Kobe Luminous Hotel Sannomiya

Hotels
8.2 (5289 reviews)
Chuo-ku Edomachi 92 , Kobe , JP
+81 78-331-7701

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Clean facilities
Cons:
Breakfast quality
Some cleanliness issues

Categories

Cleanliness
8.03
Multiple reviews noted good cleanliness, but some issues with amenities were highlighted.
Service
8.5
General sentiment was positive regarding the staff, with mentions of helpfulness.
Location
9.04
Reviews highlighted the excellent location near shopping and transport.
Room Quality
7.99
Rooms were mostly described as nice and spacious, with some minor complaints.
Amenities
8.02
Amenities had positive remarks, but specific requests (like more bathroom supplies) were not fulfilled.
Value for Money
8.48
General value perception was positive in comparison to location and facilities.
Food and Beverage
7.03
Breakfast was criticized heavily, which lowered the overall rating significantly.
Overall Experience
8.5
Most reviews expressed a good overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Convenient Location:
Located in the heart of Chuo Ward, Kobe Luminous Hotel Sannnomiya offers easy access to popular attractions like Mt. Rokko, Mount Maya, and Kobe Port Tower.

Modern Amenities:
Enjoy comfortable stays in our air-conditioned rooms equipped with free WiFi, a kettle, and a flat-screen TV with satellite channels.

Exceptional Service:
Our dedicated staff is available 24/7 at the front desk to assist you with any information you may need during your stay.

Ready to experience the perfect blend of convenience, comfort, and exceptional service? Book your stay at Kobe Luminous Hotel Sannnomiya now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 5289 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
N
NAOTO • solo_traveller • jp
7
2026-10-17 • via Nuitee
Y
YUKIO • solo_traveller • jp
7
2026-10-16 • via Nuitee
Y
Yoshio • solo_traveller • jp
7
Pros:

お部屋はキレイでした

Cons:

禁煙室だったなですが、フロアに喫煙所があってタバコくさかった

2026-10-16 • via Nuitee
니얼굴내얼굴 • extended_group • kr
8
2026-10-16 • via Nuitee
F
fumiaki • couple • jp
7
こんなもの！
Pros:

繁華街が近く、観光施設もちかくでよかった。

Cons:

朝食がイマイチ！

2026-10-16 • via Nuitee
K
KENGO • solo_traveller • jp
8
2026-10-15 • via Nuitee
M
Myung hee • solo_traveller • us
2
방에서 화장시류냄새가 나는 호텔
Cons:

물도 수건도 1개 이상 가져 가지 말라고합니다. 커피도 돈내고 사먹구요.
직원중에 정말 불친절한 분 계셔서 돈주고 맛없는 커피 마신게 후회되요.
공사중이여서 찾기도 어렵고 .. 방에서 냄새가 나서 바꾸는것도 힘들었네요

2026-10-15 • via Nuitee
M
miyako • couple • jp
8
2026-10-14 • via Nuitee
H
Himeju • couple • jp
7
良かった
Pros:

安かったのに綺麗

Cons:

駐車場スタッフの態度

アメニティが少ない

2026-10-13 • via Nuitee
夢茶弾 • solo_traveller • jp
7
スタッフによるのかも
Pros:

新しくきれいだった。

Cons:

カウンターでの対応が、丁寧ではなかった。

2026-10-13 • via Nuitee
A
amanogawa • couple • jp
8
2026-10-12 • via Nuitee
P
Patrick • solo_traveller • jp
7
Pros:

Location and value

2026-10-12 • via Nuitee
A
Antonio • couple • jp
8
Tormentato
Pros:

Mi e' piaciuto tutto tranne la colazione deludente.

Cons:

La colazione. Adatta solo a giapponesi e americani. Colazione non adatta per popoli latini che la mattina mangiano solo dolce e bevono un caffe'. Dolci inesistenti. Negli altri alberghi dove ho soggiornato c'erano croissant ed altri tipi di dolci. Ho dovuto comprare due croissant al vicino seven eleven e metterci dentro una marmellata alle fragole presente al buffet dell'albergo ma di bassa qualita' e con nessun sapore. Ho bevuto il caffe' latte della macchina del caffe' ma non aveva sapore ed era di bassa qualita'. Una considerazione molto personale: se la mattina a colazione si servono salsicce e uova fritte, bevande come il caffe' o il caffe' latte non si addicono al cibo. Sarebbe meglio servire anche vino, birra e sake. Colazione deludente per i miei gusti.

2026-10-12 • via Nuitee
H
hideaki • solo_traveller • jp
7
Pros:

部屋の掃除がしっかり出来ていました。

Cons:

部屋から外の景色が全く観られなかったのが残念でなりません。もっと、上の部屋なら良かったのデスが。

2026-10-11 • via Nuitee
俊一 • solo_traveller • jp
8
2026-10-10 • via Nuitee
香川 • solo_traveller • jp
8
寛ぎのひとときを実感
Pros:

·清潔で静かな雰囲気が心地よかった
·バイキング形式の朝食でしたが、想像していた以上に種類が豊富で満足しました。また、コーヒーも美味しくお代わりしました。

Cons:

しいていえば、受付時の対応において、早口だったので十分に理解できなかった部分がありました。エレベーターでのカードキーの扱いで多少戸惑いました。

2026-10-10 • via Nuitee
T
takashi • couple • jp
8
2026-10-09 • via Nuitee
S
SUNWOOK • solo_traveller • kr
8
프런트의 대응불만
Pros:

깨끗하고 비교적 넓은 방이 좋았어요

Cons:

프런트 직원중 한 남자직원의 일처리가 매우 불만족스러웠어요. 체크인에 시간이 10분이상 소요되고, 숙박조건을 틀리고 다음날 투숙자가 재확인 요청을 하니 그제서야 확인해서 추가요금 지불요청을 하는등 첨 당하는 상황에 황당했어요.

이 호텔에 수차례 투숙했는데 그때마다 그 직원의 대응에 짜증이나요. 그 직원은 꼭! 피하시길 권해요.

2026-10-09 • via Nuitee
H
hideaki • couple • jp
9
2026-10-08 • via Nuitee
B
Blackwing • solo_traveller • jp
8
Pros:

Cleanliness of the facilities.

Cons:

None

2026-10-07 • via Nuitee