Promenáda Romantic Hotel

Hotels
8.9 (205 reviews)
Tržiště 31 , Karlovy Vary , cz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Central location
Cons:
Overpriced parking
Spa area could improve

Categories

Cleanliness
8.92
Rooms were very clean and well-maintained, contributing positively to the experience.
Service
9.42
Staff were very friendly and accommodating, enhancing guest satisfaction.
Location
9.23
Perfectly located near central attractions, making it convenient for guests.
Room Quality
8.63
Rooms were comfortable, though some opinions mention softness of beds.
Amenities
8.73
Amenities were good; however, some guests mentioned wellness area improvements.
Value for Money
8.32
Some guests felt certain aspects were overpriced, affecting perceived value.
Food and Beverage
8.82
Food quality was generally praised, though some found it pricey.
Overall Experience
9.13
Overall very positive experiences were reported, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Luxurious Historical Setting
Step into a world of elegance and charm at Promenada, nestled in Karlovy Vary's spa area. Housed in beautifully renovated 16th and 17th-century buildings, our hotel offers a unique blend of history and luxury.

Wellness and Relaxation
Indulge in ultimate relaxation with complimentary access to the indoor pool and sauna. Treat yourself to a range of rejuvenating massages, herbal baths, and special relaxation packages. Unwind in style at Promenada.

Award-Winning Dining Experience
Savor exquisite culinary delights at our renowned restaurant, consistently ranked among the top 100 choices in Karlovy Vary. Rub shoulders with international celebrities during the International Film Festival. Book your stay now at Promenada for a truly unforgettable experience.

Important information:

Please note that children under 3 years can stay free of charge if sleeping in existing beds. Older children can stay in an extra bed available for a surcharge.

All rooms include 2 twin beds which can be connected and used as a double bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 6 years old stay for 750 Kč per person per night when using an available extra bed.
    People 7 years old and over stay for 1,360 Kč per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CZK 500 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 205 reviews
Cleanliness: 8.92
Service: 9.42
Location: 9.23
Room Quality: 8.63
Amenities: 8.73
Value for Money: 8.32
Food and Beverage: 8.82
Overall Experience: 9.13
T
Tilo Fichtner • solo_traveller • de
10
Alles super
Pros:

Perfekte Lage im Zentrum. Das Personal war sehr freundlich.

2026-06-30 • via Nuitee
E
Elke • couple • de
9
Wir kommen gerne wieder.
Pros:

Das Frühstück war ausreichend und gut. Die Lage vom Hotel ist sehr gut. Mitten im Zentrum.

2026-06-30 • via Nuitee
U
Ulrike • couple • de
10
2026-06-27 • via Nuitee
P
Pavel • couple • cz
9
2026-06-19 • via Nuitee
M
Marcel • couple • be
10
SUPER verblijf.
Pros:

Het prachtige hotel, luxueus ontbijt, perfecte ligging en een restaurant aan het hotel. Mooie ruime kamer in de stijl van het hotel, goed uitgeruste badkamer.

Cons:

Een flesje water op de kamer bij aankomst misschien. En een heel onvriendelijke mevrouw aan de balie bij het uitchecken. Rest van het personeel was heel vriendelijk en behulpzaam.

2026-06-16 • via Nuitee
L
Luboš • couple • cz
8
příjemný, malý hotel v centru lázeňské části KV, přímo u Vřídla
Pros:

skvělá lokalita
noční klid
snídaně
možnost ubytování před 14. hodinou

Cons:

trochu problematické parkování
na mě příliš luxusní restaurace

2026-06-16 • via Nuitee
C
Christer • solo_traveller • se
10
Pros:

Jag har bott ett tjugotal gånger på hotell Promenada genom åren, både för jobbet och privat. Bästa restaurangen jag besökt under 35 års resor i hela världen.

2026-06-14 • via Nuitee
P
Petr • solo_traveller • cz
10
2026-06-13 • via Nuitee
K
Kevin • couple • gb
10
2026-06-03 • via Nuitee
D
Doreen • family_with_children • de
9
Pros:

Suite war super.
Lage super
Frühstück super
Beim Frühstück war ein kleines junges Mädchen, Sie war sehr freundlich, die anderen haben gerade so guten Morgen rausbekommen.
Der nette Mann der unserer Auto gebracht hat war sehr freundlich.

