Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2569 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
G
GUY MICHEL • couple • fr
8
Confort et emplacement
Pros:

Il est situé sur le Porto ANTICO et près du centre historique
Le personnel est attentionné

Cons:

Il est situé sur le port mais avec vue sur l’autoroute urbaine

2026-05-30 • via Nuitee
E
Emanuele Prosepe • solo_traveller • it
9
Excellent
Pros:

The atmosphere was lovely. The staff was very helpful and accommodating. The building superb.

2026-05-28 • via Nuitee
Z
Zichen • solo_traveller • cn
9
2026-05-28 • via Nuitee
K
Kurt • solo_traveller • ch
6
Pros:

Parking facilita close by

Cons:

Rather noisy room (#207)

2026-05-25 • via Nuitee
G
Guillermo L • solo_traveller • mx
10
2026-05-24 • via Nuitee
M
Meotti • solo_traveller • it
7
Pros:

Pulizia della stanza. Qualità del letto

Cons:

Le porte che sbattono in quanto non si può abbassare la maniglia.
La posizione con entrata fra due vetrine di mac donalds
La colazione del mattina solo con abbondanti dolci, nessuna cosa salata. Uova solo a richiesta. Nessuna scelta di succhi e spremute, nè latti vegetali.

2026-05-24 • via Nuitee
D
Deborah • solo_traveller • it
9
2026-05-23 • via Nuitee
A
andrea • couple • it
9
CORTESIA SIMPATIA PULIZIA
Pros:

MOLTO GRADEVOLE AMPIA SCELTA ( POCHI SALATI)

Cons:

NULLA

2026-05-20 • via Nuitee
E
Eddy • couple • nl
8
Genova mooie stad voor citytrip
Pros:

In hartje Genua op loopafstand van het Genova aquarium en stads centrum

Cons:

Pas op met wandelen
Je loopt per abuis snel de rosse buurt in die ook in stadscentrum ligt

2026-05-20 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-05-19 • via Nuitee
M
Mario • extended_group • it
7
2026-05-18 • via Nuitee
R
Radosveta • couple • bg
5
2026-05-18 • via Nuitee
P
patrizia • couple • it
8
Buono
Pros:

La posizione è la cortesia del personale

Cons:

Niente

2026-05-18 • via Nuitee
D
Dovanjyan • solo_traveller • am
9
2026-05-18 • via Nuitee
J
Johannes • couple • nl
7
Fijne locatie, met ruime schone kamers.
Pros:

De locatie is perfect, de moderne kamer was erg ruim en schoon. Er was naast een bed ook een bank en een bureautje. En ondanks dat het hotel aan een drukke weg ligt had je totaal geen last van het geluid.

Cons:

De kamer was ruim en schoon, maar wel wat mager qua faciliteiten. Geen tissues, showercap, föhn, hygienische zakjes, en de koffiecorner werd niet aangevuld (moest je steeds om vragen) Het ontbijt was goed, maar helaas stonden de yoghurt en de vleeswaren niet gekoeld.

2026-05-17 • via Nuitee
F
Fabio • family_with_children • it
9
2026-05-17 • via Nuitee
J
Josef • extended_group • at
7
Pros:

Die Lage

Cons:

Ideal für eine Städtereise

2026-05-17 • via Nuitee
L
Lara • couple • es
6
2026-05-16 • via Nuitee
M
Magdalena • couple • ro
7
2026-05-16 • via Nuitee
E
Elizabeth • family_with_children • gb
6
Ideal location, very clean and comfortable but make sure breakfast is included in the room price
Pros:

Ease of check in, ordering taxis, looking after our luggage after check out and great location.

Cons:

The breakfast was an extra 18 euros each which seemed excessive considering what was available at the buffet. I hadn't noticed this in the booking info as the first room I considered did include breakfast. The next day the suite came up and I assumed this was included. When we arrived we were told that because we had the suite no breakfast was included.
The suite had a metal circular staircase which we realised was moving as we went up and down the first day. Then we saw a screw was loose. To be fair it was repaired very quickly once we pointed it out but I was surprised that staff had not noticed this when they checked and cleaned the room.

2026-05-14 • via Nuitee