Best Western Premier Batumi

Hotels
Best Western Premier
8.1 (1288 reviews)
111 Zurab Gorgiladze St, Batumi 6000 , Batumi , ge

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Affordable room service
Cons:
Heating issues
Unpleasant breakfast
Noise disturbances

Categories

Cleanliness
7.31
Mixed reviews on cleanliness; mentioned specific issues with dirtiness and a lack of heating in some areas.
Service
9.28
Many reviews praised the staff for being responsive and accommodating to requests.
Location
8.82
Generally positive comments about the location, though some mentioned it can be noisy.
Room Quality
7.77
Issues with heating and comfort reported, but overall acceptable for the price.
Amenities
7.8
Adequate amenities were noted, but some basic items were missing.
Value for Money
8.26
Overall fair value for the quality of service and experience provided.
Food and Beverage
7.31
Mixed reviews on food quality, with some calling breakfast terrible.
Overall Experience
8.28
Despite some issues, guests reported satisfactory experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:45

Property Description

Luxurious Accommodation
Experience comfort and elegance at Best Western Premier Batumi. Each room features a wardrobe, private bathroom, and a balcony, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Start your day right with a continental or buffet breakfast available every morning. Whether you prefer a light meal or a hearty feast, our hotel has you covered with a variety of dining choices.

Convenient Amenities
Take advantage of our business center and multilingual staff, available 24/7 at the front desk. With Aquapark Batumi and Piazza nearby, and the airport just 4 km away, your stay at Best Western Premier Batumi promises convenience and relaxation.

Book now for an unforgettable stay at Best Western Premier Batumi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for GEL 27 per person per night when using an available extra bed.
    Children from 13 years old to 15 years old stay for GEL 44 per person per night when using an available extra bed.
    People 16 years old and over stay for GEL 88 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1288 reviews
Cleanliness: 7.31
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
Y
YAIR extended_group il
10
2026-06-13 via Nuitee
D
Danny couple de
9
2026-06-12 via Nuitee
S
Sophie couple ge
8
2026-06-08 via Nuitee
G
Garik couple ge
7
2026-06-08 via Nuitee
E
Eleni solo_traveller cy
10
2026-06-07 via Nuitee
עינב solo_traveller il
10
2026-06-05 via Nuitee
G
galit solo_traveller il
8
Pros:

צוות
מיקום
חדר
בריכה וחדר כושר

Cons:

ארוחת בוקר בסיסית מאוד ולא עשירה

2026-06-03 via Nuitee
E
EVGENIY couple il
1
Cons:

Кошмарный кошмар. Путешествовали на машине, и забронировали эту гостиницу как раз потому что была указана частная подземная парковка. Заранее общались с персоналом, так как прибытие было поздно ночью, и нас уверили что все будет ок , также в этой «5 звездочной» гостинице , якобы 24 стойка регистрации. Так вот, ни того ни доугого не было, как парковки, так и администратора на стойке, которая прибежала только через пол часа как мы ждали в лобби после поисков консьержа. А насчет парковки, персонал отвечал - это ваши проблемы. Ну ладно, а что же номер - свита для двоих с 2 балконами. Оба балкона не закрываются! Был дождь и ветер на секундочку. Вишенка на торте туалет! - от дождя просто с потолка лилась вода прямо через лампы которые висели на потолке! А в спа, как писалось ранее, пол басейна с утра до вечера занято секцией по плаванию, а во влажном спа моя жена получила сильный ожег из-за того что паровой кран просто оборван. Думайте сами, решайте сами….

2026-06-03 via Nuitee
F
fatih solo_traveller tr
6
2026-06-02 via Nuitee
D
Danny couple lb
1
Very bad
Pros:

The staff at reception were friendly during check out and the waitress on 29-05-2026 during breakfast.

Cons:

The only positive aspect of our stay was being granted a one-hour late check-out, which we appreciated.

Unfortunately, the rest of the experience was disappointing. Upon arrival, we found that the air conditioning was not functioning properly, the curtain was broken, and the safe deposit box was locked and unusable. We immediately reported these issues and even provided photos as evidence. Despite multiple reminders, no action was taken throughout our entire stay. The lack of urgency, professionalism, and follow-up was astonishing.

