Mandarin Oriental Wangfujing, Beijing

Before I start reviewing the property I must start by complementing the great service the concierge gave us before and throughout our stay. They arranged everything like we asked and we did not have a single problem in all our stay. The rest of the staff from their kitchen to room service were also great and went above and beyond to help us with all our needs.

The hotel itself is right in the middle of Wangfujing and you can walk right outside to a very lively area full of shops, malls and restaurants. Also their terrace has beautiful views of the city. Their rooms and restaurants were all great. The only thing we missed was a nice outside pool (or inside as their pool is a super small two lane inside pool).

Overall it was a great stay.

A great MO hotel!
Perfect central location, lovely rooms and, best of all, great helpful staff.
Cool MO bar and Cafe Zi was excellent.
My wife and I loved our short day there and wish we could have stayed longer

MO hotels are usually very well located and this one is no exception. It is like an oasis in the middle of the hustle bustle of Wangfujing and I looked forward to my return to the quiet and solitude of the hotel after suffering the torture of accompanying my wife to numerous shopping malls nearby. We have travelled extensively all over the world and are familiar with well known hotels. I was expecting top notch service with warm hospitality and the hotel certainly lived up to the expectations. All the staff were warm, polite and helpful. Some are more fluent in English than others, but it was not an issue at all. Check in/check out was smooth. Stena at the front desk was very efficient and courteous. Osgood with his pins was also very friendly and saved me the trouble of finding a post office. The dining room staff spoke excellent English and I felt great when one lady said my pronunciation of 谢谢 was perfect. They really know how to make the guests feel happy ! Breakfast buffet had a good mix. After three weeks of travelling in China eating steamed buns, fried rice and noodles for breakfast I was desperate for some proper continental breakfast and the hotel definitely delivered. One of the best almond croissants that I have ever eaten. The egg benedict was perfect. My small gripe with the Avo toast is that I am used to have the Avo mashed and spread on the bread with a bit of lemon/salt and not served just as slices on bread. No big deal of course.
Our room did have a partial view of the forbidden city, you get better view from their terrace. I regret that I did not have time to enjoy the pool. Lovely big bathroom , his and hers basins and a separate WC with one of those Toto modern toilets with many buttons, even separate settings for two users ! Very good sound proofing.
One small thing that impressed me was that I had left several cables plugged to the wall socket in the morning. On my return I saw house keeping has neatly tidied up all the cables and even used a cable tie to make them look very organised !
This is not a huge hotel and that makes the experience more personal. It does not have a grand lobby and you may be disappointed that the entrance is common with a shopping mall. But as soon as you step out of the lift it oozes old world charm and sense of peace and solitude.
Have a look at the room key card. It is designed by Timmy Yip, who was the art director of one my my most favourite films Couching Tiger, Hidden Dragon. I appreciated the gifts at the time of leaving.
My one little comment is that I found the pillows a bit on the sift side. Some hotels have a pillow menu where the guests can choose pillows with different level of firmness. Maybe the management can look into that.
Overall a very satisfying stay and I'd certainly consider staying here if I return to Beijing.

Amazing rooms. Lovely view

I had such a great stay at Mandarin Oriental Wangfujing, Beijing. I’ve stayed at quite a few luxury hotels in Beijing, but this one really stands out. The hotel feels elegant without trying too hard — very calm, modern, and comfortable. After spending the whole day out in the city, coming back to the hotel honestly felt like a reset.

What made the experience even better was the service. Stena was amazing throughout my stay — always warm, professional, and genuinely thoughtful. She remembered little details and made everything feel very natural instead of overly formal. Allen was also incredibly helpful with restaurant recommendations and arrangements, which made my trip so much easier. You can really tell the team cares about guests instead of just following a standard routine.

I also loved the rooftop atmosphere at night and how peaceful the rooms felt. Everything about the stay just felt easy and relaxing. It’s the kind of hotel that makes you want to come back before you’ve even checked out. I’d absolutely recommend it to anyone visiting Beijing.

The team organised everything perfectly for me and my wife we were treated the best and all our needs were accommodated whenever we needed it.
Marvin Lin with his great English and attitude was very useful and supported our unique experience in Beijing.

70 rooms, quite intimate. Nice room, beautiful blue carpets, great quality, charming service.
We also visited the Hutong Mandarin just for a drink, very impressive (although my wife would have not liked the remote room location since you have to go out of the hotel, walk in the small dark Hutong lanes to access your courtyard; feels a little unsafe from her point of view)
Last point; I’m always surprised to get no reward for booking without intermediary. Since I never use booking.com or travel agents, the hotels have a clear financial upside with me compared to other guests; why don’t they reward it? I never understood this.

service from Stena, Alex, and Osgood was exceptional, making my stay a truly pleasant experience.

Mandarin Oriental Wangfujing — это настоящий оазис спокойствия в центре Пекина. Потрясающий отель с камерной атмосферой, где безупречный сервис сочетается с современным стилем. Главное впечатление — великолепная терраса с захватывающим видом на Запретный город. Номера просторные и тихие, а расположение идеально подходит как для прогулок, так и для шопинга. Идеальный выбор для тех, кто ищет эстетику и приватность. Настоятельно рекомендую!

OMG!!! What a great experience we had! The hotel the facilities but above all the staff! We have been to many hotels around the world but the staff here was so incredible, Rosie Aimyon & Stena. Can’t thank you enough for all your help with making my 50th birthday so memorable and magical. The tour to the Great Wall with Lucy and all the details you surprised me with of course all orchestrated by my husband. We will never forget this!
Thank you

Perfect location!! The hotel is located in the middle of a very upmarket shopping area, close to the forbidden city and a short taxi ride away from other sights. We had a very smooth and welcoming check in; our rooms were ready on arrival at 9 AM in the morning, which was beyond expectations. Within minutes we were up in our room. The room iswell decorated and the bathroom is kingsize with a separate toilet (toto). Wonderful service throughout from the very nice gentleman at check in, the lovey lady every morning at breakfast (excellent breakfast) to the warm and friendly check out with Stena (thank you). I would stay here again.

This hotel stood out to me for both its warm atmosphere and exceptional service. The team struck the perfect balance, always attentive and helpful without ever feeling overbearing, which made my stay feel effortless and relaxing. I’d especially like to thank Stena for her genuine kindness and professionalism, as well as Nana, who also contributed to making the experience so great. Stena took the time to answer all my questions and assisted with a few arrangements, which I really appreciated. It’s truly the people who make a stay unforgettable, and both Stena and Nana played a big part in that. I would absolutely recommend this hotel to anyone visiting the city.

Шикарные номера с видом на Запретный город, отличный лаундж, хороший завтрак с террасой ☕️🥂) отличное местоположение для прогулок по старому центру, поздравили красиво с днём рождения меня, а ДР у супруги👏🏼😂

I had a wonderful stay at this hotel. The service was excellent from the moment I arrived.
The front desk staff were professional and welcoming, and the whole check-in process was smooth. I would especially like to thank Stena and Mavis for the warm assistance and attention to detail. She was very helpful and made sure everything during my stay was well taken care of. The room was comfortable and beautifully maintained. Overall a great experience and I would happily stay here again.

Absolutamente tudo.