Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Location

Guest Reviews

9
Based on 2711 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jekaterina • family_with_children • ee
8
Ожидания были выше, чем результат
Pros:

Очень вкусные завтраки

Cons:

Номера очень «потрепанные»

2026-09-19 • via Nuitee
S
Stephan • couple • ch
7
2026-09-19 • via Nuitee
A
Antonia • couple • it
9
Pros:

la competenza dello staff
i consigli per visitare meglio la zona
i suggerimenti per ristoranti tenendo molto presente le nostre richieste

2026-09-16 • via Nuitee
E
Elena • couple • ch
7
2026-09-15 • via Nuitee
C
Cornelia • solo_traveller • ch
8
2026-09-14 • via Nuitee
M
Maxwell • couple • gb
10
Pros:

It was in a great location, with agreement with local parking. Very clean and the staff were helpful.

2026-09-14 • via Nuitee
A
Achim • solo_traveller • de
10
2026-09-13 • via Nuitee
M
Maree • couple • au
10
We stayed in a palazzo
Pros:

We had a large room which was more than I expected but fabulous for our 6 nights. The bed was a true king size and the air con made the room comfortable after being out in the heat all day. The staff were friendly and responsive to our requests. Opposite the port with many restaurant options and was where the ferry left for the day trip to Portofino. Hotel is a quick walk to the main piazzas and shopping. The room was very soundproof as we were at the back and didn’t hear the noise from outside that we could hear when we went into the bathroom.

Cons:

The shower base was a bit slippery. We didn’t know to order breakfast from the menu on our first day as it’s all included. Coffee pods are 0.80cents each, we didn’t know.

2026-09-10 • via Nuitee
M
Matthias • couple • de
10
2026-09-08 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

Habitacion miy grande , con zona de estar .aparte
Baño muy espacioso
Limpiezs impecable
Buen desayuno con productos dulces y salados a la carta

Cons:

Nada a destacar

2026-09-06 • via Nuitee
C
Claudio • solo_traveller • it
9
Pros:

La posizione

2026-09-06 • via Nuitee
R
RENATO CABIATI • solo_traveller • it
9
2026-09-05 • via Nuitee
*
*Vito* • solo_traveller • it
9
Struttura perfetta per visitare l'acquario e il centro storico
Pros:

Stanza molto spaziosa, pulita e comoda. Posizione perfetta per visitare l'acquario e la città. Colazione eccezionale, con possibilità di ordinare ottimi piatti alla carta.

Cons:

Non erano disponibili gli asciugamani del bidet, abbiamo dovuto chiederli in più e ci sono stato forniti. Consigliamo di fornirli sempre nella dotazione minima, soprattutto per i clienti italiani. Al rientro abbiamo trovato i pigiami buttati sui comodini, è un' aspetto da migliorare, soprattutto per una struttura 4 stelle.

2026-09-05 • via Nuitee
J
Juan Jose • solo_traveller • es
6
Pros:

El trato recibido en recepción fue muy bueno. La habitacion es muy amplia y esta bastante bien.

Cons:

El aire acondicionado o estaba roto o es malisimo, he llegado hasta a sudar con 16⁰. Las puertas, cada vez que alguien abria o cerraba una pensaba que era la mia. Y la ubicacion, es horrenda, malisima. No es culpa como tal del hotel, pero es una pena que da hasta miedo salir a la calle. Mi último dia en Italia ha sido terrorífico, por, insisto, la calle, que no culpo al hotel.

2026-09-05 • via Nuitee
L
Lisa • family_with_children • de
8
2026-09-04 • via Nuitee
J
José Miguel • family_with_children • es
9
2026-09-01 • via Nuitee
L
Loretta • solo_traveller • es
8
Ville riche d’histoire.
Pros:

Le petit déjeuner.
Nous avons dîné à deux reprises et cela vaut la peine de découvrir d’autres saveurs.
Bravo au jeune chef.

Cons:

La situation bien que centrale surprend un peu.

2026-08-30 • via Nuitee
E
Elham • couple • it
9
2026-08-30 • via Nuitee
B
Brigitte • solo_traveller • de
9
Pros:

Die Lage direkt am Hafen und in der Altstadt. Das Hotel war sehr modern.

Cons:

Alles hat gepasst.

2026-08-29 • via Nuitee
K
Karin • couple • se
10
Great!
Pros:

I loved our room, the breakfast was amazing and the hotel itself was beautiful, felt like living in a castle! I loved it!

Cons:

The only downside was that the air conditioning only went down to 21 Celsius, in my opinion it was to hot and made it a little difficult to sleep.

2026-08-28 • via Nuitee