Trillium Boutique City Hotel

Hotels
7.8 (1440 reviews)
No. 210, Torrington Avenue , Colombo , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good rooftop pool
Cons:
Cleanliness issues
Overpriced food
Room maintenance problems

Categories

Cleanliness
7.43
Some reviews mentioned odors and cleanliness issues in bathrooms.
Service
8.4
Guests frequently praised the staff for their friendliness and helpfulness.
Location
8.44
The hotel is in a convenient location as mentioned by several guests.
Room Quality
7.69
Rooms are spacious but there were some issues with amenities.
Amenities
7.92
Amenities like the rooftop pool received positive feedback.
Value for Money
7.38
Some guests felt that the food was overpriced.
Food and Beverage
7.43
Food quality was praised but some mentioned it was expensive and not warm.
Overall Experience
7.7
Overall experience was mixed with positive staff interactions but some issued observed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 22:06

Property Description

Luxurious Accommodation with Modern Amenities

Located just 800 metres from the Bandaranaike Memorial International Conference Hall, Trillium Boutique City Hotel in Colombo offers a 4-star experience with air-conditioned rooms and free WiFi. The hotel boasts a 24-hour front desk and a restaurant serving delectable international cuisine. Each room comes equipped with a kettle, a private bathroom with a bidet, a flat-screen TV, and complimentary toiletries.

Relaxation and Leisure

Guests can start their day with a delicious buffet breakfast and later unwind by the outdoor infinity pool. Whether you're here for business or leisure, the hotel's serene ambiance and top-notch amenities ensure a comfortable stay.

Convenient Location and Nearby Attractions

Explore popular landmarks like The Independence Square, Arcade Independence Square, and Sinhalese Sports Club, all within easy reach of the hotel. With the Bandaranaike International Airport just 34 km away, Trillium Boutique City Hotel is the perfect choice for your stay in Colombo.

Book your stay now at Trillium Boutique City Hotel for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CMB

Location

Guest Reviews

7.8
Based on 1440 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.69
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.7
M
Mark solo_traveller gb
10
2026-08-07 via Nuitee
P
Procházka solo_traveller cz
10
Pros:

Trilion Boutique City Hotel
Na hotelu Trilion Boutique City Hotel se nám moc líbilo. Měli jsme zarezervovaný standardní dvoulůžkový pokoj, ale z důvodu plné kapacity nám bez příplatku dali rovnou ten nejlepší pokoj v celém hotelu. Skvělý dojem podtrhnul i velice milý personál v hotelovém baru na střeše. Pobyt jsme si opravdu užili a hotel můžeme jen doporučit!

2026-08-06 via Nuitee
M
Muhammad Farhan family_with_children ae
4
I would say 3star not 5star hotel
Pros:

About the hotel only the staff were amazing and calm

Cons:

Property is next to graveyard. Property rooms are same shown in the picture but smell in everyroom was bad. Regarding cleaning i har to remind the hotel everytime what to clean as they always left something uncleaned. Amenties as said are not availble blow driyer dental kits comb ETC

2026-08-06 via Nuitee
D
Dsouza solo_traveller pk
9
2026-08-05 via Nuitee
K
Keethan family_with_children gb
1
Catfished
Pros:

Maintenance issues caused us to stay at the sister hotel (Express). But online states these issues have been there for months… got catfished into booking a mid stay. But paid premium prices.

Cons:

We had to be moved to their sister hotel, we wasn’t made aware of these issues. (1am) when we tried to check in, was prebooked the morning. They plenty of time to notify us…otherwise we could have booked elsewhere,

2026-08-04 via Nuitee
J
James couple gb
10
Pros:

I had an excellent stay at Trillium Boutique Hotel Colombo 7. The service was outstanding, and every staff member was friendly, professional, and genuinely committed to making my stay comfortable. The customer care was exceptional, with attention to every detail.

A special thank you to the receptionist, Poorna, for the warm welcome, kindness, and outstanding hospitality. Poorna went above and beyond to ensure everything was perfect and made me feel truly valued as a guest. I highly recommend this hotel to anyone looking for excellent service and a memorable stay in Colombo.

2026-08-03 via Nuitee
P
Pearl couple in
8
2026-08-03 via Nuitee
M
Mohamed Firas solo_traveller iq
7
2026-08-02 via Nuitee
V
Varatharajah family_with_children fr
10
2026-08-02 via Nuitee
M
Maikel family_with_children nl
4
Ik zou dit hotel zelf niet meer uitkiezen.
Pros:

Het zwembad was top met een geweldig uitzicht over de skyline van Colombo.

Cons:

Onze kamer was niet (goed) schoongemaakt. Er lag nog een mandarijnen schil, een flesje water half aangebroken en de prullenbak was niet geleegd.
Ook lagen er haren in het bed.
Het tapijt was erg smerig, één van de ramen sloot niet goed waardoor er altijd een grote kier was en twee vitrages hingen niet helemaal vast.

