Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food safety issues
Small room sizes

Categories

Cleanliness
7.53
Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.
Service
9
General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.
Location
9.04
Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.
Room Quality
6.99
Negative feedback regarding room size and comfort, with complaints about hard beds and noise.
Amenities
8.02
Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.
Value for Money
7.48
Some reviews suggest that the experience does not justify the price, especially compared to other hotels.
Food and Beverage
6.03
Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.
Overall Experience
7.5
Mixed feedback overall, balancing positive aspects of the hotel with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:45

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation at our outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre.

Convenient Amenities and Services
Enjoy city views from your air-conditioned room equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, and free WiFi throughout the property.

Escape to paradise and experience the ultimate blend of luxury and comfort at Zenseana Resort & Spa - SHA Plus. Book your stay now to create unforgettable memories.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-12-31 until 2026-03-05
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for THB 1,000 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3128 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7.5
W
William Teague solo_traveller gb
9
2026-07-03 via Nuitee
M
Mohamed solo_traveller be
1
Bien mais jattend mon argent encore
Pros:

Piscine et chambre et personel

Cons:

Ça fais plus de 45 jours que jai pas reçu mon remboursement de caution de 52€

2026-07-01 via Nuitee
M
Mirieme solo_traveller fr
10
2026-07-01 via Nuitee
I
ISLAM solo_traveller il
8
Pros:

الموقع مثالي
قريب من المطاعم العربية الحلال
بجانب المسجد وبجانب الشاطىء
سهولة التنقل

Cons:

لا شيء

2026-07-01 via Nuitee
A
Aaron solo_traveller ca
10
Pros:

The staff were excellent, always smiling and helpful, managers were always coming up asking how your stay was going, the hotel was very clean and organized, the breakfast buffet is very large with tonnes of options and variety that changed daily over my 2 week stay. You can order room service pretty late. The showers are exceptional with the many features, waterfall, horizontal jets, vertical jets, and wand. The pool is fantastic with the bartender always available to set e you drinks or food, and the special features of the jetted sun seats was a nice touch .... Waking up and getting your day started is a breath of fresh air every morning with this hotel and spa. I can't even begin to tell you about the ease of everything. Truly a relaxing holiday, made perfect by this wonderful, clean and very friendly hotel and staff. I highly recommend staying here.

2026-06-30 via Nuitee
K
Kagiso extended_group za
10
As a travel agent I alredy booked for 30 of my clients am I love wth the hotel
Pros:

Everything

Cons:

NUTHING

2026-06-30 via Nuitee
R
refael solo_traveller il
10
Pros:

חדרים נוחים ומרווחים
מיקום מעולה
שירות אדיב

2026-06-30 via Nuitee
A
ahmed solo_traveller ae
9
2026-06-29 via Nuitee
F
faith solo_traveller sg
10
Pros:

- away from noisy bar area
- walkable to mosque. plenty of halal food around
- close to beach and 7-11

2026-06-27 via Nuitee
A
Amali couple fr
10
2026-06-26 via Nuitee
M
Matlou solo_traveller za
8
Great place to be
Pros:

Good

Cons:

Moop the floor and the toilets regularly, and shower glass door could make a huge difference

2026-06-25 via Nuitee
P
Paraj extended_group in
6
Pleasant but not happy. Will not prefer to stay here again.
Pros:

Breakfast was pathetic. I only had it one time. Next 2 days I preferred to eat outi

Cons:

It was far from the walking street. I was not happy with the distance. Also breakfast was really bad....

2026-06-24 via Nuitee
J
John extended_group ie
10
would recommend 10/10
Pros:

the area was nice close to everything and the staff were very friendly

Cons:

nothing really except on the last day the indians ruined the stay knocking on doors and the smell was unpleasant

2026-06-24 via Nuitee
B
Bennkir solo_traveller gb
1
2026-06-22 via Nuitee
O
Oryan extended_group il
7
Pros:

מלון נחמד, חדרים מאוד קטנים
עזר לנו נטו מבחינת הקרבה לחב״ד בשבת

2026-06-22 via Nuitee
D
David solo_traveller au
10
Pros:

A great place to holiday

Cons:

The sou d of the mosque early morning

2026-06-21 via Nuitee
K
Koos couple nl
9
De meegemaakte technische problemen werden uiteindelijk tot volle tevredenheid opgelost. Great After-Sales.
Pros:

Vriendelijk personeel. Uitstekend (buffet-)ontbijt. Hygiëne.

Cons:

Technische problemen worden in eerste instantie overgelaten aan een receptionist of bellboy. Pas na inschakeling engineer of mecanic werden problemen opgelost.

2026-06-11 via Nuitee
A
Ameen solo_traveller qa
8
Pros:

موقع الفندق اكثر من رائع قريب من كل الخدمات

Cons:

كل شي تمام

2026-06-09 via Nuitee
D
Daria extended_group il
7
Pros:

אני וחברה חגגנו יום הולדת והעובדים שמו לנו 2 עוגות במקרר וקישטו לנו את המיטה!! השירות מצויין העובדים באמת נחמדים
המחיר מאוד זול!! וקרוב מאוד לבית חב״ד ממש 2 דקות הליכה, אם אתם רוצים מלון רק לישון ושאר היום לטייל הוא מצויין לזה

Cons:

החדר קטן הוצאנו את הכסא למרפסת שגם היא ממש מטר על מטר, המיטה לא הכי נוחה אבל בסדר
בשביל המחיר זה הגיוני מאוד

2026-06-09 via Nuitee
A
Anatolii couple ru
9
2026-06-08 via Nuitee