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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Lockers
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Pool with view
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Electric vehicle charging station
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Public transport tickets
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Kid-friendly buffet
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Evening entertainment
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.
Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.
Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.
Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Три года назад, завтраки были разнообразнее
Super attentive and friendly staff, facilities, central location and their wide gin offerings at the hotel bar!
Just a minor complaint about visible black moulds around shower door seal.
This is a beautiful hotel. Stunning pool and relaxation area. Views are incredible.
Food was amazing. Quality and choice was outstanding. Every member of staff I met were polite, efficient and friendly.
Nothing
the ambient soft lighting
room dirty and basic electric sockets with no work table.
room service food dull and most options deep fried foods.
bell boy disappeared with my bags during checkin for 1 hour without giving me luggage tag.
guest relations and it team were lovely.
basic hotel and facilities and location for the high price . worse hotel experiance in KL
Good location
None
早餐美味
床不舒服太软太偏了! 我和我先生都睡了不好
La stanza, la piscina, il ristorante, la posizione
Tutto perfetto
Tutto .. colazione stratosferica, upgrade a suite come omaggio molto gradito .. staff gentile e super .. posizione centrale a due passi dalle torri Petronas . Colazione tra le migliori mai provate in hotel a 5 stelle.
Nulla
Excellent decoration and style through the hotel.
Staff and breakfast were great.
We got an upgrade with city views and to a bigger room which was very appreciated.
Excellent pool and gym.
The room had strange lighting. It all worked on one circuit only so you couldn’t turn on off specific lights.
The breakfast was really busy and they needed extra conference rooms to accomodate us.
breakfast was very good and hotel room was quite good!
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