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Travel the smart way between Sydney Airport and your hotel or cruise terminal with our affordable door-to-door shared shuttle service. Operating 7 days a week, we provide convenient transfers from Sydney International and Domestic Airports to Sydney CBD hotels and the Overseas Passenger Terminal at Circular Quay.
Avoid expensive taxi fares and the hassle of crowded trains with heavy luggage. Instead, share the cost with other passengers travelling to the same area and enjoy one of Sydney's most cost-effective airport transfer options.
Our service includes flight monitoring, so if your flight is delayed, we'll adjust your pickup accordingly. Friendly drivers provide a meet-and-greet service, assist with your luggage, and transport you in comfortable, air-conditioned vehicles.
Reliable, affordable, and stress-free, our airport shuttle is the perfect choice for travellers looking for excellent value and convenience from arrival to destination.
What's Included
Meeting and pickup
Arrival & Pickup Information
To ensure a smooth airport transfer, please read the following information carefully before your arrival.
Before You Arrive
* Please keep your mobile phone switched on after landing so we can contact you if needed.
* You will receive an SMS or WhatsApp message from our team upon arrival.
* We actively monitor your flight and adjust pickup times accordingly.
### Meeting Your Driver
Your driver will be easily identifiable and will be displaying a **"Go Sydney Shuttle"** sign.
As this is a **shared shuttle service**, there may be a short wait while:
* Other passengers arrive and clear customs, or
* The shuttle completes nearby pickups.
We appreciate your patience and understanding.
Flight Delays & Changes
If your flight is delayed, cancelled, rescheduled, or if you encounter any unexpected delays, please contact us as soon as possible. This allows us to make the necessary arrangements and avoid disruptions to your transfer.
Waiting Time
We provide **60 minutes of complimentary waiting time** from your flight's arrival time. This is generally sufficient for immigration, customs, and baggage collection.
If you anticipate taking longer than 60 minutes, please contact us promptly.
Luggage Allowance
Your standard luggage allowance includes:
* 1 checked suitcase
* 1 carry-on item
Additional luggage may incur a surcharge and must be advised prior to travel.
Need Assistance?
If you have trouble locating your driver, please contact us immediately:
**Phone / SMS / WhatsApp:** +61 434 844 020
Free airport WiFi is available throughout the terminals, making it easy to contact us via WhatsApp.
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Pickup Locations
International Terminal (T1)
After collecting your luggage and clearing customs, proceed to the **Meeting Point** located inside the Arrivals Hall between **A and B**.
Domestic Terminals (T2 & T3)
After collecting your luggage, please wait near the **baggage carousel** where your bags are being delivered. Your driver will meet you there.
We look forward to welcoming you and providing a comfortable transfer experience.
City Hotels, Sydney Central Airbnb or Cruise Ship Terminal (Overseas Passenger Terminal)
What to expect
1. Make Your Booking
Book your airport shuttle online by providing your flight details, destination, passenger information, and contact number.
Once your booking is confirmed, you will receive a confirmation email containing your transfer details and instructions.
2. We Monitor Your Flight
Our operations team tracks your flight in real time. If your flight arrives early or is delayed, we automatically adjust your pickup schedule to match your actual arrival time.
3. Arrive at Sydney Airport
After your flight lands, proceed through immigration (for international arrivals), collect your luggage, and clear customs if required.
Please keep your mobile phone switched on, as we may need to contact you regarding your transfer.
4. Receive Arrival Instructions
Upon arrival, you will receive an SMS or WhatsApp message with your pickup information and any additional instructions from our team.
5. Meet Your Driver
Your driver will be waiting at the designated pickup location and will be displaying a **"Go Sydney Shuttle"** sign.
International Terminal (T1)
Proceed to the Meeting Point located inside the Arrivals Hall between A and B.
Domestic Terminals (T2 & T3)
Wait near the baggage carousel where your luggage is being delivered.
If you cannot locate your driver, simply contact our support team using the emergency number provided in your booking confirmation.
6. Board the Shuttle
Your driver will assist you with your luggage before you board one of our comfortable, air-conditioned shuttle vehicles.
As this is a shared shuttle service, there may be a short wait while other passengers are collected.
7. Enjoy Your Transfer
Sit back and relax while we transport you safely to your destination. Our drivers are experienced, professional, and familiar with Sydney's roads and traffic conditions.
8. Arrival at Your Destination
We provide a convenient door-to-door service, dropping you directly at:
* Your Sydney city hotel or accommodation
* The Overseas Passenger Terminal
* Other selected destinations included in your booking
9. End of Service
Once you have arrived at your destination and collected your belongings, your transfer is complete.
Thank you for choosing Go Sydney Shuttle. We look forward to welcoming you and making your journey as smooth and comfortable as possible.
Additional info
- Infants are required to sit on an adult’s lap
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Collapsible wheelchairs with removable wheels can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Additional info
- Infants are required to sit on an adult’s lap
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Collapsible wheelchairs with removable wheels can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Each traveller is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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