2026-08-02 via Nuitee
H
Hichock family_with_children fr
10
2026-08-02 via Nuitee
K
Karthiga family_with_children de
7
Insgesamt punktet das Hotel mit den schönen Zimmern und dem hervorragenden Service an der Rezeption. Beim Frühstück best
Pros:

Wir hatten insgesamt einen angenehmen Aufenthalt. Die Zimmer waren modern und schön eingerichtet. Besonders hervorheben möchten wir das Personal an der Rezeption. Esmi, Matheesha, Poorna und Druveen waren außergewöhnlich freundlich, hilfsbereit und zuvorkommend. Sie haben sich stets viel Mühe gegeben und dafür gesorgt, dass wir uns willkommen gefühlt haben.

Cons:

Leider gab es beim Frühstück deutliche Mängel. Obwohl wir ein Zimmer inklusive Frühstück gebucht hatten, wurde uns zunächst mitgeteilt, dass kein Frühstück mehr verfügbar sei, da offenbar nicht genügend vorbereitet worden war. Anschließend wurde zwar schnell improvisiert und uns etwas zu essen gebracht, allerdings entsprach die Qualität des Frühstücks nicht unseren Erwartungen. Auch der Kaffee hat uns überhaupt nicht geschmeckt.

2026-07-24 via Nuitee
S
sanjaya couple lk
7
2026-07-23 via Nuitee
L
Laura extended_group be
8
Aangenaam hotel in Colombo
Pros:

Warm onthaal, vriendelijk personeel, uitstekend zwembad met prachtig uitzicht, ruime en comfortabele kamers

Cons:

Het restaurant en de hygiëne van de badkamer

2026-07-23 via Nuitee
K
Katie family_with_children nl
10
Very nice stay just outside the hassle of down town Colombo
Pros:

Very nice size rooms, kid-friendly. Good breakfast. The breakfast chef is available for special requests (like boiled or scrambled eggs).

Cons:

Curb appeal could be better

2026-07-21 via Nuitee
K
Kasun12 couple lk
1
cannot recommend this hotel
Cons:

We checked into the hotel around 10:00 PM. Upon arrival, I requested a simple birthday amenity, such as a small piece of cake, for my wife's birthday the following day. Unfortunately, the staff said it was too late to arrange anything and simply told us to purchase one from the barista.

When we entered our room (Room 402), we were extremely disappointed. Although we had booked a double room, we were assigned a room with an interconnecting door.Throughout the night, we were unable to sleep because of the noise from the neighboring room, and light continuously came through the gap beneath the connecting door.

The room itself was far below expectations. The hot water was not working, the tables were dusty and had dried milk stains, the bed was uncomfortable, and the bed linen looked old and worn out. The balcony was filthy, covered with crow droppings and a strong unpleasant smell, making it impossible to even open the balcony door.

We requested two bathrobes, but both were provided without waist ties. The towels were old, torn, and had holes in them. Despite the booking being for two guests, the room had only one small bottle of drinking water and tea and coffee amenities for only one person. Even the toilet roll was already half used. Overall, the room felt as though it had not been properly cleaned after the previous guests.

Because we checked in so late, we requested a late check-out, but the request was declined, with the explanation that the hotel was fully booked. Considering the condition of the room and the overall experience, this was difficult to believe.

To make matters worse, when we checked out and handed over the room key, we were asked to wait while the room was inspected before we could leave. Being asked to stand at the reception while our room was checked, in front of other guests, made us feel as though we were suspected of taking something from the room, which was both embarrassing and unprofessional.

2026-07-21 via Nuitee
K
Katie family_with_children nl
9
Vriendelijk personeel en lekker ontbijt
Pros:

Kleinschalig hotel op rustige locatie

2026-07-20 via Nuitee
F
Fawaz family_with_children mv
10
I like everything thing in hotel and hotel services is very nice staff very friendly and they are giving amazing servic
Pros:

I like everything thing in hotel and hotel services is very nice staff very friendly and they are giving amazing service really appreciate they all done great job see soon

Cons:

Everything i like

2026-07-17 via Nuitee
S
Sunil family_with_children ae
7
Pros:

Staff is helpful

Cons:

Beds are not clean

2026-07-14 via Nuitee
S
Scott solo_traveller gb
3
Disappointed loyal customer.
Pros:

It has always been the location. This was my 5th stay at this hotel because of that.

Cons:

It seems the hotel owner is building another hotel in town and has depleted the service staff by sending the experienced people to the new place. I had a problem with the TV not working and it took 4 attempts over 3 days to fix that. Linen supplied was torn and old, breakfast prices were exorbitant and there was no tea, coffee or fruit juices even at those prices. The airport taxi service was a disaster and I found out that Voyento sublet to Kangaroo cabs and charges us customers almost 40% on to the original price. Example - Kangaroo cabs charge 8000 rupees from the airport to Hotel.
Voyento charges 13000 rupees for same journey. I am posting a report of this on social media warning travellers not to use Voyento. The Manager at the hotel did her best to help, but she was hampered by a lack of experienced staff.

2026-07-13 via Nuitee