Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Location

Guest Reviews

9
Based on 2711 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
B
Brigitte • solo_traveller • de
9
Pros:

Die Lage direkt am Hafen und in der Altstadt. Das Hotel war sehr modern.

Cons:

Alles hat gepasst.

2026-08-29 • via Nuitee
K
Karin • couple • se
10
Great!
Pros:

I loved our room, the breakfast was amazing and the hotel itself was beautiful, felt like living in a castle! I loved it!

Cons:

The only downside was that the air conditioning only went down to 21 Celsius, in my opinion it was to hot and made it a little difficult to sleep.

2026-08-28 • via Nuitee
S
Sportimers • couple • fr
9
cocooning reposant dans cette ville active
Pros:

L’architecture l’espace de la chambre
L’emplacement la gentillesse et serviabilité du personnel
Un très bon petit déjeuner

2026-08-26 • via Nuitee
M
Mark • solo_traveller • it
10
Perfection redefined
Pros:

Everything, impossible to fault

2026-08-26 • via Nuitee
M
Marius Bogdan • solo_traveller • ro
8
Pros:

Albergo posizionato fronte l'acquario di Genova, camera grande e pulita...

Cons:

Al momento del check in mi e stato comunicato che ho colazione inclusa, secondo giorno alla mattina quando siamo recati nel ristorante x fare la colazione ci è stato detto che è hanno fatto un errore perciò x fare la colazione bisognava pagare 18€ a persona, ovviamente ho rifiutato (da prestare attenzione che non ci sia una strategia). Nonostante che siamo nel centro storico non vi cosnsiglio di fare passeggiate notturne sulle vie laterali

2026-08-26 • via Nuitee
M
Maria • family_with_children • it
10
Pros:

The cleanliness and the availability of the staff. The breakfast menu was delicious and very satisfactory

2026-08-26 • via Nuitee
F
FRANCIS1991 • couple • it
8
TUTTO MOLTO BENE
Pros:

posizione perfetta, staff gentile, stanza pulita e luminosa

Cons:

l'acqua della doccia, l'acqua calda non arrivava subito e non era caldissima

2026-08-24 • via Nuitee
T
Tendron • solo_traveller • fr
9
2026-08-24 • via Nuitee
C
Chiara • family_with_children • it
8
2026-08-24 • via Nuitee
O
odile • couple • fr
7
Pros:

Petit déjeuner varié et abondant sur toute la période proposée.
Le dîner au restaurant était bon, le personnel très attentif. La vue pleine mer était magnifique.

Cons:

L’espace SPA où un seul appareil fonctionnait.
Le cache sommier complètement froissé et aucun petit abreuvoir pour notre petit chien.

2026-08-23 • via Nuitee
F
Federica • family_with_children • it
10
2026-08-22 • via Nuitee
A
Antonino • family_with_children • it
10
Pros:

Ordine, disponibilità, ottimo servizio, colazione ottima

2026-08-22 • via Nuitee
K
Kework • couple • de
9
2026-08-20 • via Nuitee
S
Scardina • solo_traveller • fr
5
Cons:

Pas de clim dans la première chambre

2026-08-19 • via Nuitee
S
Serena • family_with_children • it
8
2026-08-19 • via Nuitee
V
verdonck • family_with_children • be
10
2026-08-19 • via Nuitee
P
Patrizia • family_with_children • ch
8
Pros:

Le petit déjeuner était super, il y avait un buffet à disposition et la possibilité de commander d'autres plats en plus. De plus, l'hôtel avait prévu, à notre demande, des aliments sans gluten.

2026-08-18 • via Nuitee
V
Villani • couple • it
10
2026-08-17 • via Nuitee
L
Lippiello • couple • it
10
Splendido soggiorno!
Pros:

Bellissima camera, grande e pulita in un palazzo storico

Cons:

Nulla da ridire

2026-08-16 • via Nuitee
A
Agnieszka • couple • gb
7
Comfortable and clean hotel but a little dated
Pros:

Spacious and clean room

Cons:

Limited choice of food for breakfast. No gluten free options

2026-08-16 • via Nuitee