City Express Plus by Marriott Ciudad de Mexico Interlomas

Hotels
City Express
8 (303 reviews)
Av. Palmas Hills 1-2, Valle de las Palmas, Interlomas , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
6.89
Multiple mentions of cleanliness issues and unkempt areas.
Service
8.86
Service was inconsistent; some staff were attentive while others were not.
Location
9.9
Proximity to the Hospital Angeles was highlighted positively.
Room Quality
7.35
Rooms were described as small and lacking essential amenities.
Amenities
7.88
Limited amenities like lack of refrigerator and poor breakfast options.
Value for Money
8.34
Feedback suggests some limitations in offering for the price.
Food and Beverage
5.89
Consistent complaints about the quality and options of food.
Overall Experience
8.86
Mixed feelings but overall satisfactory for some purposes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:44

Property Description

Modern Accommodations with Free WiFi

City Express Plus by Marriott Interlomas offers stylish and air-conditioned rooms with complimentary high-speed WiFi, ensuring you stay connected throughout your visit. Each room features a private bathroom and a convenient desk for your comfort and productivity.

Convenient On-Site Restaurant

Indulge in a culinary experience at the hotel's restaurant, serving a variety of delicious dishes to satisfy your cravings. Whether you're looking for a hearty breakfast or a relaxing dinner, the on-site dining option caters to all tastes.

Prime Location for Exploring

Located just a short distance from major attractions like Soumaya Museum and Chapultepec Forest, City Express Plus by Marriott Interlomas provides easy access to the best of Mexico City. Let our attentive staff assist you in making the most of your stay.

Book your stay at City Express Plus by Marriott Interlomas now and experience the perfect blend of comfort, convenience, and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 95 per day.

Location

Guest Reviews

8
Based on 303 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 5.89
Overall Experience: 8.86
A
Alicia couple mx
8
Buena opción para picas noches
Pros:

Buena cama, el black out totalmente oscurece el cuarto

Cons:

Pedimos cuarto silencioso y se escuchan los camiones y motos en la noche. El personal de recepción no era amable

2026-05-27 via Nuitee
M
Melba family_with_children mx
7
Pros:

Location very appropriate for my needs

Cons:

Breakfast is very poorly done...employees on their cellphone not paying attention to what need to be refilled or clean.....we had room service and it was ok.. .but 30 hours later the tray was still on the hall...doesn't look good

2026-05-26 via Nuitee
T
totonova couple uy
8
Justo lo que necesitabamos. Buen hotel en la zona donde necesitábamos hospedarnos.
Pros:

Muy buen hotel a un precio muy conveniente.

2026-05-26 via Nuitee
A
ANGEL couple es
3
Caro y malo, no lo recomendaría a nadie
Pros:

Nada de nada

Cons:

De 11 plantas , la habitación que me dieron estaba en la primera planta, con vistas a una pared de un edificio contiguo, la habitación olía a tabaco y mal iluminada, la caja fuerte sin pilas, me la cambiaron y la otra caja fuerte que trajeron tampoco funcionaba bien, el desayuno pésimo y excaso, el acceso al hotel complicado y difícil de llegar, en una cuesta, no lo recomiendo y menos por el precio que pague, 2 noches = 250 euros ( 5.200 pesos ).

2026-05-18 via Nuitee
A
ANAITE family_with_children gt
5
2026-05-12 via Nuitee
F
francis solo_traveller mx
4
2026-05-09 via Nuitee
R
RICARDO solo_traveller cr
1
Pésima experiencia
Pros:

Nada

Cons:

Ausencia en la recepción, a la hora del check out la persona que atendía estaba durmiendo en los sillones. Por un problema del aire acondicionado nos cambiaron de piso pero no hicieron el cambio correspondiente en el sistema, por lo que a media noche un nuevo cliente entró en la habitación. Falló el aire acondicionado y las cajas de seguridad.
Sencillo: no merece el nombre de Marriott.

2026-05-07 via Nuitee
A
andres solo_traveller co
9
2026-05-03 via Nuitee
V
Viridiana extended_group mx
10
comodidad
Pros:

comodidad de las camas, plancha y secadora incluida

Cons:

en general no tengo ninguna queja

2026-04-29 via Nuitee
A
andrea solo_traveller it
6
Cons:

Suite
Sporca ed usurata

2026-04-25 via Nuitee
S
Suriel Ramón solo_traveller mx
10
2026-04-21 via Nuitee
S
Suriel Ramón solo_traveller mx
10
2026-04-21 via Nuitee
R
Rosario solo_traveller mx
9
Pros:

La ubicación

Cons:

El room service

2026-04-20 via Nuitee
M
Maria F couple co
9
2026-04-18 via Nuitee
V
VY1027 family_with_children ar
8
Pros:

Desayuno de cortesía, limpieza de las instalaciones muy bien.
La ubicacion es comoda y si llegas em auto evitas el tráfico del centro.

Cons:

El parking es solo con valet parking, en ocasiones es demorado ya que hay una sola persona en el valet, seria mas agil si no hubiera que esperar q lo trajeran.
Las personas del mostrador del check in se ausentan de su puesto y hay que esperarlas. La habitacion es comoda pero basica. No hay refri, ni cafetera. Casi no hay sitio para guardar ropa, apenas 4 perchas, si la estadía es larga puede ser algo incómodo.

2026-04-04 via Nuitee
P
Parrish family_with_children mx
10
Pros:

Todo muy bien

Cons:

Todo muy bien

2026-04-01 via Nuitee
N
Norma couple mx
10
Muy buen lugar
2026-03-18 via Nuitee
J
Jonathan family_with_children cl
6
Bien en General
Pros:

La ubicacion del Hotel me gusto mucho

Cons:

Los closet de las habitaciones muy pobres realmente no hay esppacio para nada y no tiene cajones. en ese punto tienen mucho que mejorar poner algún mueble para guardar ropa

2026-03-17 via Nuitee
C
Cristobal couple mx
1
Aware of whom you share guest information
Cons:

A received a phone call supposedly from the hotel manager but instead was a scam call , but I didn’t like the knew all my data

2026-03-13 via Nuitee
S
Susana solo_traveller us
8
2026-03-08 via Nuitee