Hôtel Maât Etoile

Hotels
7.7 (2324 reviews)
5 rue Poncelet , Paris , FR
+33 1 47 64 13 17

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Soundproof rooms
Private parking
Parking garage

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Inadequate cleaning
Small and dark rooms
No lift available

Categories

Cleanliness
6.78
Numerous comments on cleanliness issues during stay, indicating inadequate cleaning service.
Service
8.75
Friendly and attentive staff were frequently mentioned in reviews.
Location
9.29
Positive remarks about excellent location near attractions and amenities.
Room Quality
7.24
Comments on small and dark rooms, with some noise issues indicated.
Amenities
6.27
Some amenities were lacking, such as no kettle and issues with air conditioning.
Value for Money
7.73
Mixed reviews on value; some felt price was high for quality.
Food and Beverage
7.78
Lack of specific mentions, but breakfast options were noted positively in some reviews.
Overall Experience
7.75
General sentiment of satisfaction despite some issues; overall experience was acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:37

Property Description

Experience the charm of Paris at the beautifully renovated Hôtel Maât Etoile, nestled in the vibrant Poncelet market.

Prime Location: Step outside and find yourself immersed in the heart of Paris, just moments away from the breathtaking Place des Ternes and the iconic Champs Elysées. Explore the city's finest restaurants, squares, and attractions right at your doorstep.

Modern Comfort: Each room is designed for your utmost comfort, featuring quality bedding, a sleek desk area, and a private bathroom stocked with complimentary toiletries. Stay connected with our complimentary Wi-Fi and unwind with your favorite shows on TV.

24/7 Welcome: Our dedicated reception team is here for you around the clock, ensuring a seamless check-in experience and assistance with your luggage.

Don’t miss out on a memorable Parisian getaway—book your stay at Hôtel Maât Etoile today!

Important information:

Please note that the rooms are located on upper-level floors with no lift access.

Since January 2024, a new network has been set up, and there are no more problems with the WiFi network within the establishment.

Private parking is available for EUR 40 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2324 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 7.75
J
JULIO CESAR • solo_traveller • ar
1
DE TERROR TODO LO VIVIDO
Pros:

LA UBICACIÓN

Cons:

SUFRIMOS ROBO DE DINERO, RECLAMAMOS EN EL ESTABLECIMIENTO ,E HICIMOS LA DENUNCIA POLICIAL ,VOLVIMOS MOSTRAMOS LA DENUNCIA, Y LA DEJAMOS EN EL DORMITORIO, SALIMOS A CONOCER ALGUNOS LUGARES,CUANDO VOLVIMOS ESTABA EN SU LUGAR LA CARTERITA CON TODO LO QUE HABIAN ROBADO Y SE ROBARON LA DENUNCIA ,SE PUSO EN CONTACTO TELEFONICO ALGUIEN QUÉ DIJO SER ENCARGADA O ADMINISTRADORA DIJO QUE IBA A REVISAR LAS CÁMARAS Y NOS IBA A DECIR QUE SUCEDIÓ, SÉ ALEGRO Y NOS HIZO SABER SU TRANQUILIDAD PORQUE RECUPERAMOS EL DINERO Y LOS DOCUMENTOS, TODO MUY INSÓLITO Y RARO, NO SÉ LO RECOMIENDO A NADIE Y ESPERO QUÉ BOOKING HAGA ALGO

2026-09-17 • via Nuitee
L
LAUTARO • solo_traveller • cl
8
Habitación cómoda, baño pequeño
Pros:

Cama muÿ cómoda.

Cons:

Baño muy pequeño. Habitación de color muy oscuro.

2026-09-16 • via Nuitee
S
Sandra • solo_traveller • cd
6
Pros:

Situation géographique

Cons:

Escalier sans ascenseur

2026-09-16 • via Nuitee
P
Philippe • solo_traveller • gb
8
Great location & super staff
Pros:

Location, friendly staff & reasonable price

2026-09-15 • via Nuitee
B
Boryk • couple • hu
9
2026-09-15 • via Nuitee
C
Calisi • couple • it
6
Carino ma con poca manutenzione.
Pros:

Sicuramente la posizione è il suo forte. Pulizia nella media.

