Polyxenia Suites

Hotels
9.6 (203 reviews)
Plateia Titou Petichaki 37 , Rethymno Town , gr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Friendly hosts
Cons:
Noise from street
Short bed linen

Categories

Cleanliness
8.56
Several mentions of cleanliness being satisfactory, but also hints at issues such as bed linen being too short.
Service
10
Many reviews highlight excellent service and a warm welcome from the hosts.
Location
10
Location repeatedly praised for being in the heart of the old town and convenient.
Room Quality
9.56
Rooms described as comfortable and tastefully decorated, with some minor issues with mattress quality.
Amenities
9.56
Amenities received positive mentions such as a well-equipped room with welcome treats.
Value for Money
9.56
Overall value perceived positively based on the quality of service and location.
Food and Beverage
9.56
Positive mentions of complimentary refreshments on arrival and local hospitality.
Overall Experience
10
Guests expressed a strong willingness to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:35

Property Description

Luxurious Accommodation
Polyxenia Suites, located in the heart of Rethymno Town, offers elegant accommodation with free WiFi and stunning city views. The air-conditioned units are equipped with modern amenities such as a coffee machine, a flat-screen TV, and a private bathroom with a shower. Guests can also enjoy a glass of wine or champagne in their rooms.

Convenient Location
Within walking distance from Rethymno Beach and Koumbes Beach, Polyxenia Suites is also close to popular attractions like the Archaeological Museum of Rethymno and the Municipal Garden. Explore the rich history and culture of the town with ease.

Family-Friendly
With spacious family rooms available, Polyxenia Suites is the perfect choice for a comfortable and memorable stay in Rethymno. Book now for an unforgettable experience at our aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 203 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
A
Arne couple de
8
2026-05-28 via Nuitee
J
jtallariti solo_traveller us
10
Pros:

Location amazing. View amazing. Every detail attended to. Beds comfy. Giannis was very helpful. The 2 bedrooms worked well.

Cons:

I would only suggest a microwave.

2026-05-24 via Nuitee
C
ChazBNE couple au
10
EXCEPTIONAL. We wish we had booked for more than two nights only.
Pros:

Polyxenia Suites is in the "beating heart" of Rethymno's historic Old Town, surrounded by a charming network of narrow streets, local boutique shops, traditional tavernas, and lively bars just steps from the front door of this amazing property, which our very gracious, helpful, and wonderful host Giannis grew up in. Polyxenia Suites is immaculately clean, and obviously well-maintained. Our bed was quite comfortable. Giannis took our bags to our room on the second floor, which was a great help, and most appreciated (despite being both fit and strong for my age - 67 - it's not as easy getting my wife's and my luggage up multiple flights of stairs as it was a couple years ago - thank you Giannis!). For what we paid (having booked months in advance) Polyxenia Suites delivered exceptional value for money. If my wife and I are fortunate to ever return to Rethymno we will absolutely 100% stay again at Polyxenia Suites...we can't say enough good things about our experience.

Cons:

There wasn't a single thing not to like.

2026-05-19 via Nuitee
M
Made solo_traveller ee
10
The best choice!
Pros:

The hospitality of the host, best location and superb apartment

2026-05-17 via Nuitee
D
debra solo_traveller au
9
Pros:

The location in the old town cannot be better, everything at your doorstep.

Cons:

If you have a car be aware that it has to be parked outside the old town and you'll need at least 10 minutes walk on cobbles with your luggage.

2026-05-14 via Nuitee
G
Grietje family_with_children be
9
Zalig verblijf in het mooie Rethymno!
Pros:

De locatie en ontvangst met cake!

Cons:

Eigenlijk was alles prima!

2026-04-20 via Nuitee
A
a6c1cdfbc79273c017527366977b41ab couple us
10
Pros:

What a great stay we had at Polyxenia Suites. We were lucky enough to stay on the top floor with absolutely incredible views of Rethymno’s Old Town. There were great restaurants nearby, and I can’t say enough about our Host Giannis. He brought us cake that his mother made and was very responsive to our inquiries. He’s an incredible soul who made us feel right at home. We highly recommend Polyxenia Suites and would definitely book again!

2026-04-18 via Nuitee
K
Keno couple be
9
2026-04-11 via Nuitee
G
Georgia extended_group gr
10
Pros:

