Hotel Sapphire

Terry has been amazing!! All the staff was very kind

Was very enjoyable had great fun felt welcomed and had a blast loved everyone her and the dancers are great fun i recommend that u should come and check out this hotel her and thanks to Tevin.k he is very sweet and funny and welcoming and is a great dancers too love him is a blast guy to have fun with.

Ilikuwa mwecheche,the show was amazing i loved Kevin chizi from A team

The band was very nice,the place was fantastic for the couple and family it was enjoyable and animation team gave a great performance ,,,,thank you Barante for your concern

miła atmosfera, obsługa bardzo pomocna, pokój otrzymaliśmy kilka godzin wcześniej niż zaczynała sie doba hotelowa.
wieczorem w hotelu muzyka na żywo i dobre drinki
śniadanie smaczne

The rooms were clean, the food was great and the live band entertainment was out of this world!

The Löcation is convenient to Fört Jesus,the old town,sovegneer cultural shops,the spice market (Markiti) likoni ferry,and the Mombasa International airport.
Amazing weather,The rooms are comfortable and equipped with necessary electronics
Great value for money for business and family trips
The cleanliness is epic and excellent customer service
The staff are responsive,effective and very friendly and hospitable

It was clean & well maintained , I got one of the newer rooms & it didn’t disappoint .

How good is this hotel? It is just the best! The staff are brilliant especially Mukami, the Brand Ambassador the level of service she offers is first class! She will charm you with her smile and beautiful nature. She was always checking in on how I was and helping me to organise my stay, from breakfasts to visiting the Sapphire Club and Fort Jesus. From offering an airport/train transfer to a train to personal Mombasa city tours every thing can be done from the hotel. Even with a conference having their lunch at the same time as hotel guests nothing is too much trouble. With such a highly trained team from the security at the front door to the house keeping I loved them all. Another favourite was the gym and the lovely gym instructor! There is so many gorgeous staff here to make your stay, conference, party, wedding or meal a delightful experience!

Loved our stay!
Great hotel with excellent service. Auther the barman deserves a special mention — great drinks and great personality!
Olive and Denis were also amazing, so helpful and made us feel right at home with their service.
Clean rooms, great location, and staff that actually care. 10/10

Great location close to the old town! Staff were so friendly and helpful and couldn’t do enough to ensure my stay was good! The breakfast buffet also had a very wide selection.

Buono il ristorante
Vicino all’aeroporto

Location

The food was great, the staff friendly and the entertainment was superb. Was greatly assisted by Tevin

The food and reception was fantastic

The reception was awesome and really enjoyed our stay.

Atmosphire is awesome, the staff are friendly

Served very well , great customer experience from Patreshy. Highly recommended