Cons:

Die ältere Dame an der Rezeption bei unserer Ankunft war unfreundlich, es kam kein Hallo oder schön das sie da sind. Sie hat mich gleich streng angesprochen wie wir hier in die Straße rein fahren könnten, da ja da Poller sind. Das kann man auch freundlicher sagen. Die andrer Dame mit den blonden Haaren und schwarzer Brille war nett!
Das ist so ein schönes Hotel aber die Damen an der Rezeption passen nicht dazu.

2026-06-03 • via Nuitee
Y
YITING • extended_group • us
10
Pros:

All of the staff provided outstanding service. They were friendly, professional, and always went above and beyond to help guests with any needs. The breakfast was delicious, and the rooms were exceptionally clean and comfortable.

A special thanks to the owner, who was incredibly kind and thoughtful. When we were running late and unable to get a taxi to the bus station in time, he immediately offered to drive all of us there himself, ensuring that we caught our bus. His generosity and genuine care made a lasting impression on us.

We had a wonderful stay and highly recommend this property to anyone visiting the area. We would be happy to stay here again in the future.

2026-06-03 • via Nuitee
T
Theresia • extended_group • de
10
Super Zentral, Freundlichkeit , 100% Weiterempfehlung
Pros:

Zentrale Lage, gutes Frühstück, parken vor Ort,Sauberkeit der Zimmer

Cons:

Nichts zu bemängeln

2026-05-31 • via Nuitee
F
Friedrich • couple • de
10
Phantastische Lage, großartiges Personal!
Pros:

- Wir hatten stets freundlichen Kontakt zu allen Zeiten, wirklich tolles Personal!
- Die Motorräder standen sicher in der Garage
- Die Lage ist perfekt, direkt an der Fußgängerzone
- Gutes Frühstück (was allerdings sehr zeitig abgeräumt wird...)
- Das Zimmer war geräumig und sehr bequem
- Großer und gut gelegener Balkon (Zimmer 404), ein dickes Plus!
- Hübsches kleines Schwimmbad

Cons:

- Garage kostet für Booking-Bucher je Nacht € 20, bei direkter Buchung über die Website des Hotels fällt dieser Betrag (wohl) nicht an, war für uns okay, weil wir das Buchen über Booking schätzen, muss man aber wissen

2026-05-31 • via Nuitee
S
Sindy • solo_traveller • ch
9
Pros:

Extrem freundliches Personal. Immer mit Rat und Tat zur Stelle. Parkservice. Super zentrale Lage, sehr ordentliches Zimmer.

2026-05-30 • via Nuitee
D
Dusan Nezval • solo_traveller • cz
10
2026-05-29 • via Nuitee
K
Karl Heinz • couple • de
9
Es war wunderbar und eine Wiederholung ist bereits geplant.
Pros:

Die Lage des Hotels, die Straßen und Plätze

Cons:

Wir hätten uns mehr deutschsprachige Erläuterungen an historischen Stätten gewünscht.

2026-05-24 • via Nuitee
P
Petra • solo_traveller • cz
9
2026-05-24 • via Nuitee
M
Martin • couple • cz
10
Vynikající hotelové služby
Pros:

Místo naprosto výborné v centru. Všude kousek k procházkám po městě. Ochota personálu, vstřícnost a dokonalost. Velice rádi se vracíme do tohoto hotelu.

Cons:

Nevím asi nic, tady je vše jak má být :-)

2026-05-21 • via Nuitee
I
Ingrid • couple • de
8
Sehr gut für eine Nacht
Pros:

Tolle Lage

Cons:

Wir kamen mit dem Auto nicht hin.

2026-05-21 • via Nuitee
T
Ton • solo_traveller • nl
9
Pros:

De locatie, direct in het centrum. 😊

Cons:

Niets, het is echt een aanrader voor mensen die van shoppen en cultuur houden.

2026-05-19 • via Nuitee