Πρόκειται για ένα κατάλυμα άριστο σε όλα. Πολύ καθαρό, προσεγμένο, άνετο, με ωραία διακόσμηση και σε εξαιρετικό σημείο. Το σημαντικότερο, ωστόσο, και αυτό που κάνει την διαφορά, είναι η άριστη φιλοξενία από τον οικοδεσπότη κύριο Γιάννη. Ευγενέστατος, γεμάτος διάθεση και πρόθυμος να βοηθήσει, ενω πάντα απαντούσε άμεσα σε ό,τι χρειαζόμασταν. Στο δωμάτιο βρήκαμε να μας περιμένει σπιτική ρακί και σπιτικό κέικ, το οποίο έκανε ακόμα πιο ευχάριστη τη διαμονή μας, καθώς δείχνει πραγματικό ενδιαφέρον. Παρόλο που είχαμε ένα πρόβλημα προς το τέλος της διαμονής μας (το οποίο προκαλέσαμε εμείς), ο κύριος Γιάννης παρέμεινε πρόσχαρος και ευγενέστατος, δίνοντας περισσότερο σημασία στο αν περάσαμε εμείς καλά, κατά τη διαμονή μας. Μακάρι να μπορούσα να βάλω περισσότερα αστέρια, καθώς τα 10 φαίνονται λίγα συγκριτικά με την άριστη εμπειρία που είχαμε. Σας ευχαριστούμε για όλα και ανυπομονούμε να επιστρέψουμε στο κατάλυμα σας σε μελλοντικές εξορμήσεις .

2026-02-25 via Nuitee
V
VARVARA couple de
10
Highly recommended!
Pros:

The Cretan hospitality in its finest!

Cons:

Nothing to comment

2026-02-10 via Nuitee
S
Sari couple fi
10
We were with everything on our stay and we’ll definitely be back!
Pros:

The host Giannis is amazing, and the room spacy and beautiful. The view from the balcony is spectacular, and the location is just perfect.

Cons:

-

2026-02-09 via Nuitee
G
GEORGIOS solo_traveller gr
8
Cons:

Τα βράδια της Παρασκευής και του Σαββάτου ήταν έως τις 04.00 τα ξημερώματα χωρίς ύπνο απο την μουσική και τους περαστικούς που πραγματικά ήταν λες και φωναζαν μέσα στο δωμάτιο. Ως Μηχανολόγος μηχανικός ειλκρινά σας προτείνω να κανετε θερμοπρόσοψη, έχετε διπλά τζάμια στα παράθυρα αλλά ειλικρινά δεν αρκούν.

2026-01-20 via Nuitee
L
Lori family_with_children ca
9
2026-01-19 via Nuitee
A
Athanasia couple us
7
Lovely
Pros:

Location was amazing - downtown old city with a balcony and private - views were great.

Cons:

Lots of stairs no elevator - we were on the third floor, with the extra stairs we were on the 4th floor walk up over 64 steps. Not ideal if you have leg issues. It was difficult walking up and down a few times a day. If you have a baby its not ideal.

2026-01-19 via Nuitee
L
Lucie couple fr
9
Très bien !
Pros:

Giannis nous a très bien accueilli (avec le raki de son père et le gâteau de sa mère), mais aussi avec son sourire et sa bonne humeur. Giannis nous a bien conseillé sur plusieurs restaurants.
L’appartement était propre, bien agencé et idéalement situé.

Cons:

Pour quelqu’un qui recherche le calme absolu, l’appartement donne sur une rue vivante, ce qui peut être gênant. Mais cela ne nous a pas particulièrement dérangé pour dormir.

2026-01-19 via Nuitee
D
Dina family_with_children cy
10
Just perfect!
Pros:

Polyxenia Suits are located in the heart of the old town, everything you think of is nearby. You can step out and have a hot coffee with pastries or ice cream or gyros just underneath of the suits before exploring the neighborhood . We contacted Giannis in advance with request whether we can leave our luggage in the premises before checking-in. It just happen our flight landed earlier and taxi brought us to the suits 1.5 hours before agreed time. Simply dialled Giannis phone number and were let in. We checked-in early into sparlking suit and were offered pastries baked by Giannis mother. There were tea, coffee, water and even a bottle of rakia as a warm welcome from the host. Next day our room was cleaned and a fresh homebaked coconut cake was meeting us with its aroma :-). Giannis was very kind and offered us to stay after check out time as our flight was late in the evening. Huge thank you, Giannis! we hope to be back :-)

Cons:

Cannot think of any

2026-01-19 via Nuitee
A
Andrew couple gb
10
Room was clean with all the facilities we required
Pros:

Well situated for town centre

Cons:

Nothing all was good

2026-01-09 via Nuitee
V
vanesa family_with_children es
10
Pros:

La ubicacion y la habitacion era muy amplia

Cons:

Nada

2026-01-05 via Nuitee
M
Maya family_with_children bg
10
Pros:

Апартамента е много чист, перфектно местоположение в идеалния център на стария град, има тераса към малко площадче. Собственика Янис е много любезен и отзивчив. Имаше кафе и коледни сладки🧑‍🎄. Пак бихме се върнали на същото място защото покрива всичките ни изисквания. Здраве и късмет Янис!

Cons:

Нямам забележки

2025-12-30 via Nuitee
M
Maria solo_traveller es
10
Pros:

Muy bonita habitación, aunque haya estado por trabajo, me pareció ideal para parejas también. La ubicación muy buena y la limpieza súper.

Cons:

Está en el centro historico, en un sitio transitado y puede haber un poco de ruido de la calle por la noche.

2025-12-02 via Nuitee