Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Comfortable beds and good linen
Friendly, helpful staff (concierge/bar/restaurant)
Clean rooms and modern facilities
Convenient valet and easy car access
24-hour check-in and gym available
Enjoyable breakfast and evening meals
Cons:
Some rooms are small / limited space for prams/luggage
Bathroom/toilet privacy issues (frosted glass allows sound/smell)
Room temperature too warm and hard to adjust
Valet parking can be expensive
Some standard toiletries (vanity kits, shower caps) not provided or charged
Occasional minimal staff at check-in/out
Occasional housekeeping hiccups or lost items

Categories

Cleanliness
8.8
Multiple guests praised high levels of cleanliness and modern facilities; one cleaning hiccup was resolved promptly by staff.
Service
8.9
Consistently described as friendly and helpful (reception, concierge, bar/restaurant staff); occasional minimal staffing at check-in/out noted.
Location
9.1
Very strong positive across reviews — central, short walks to restaurants and CBD, repeatedly called 'excellent' or 'great location.'
Room Quality
7.4
Mixed: beds and linen frequently praised as very comfortable, but several reports of small rooms, limited space for prams/luggage, privacy issues with frosted-glass bathrooms and temperature control problems.
Amenities
7.6
Has useful amenities (gym, valet, 24-hour check-in) but guests noted missing standard items (vanity kits, shower caps) and some paid-for toiletry items.
Value for Money
7.6
Generally positive overall experience, but complaints about valet parking cost and pay-for items reduce perceived value for some guests.
Food and Beverage
8.6
Evening meal and breakfast were described as enjoyable and bar/restaurant staff praised, supporting an above-average score.
Overall Experience
8.4
Most guests reported a pleasant stay, praising location, service and comfort; isolated issues (room size, temperature, minor service lapses) temper the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Accommodations
Novotel Melbourne Central offers well-appointed guest rooms with 55-inch Smart TVs, Chromecast, and free WiFi. The rooms also feature private bathrooms, air-conditioning, and 24-hour room service.

Convenient Facilities
Enjoy the on-site bar, restaurant, cafe, fitness centre, and conference facilities at your disposal during your stay at Novotel Melbourne Central.

Prime Location
Located in the heart of Melbourne CBD, the hotel is a short walk from popular shopping destinations like Emporium and Bourke St Mall. Additionally, major attractions such as the MCG and Rod Laver Arena are just a 7-minute drive away.

Experience the best of Melbourne at Novotel Melbourne Central. Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 2076 reviews
Cleanliness: 8.8
Service: 8.9
Location: 9.1
Room Quality: 7.4
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.4
D
Diane • couple • au
8
2026-10-29 • via Nuitee
C
Christopher • family_with_children • au
10
Don't overlook this one!
Pros:

The rooms are spacious and we had a fabulous view. The bed was super comfortable with lovely linen. We were a 5 minute walk from great restaurants and a 10 minute walk from the CBD yet the room was very quiet. Arriving by car was really convenient. We also used the valet parking and it was great.

2026-10-24 • via Nuitee
R
Raashi • family_with_children • au
9
Pros:

the beds were so comfy and loved that it was really clean.

Cons:

Parking was a little expensive since it was valet

2026-10-24 • via Nuitee
T
Tarus • couple • au
8
2026-10-22 • via Nuitee
Y
Yuhao • solo_traveller • au
9
Cons:

稍微比预计小了点，吃饭位置只能侧身吃，没有一张办公桌

2026-10-22 • via Nuitee
A
ANNA • couple • au
10
Wonderful staff especially bar and restaurant
Pros:

Close to CBD

2026-10-20 • via Nuitee
C
Charlize • family_with_children • au
10
2026-10-18 • via Nuitee
J
Jessica • family_with_children • au
8
2026-10-12 • via Nuitee
J
Joshua • couple • au
7
2026-10-11 • via Nuitee
R
ROBERT • solo_traveller • au
10
It was nice
Pros:

I liked the room and the staff

Cons:

There wasn’t anything

2026-10-11 • via Nuitee
O
Olivia • couple • au
10
2026-10-11 • via Nuitee
A
Andrea • solo_traveller • au
9
Overall really pleasant
Pros:

Service, friendly staff, clean facilities

Cons:

The room temperature. It was too warm and you could not adjust temperature to make it cooler. Would probably not stay again in warmer months.

2026-10-11 • via Nuitee
J
Jeremy Naidu • family_with_children • au
9
2026-10-10 • via Nuitee
I
Isaac • couple • au
10
2026-10-10 • via Nuitee
A
Aidana • solo_traveller • kz
9
2026-09-18 • via Nuitee
B
Bianca • family_with_children • au
7
Position was great
Pros:

Location

Cons:

Very small room with a double bed was very hard to move around with a toddler couldn’t even find a spot to put the pram and luggage

2026-09-14 • via Nuitee
P
Penny • couple • au
8
We had a great stay, we loved the location and was a comfortable stay!
Pros:

Great location!

Cons:

The toilet wasn’t private enough in the room.

2026-09-13 • via Nuitee
C
Catherine • couple • au
10
2026-09-12 • via Nuitee
K
Kelly • couple • au
10
Lovely
Pros:

The girl that checked us in was lovely so friendly and arrange a bottle of Prosecco for my friends 40th birthday , very friendly and lovely

Cons:

Nothing

2026-09-12 • via Nuitee
M
Manya • solo_traveller • au
5
2026-09-06 • via Nuitee