Post-Booking Communication: After booking, our dispatch team will immediately reach out via WhatsApp to confirm your details and offer 24/7 live chat support leading up to your transfer.
For Airport Arrivals: Your chauffeur will actively track your flight and wait for up to 75 minutes after landing. They will greet you inside the arrivals terminal holding a custom sign bearing your name, handle your luggage, and escort you to your vehicle.
For Hotel Departures: Your chauffeur will arrive at your specified Cairo or Giza location at the chosen time and wait outside the reception area for up to 15 minutes, ensuring a smooth and timely departure to the airport.
Arrival Transfers: We track your flight in real-time. Your driver will wait inside the terminal holding a personalized sign for up to 75 minutes after your flight lands.
Departure Transfers: Your driver will arrive at your hotel or specified address at your chosen time and wait outside reception for up to 15 minutes.
24/7 Contact: For immediate assistance, our dispatch team is available via WhatsApp at +20 10 10735762.
We drop off at all the hotels in Cairo and Giza.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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