observed in multiple reviews.
Service
9.99
Extremely helpful and responsive staff praised throughout.
Location
9.76
Excellent location near key attractions and transport.
Room Quality
9.21
Rooms described as comfortable and well-decorated.
Amenities
9.24
Great amenities including a rooftop pool and breakfast.
Value for Money
8.7
Value matched with high-quality services.
Food and Beverage
9.25
Breakfast and lunch are particularly highlighted as excellent.
Overall Experience
9.62
Memorable and satisfying experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.

Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.

Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.

Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 6181 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.62
E
emmalonsdale • family_with_children • gb
10
2026-10-14 • via Nuitee
Y
Yuwa • solo_traveller • ca
10
excellent hotel and great value for money
2026-10-12 • via Nuitee
N
Nicola • couple • gb
10
Stylish, elegant and comfortable hotel, with a nice pool and in a great location
Pros:

Very stylish and elegant hotel, beautiful room, well appointed and very comfortable. Nice views from the pool, very friendly staff. Great central location.

Cons:

Nothing

2026-10-12 • via Nuitee
Y
Yafai • couple • us
10
2026-10-11 • via Nuitee
F
Fairuz • solo_traveller • gb
10
I would definitely stay here again!
Pros:

We loved everything about our stay. The location, decor, food and service!

Cons:

Nothing!

2026-10-11 • via Nuitee
S
Scott • solo_traveller • hk
8
Pros:

The staff were helpful and very friendly, the location is very good, and the hotel vibe is very relaxing

2026-10-10 • via Nuitee
J
Jackie • couple • gb
9
2026-10-09 • via Nuitee
C
Cameron • couple • au
10
Overall great stay.
Pros:

Good service

Cons:

The food at the restaurant was not anything special “Michelin-starred chef Louis Han”

2026-10-09 • via Nuitee
C
Chris • couple • hk
9
2026-10-08 • via Nuitee
C
Chris • couple • hk
9
2026-10-08 • via Nuitee
L
Ludovic Cyril • solo_traveller • fr
10
Beautiful design hotel
Pros:

Beautifully designed, professional and friendly staff, high level of cleanliness.

Cons:

There wasn't much to dislike.

2026-10-07 • via Nuitee
N
Neil • solo_traveller • gb
9
as usual, very high end classy hotel
Pros:

felt very high end / no waiting like lemon at reception / sat down in lobby area / very nice furniture and fittings /

Cons:

breakfast was a tad disorganised with staff getting confused

2026-10-07 • via Nuitee
Z
Zaur Samadzada • solo_traveller • ae
10
Pros:

I like everything

Cons:

I didn't like nothing

2026-10-07 • via Nuitee
L
Leon Chua • solo_traveller • my
10
2026-09-19 • via Nuitee
C
Craig • couple • au
8
2026-09-18 • via Nuitee
A
Ali • couple • my
9
2026-09-17 • via Nuitee
D
David • couple • nz
9
A great choice for a good hotel in KL
Pros:

Pleasant quiet and clean. The perfect oasis retreat from the heat of a typical KL day.

2026-09-17 • via Nuitee
N
Nur Majidah • solo_traveller • bn
8
Pros:

The homely concept, the dark styled room!

2026-09-16 • via Nuitee
M
Michela • couple • it
9
2026-09-16 • via Nuitee
K
KINHK • couple • hk
10
Pros:

Quiet design-boutique hotel near KLCC. Calm rooms, solid service, good base for the city. Would stay again.

2026-09-16 • via Nuitee