Cons:

Camera con davvero pochi servizi inclusi, c’era un rotolo di carta igienica già iniziato e uno quasi terminato. Pensavamo che avrebbero ricaricato almeno la carta igienica nei giorni a seguire, nulla. Il Wi-Fi funziona a tratti, nel complesso carino ma lasciato andare.

2026-09-14 • via Nuitee
S
Sjeng • couple • nl
7
Pros:

Alles is er heel krap en klein en ook gedateerd. Maar dat is ook in verhouding met de prijs vinden wij.
Je loopt binnen 12 minuten naar de arc d triompf etc.

2026-09-14 • via Nuitee
E
Eliane • couple • us
10
Amazing place to stay
Pros:

Amenities, location and cleanliness.
Very nice place

2026-09-13 • via Nuitee
C
Calista • couple • gb
8
staff were excellent,all really lovely. kept our bags for us until check in and after check out for out later flight.
Pros:

i loved how cozy the room was, and the aesthetic.

Cons:

nothing!

2026-09-11 • via Nuitee
M
Mark met een K • solo_traveller • be
7
Pros:

Supervriendelijk personeel...

Cons:

De trappen, 6 hoog 🙂
Maar dat houdt me niet tegen om er opnieuw te boeken hoor...

2026-09-09 • via Nuitee
K
Kinga uk • family_with_children • gb
8
Lovely stay in the heart of Paris
Pros:

Great location, very clean place, nice personnel.

2026-09-08 • via Nuitee
I
ilkay • solo_traveller • gb
10
Pros:

It was super clean and safe.

Cons:

Nothing, all good

2026-09-06 • via Nuitee
A
Alessia • solo_traveller • it
8
2026-09-04 • via Nuitee
A
Angélique Ayllon • solo_traveller • fr
9
Pros:

À à peine 10 minutes à pied de l'arc de Triomphe, la localisation de l'hôtel est un ÉNORME atout ! J'ai été très bien accueillie, tout le personnel était très sympathique :) C'était exactement ce qu'il me fallait pour mon séjour pour un concert à la salle Pleyel. L'hôtel est situé dans un quartier très vivant avec un marché et de nombreux petits magasins et restaurateurs. Ma chambre était au 1er étage et était propre et bien équipée !

Cons:

Il vaut mieux prendre des boules quies, car le quartier est un peu bruyant de part sa vie, et l'insonorisation de l'hôtel laisse à désirer. La chambre peut être un peu petite à 2, mais étant voyageuse seule cela me convenait.
Attention, il n'y a pas d'ascenseur ! Ça ne m'a pas dérangé étant au 1er étage et profitant aussi du cadre de l'immeuble typique parisien, mais important à souligner pour d'autres voyageurs :)

2026-09-03 • via Nuitee
A
Arnaud • solo_traveller • fr
10
Hôtel bien situé, très calme et accueil super !
Pros:

Personnel très agréable et serviable

Cons:

Pas d ascenseur mais on s y fait 😂

2026-09-03 • via Nuitee
M
Martin • solo_traveller • cz
8
2026-09-01 • via Nuitee
S
Syrene • solo_traveller • fr
8
Pros:

Le personnel au petit soin. J'ai bien aimé j'y reviendrai c'est certain. Être en surclassement et bénéficier d'une des meilleure chambre de l'hôtel, je valide. Agréablement surprise !!!

2026-08-31 • via Nuitee
I
Inmaculada • extended_group • ca
10
Centric, clean and nice place to stay for a few nights
Pros:

Clean and stuff very polite and helpful

Cons:

Stairs but I think is in almost all Paris and was not a problem for us

2026-08-30 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-08-30 • via Nuitee
L
Lucie • family_with_children • cz
8
Hotel se nachází v dobré lokalitě, v pěkné ulici, kde se dá dobře nakoupit i se najíst.
Pros:

Ubytování odpovídalo popisu, splnilo očekávání. Příjemný a ochotný personál, domluvili jsme se anglicky bez problémů. Snídaně se musí zamluvit den předem.

2026-08-29 • via Nuitee