To make matters worse, we booked a couples massage at the spa. One therapist was professional and skilled, while the other appeared inexperienced and spent most of the session watching her colleague and attempting to imitate her techniques. The difference in quality was obvious, yet we paid for two professional massages.

After the treatment, I personally raised the issue with the spa receptionist. She said she would inform management, but did not ask for my name, room number, or any details that would allow the complaint to be properly investigated. When I pointed this out, she seemed embarrassed, but no one from the spa or hotel ever contacted us afterwards.

What disappointed us most was not the issues themselves, but the complete lack of accountability and concern for guest satisfaction. Problems were reported, acknowledged, and then simply ignored. Based on our experience, the service fell far below the standards we expected.

2026-06-01 via Nuitee
I
Izabella solo_traveller pl
10
Pros:

Wszystko

2026-06-01 via Nuitee
Y
Yoni couple il
1
מאכזב
Pros:

כלום

Cons:

הכל החל מהאוירה בלובי דרך השירות עד למקלחת בחדר ובהמשל לארוחת בוקר הגרועה ביותר

2026-06-01 via Nuitee
B
Ben family_with_children il
8
2026-05-31 via Nuitee
Y
Yuri solo_traveller il
10
2026-05-31 via Nuitee
بريء solo_traveller il
5
Pros:

البركه جميله

Cons:

لا يوجد خصوصية

2026-05-31 via Nuitee
M
M. I solo_traveller jo
9
2026-05-30 via Nuitee
T
Tuğba family_with_children tr
5
Orta-kötü arası
Pros:

Konum olarak iyiydi.

Cons:

Temizlik tam anlamıyla yapılmıyor bornoz konsa havlu konmuyor odada çocuğumla beraber 3 kişi kalıyoruz maalesef iki havlu bırakılıyor banyo temizlenmiyor g

2026-05-29 via Nuitee
Y
yakov solo_traveller il
8
Pros:

הצוות אדיב עם חיוך.ומשתדל מאוד לעזור

2026-05-28 via Nuitee
D
Daniel couple il
4
מיקום מצויין, יותר מזה הסכום לא שווה בכלל את המלון
Pros:

המיקום מרכזי ונוח, הנוף מול הים מדהים

Cons:

קודם כל נתחיל עם הצוות נקיון על הפנים שלושה ימים לא ניקו תחדר ואחרי שבאתי ואמרתי להם ששלושה ימים אני מחכה לנקיון היא התקשרה לאחת מהצוות נקיון אמרה שינקו חזרנו אחרי שעתיים ושוב לא ניקו שום דבר בנוסף לזה שאמרתי לה שהמקלחת עושה רעש נוראי ולא נרמאלי וגם את זה אמרו שיסדרו ולא סידרו כלום. אחרי זה הבריכה שאין סיכוי בכלל להכנס אלייה חוגים של ילדים עשרים וארבע שבע בריכה שהיא עובדת עם אנשים בלי קשר למלון ככה שאין סיכוי לשחות בה, המכון כושר נראה נחמד אבל כל המכשירים מיושנים עד שעבדתי על מכשיר כלשהו וגם המיטה וגם המכשיר עצמו נשבר במכה והייתי שנייה לפתוח את הפנים והייתי צריך לעבור 5 אנשים עד שיגידו לי סליחה (שאין לי ממש מה לעשות איתה) בשביל שמישהו יבין בכלל שהייתי שנייה מפציעה נוראית. והמלון עצמו מאוד מיושן הרבה תקלות בחדרים אומרים שיעזרו ולא עוזרים

2026-05-26 via Nuitee
D
Daniel extended_group il
9
המלון והמיקום טוב, הסאונה היבשה מצויינת.
Cons:

בארוחת הבוקר לא היה מבחר גדול, אם היה דג מלוח או דג סלומון מעושן, החוויה מארוחת הבוקר הייתה משתפרת בהרבה. בנוסף לזה, באזור הספא, הסאונה הרטובה הייתה מקולקלת לאורך כל השהיה שלנו.

2026-05-25 via Nuitee