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- English
- Spanish
Discover why Xel-Há is one of the Riviera Maya's most iconic all-inclusive eco-parks. Unlike traditional water parks, Xel-Há combines unlimited snorkeling in a breathtaking natural inlet with rivers, cenotes, jungle trails, and exciting attractions—all surrounded by the stunning beauty of the Mexican Caribbean.
Swim alongside colorful tropical fish, rays, and other marine life, float down a natural river, take in spectacular 360° views from the Scenic Lighthouse, and enjoy unlimited food and beverages throughout your visit. Every activity is included, allowing you to explore at your own pace without worrying about extra costs.
Whether you're looking for adventure, relaxation, or an unforgettable day immersed in nature, Xel-Há offers a one-of-a-kind experience where the wonders of the Riviera Maya come together in a single destination.
What's Included
Meeting and pickup
Itinerary
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1Xel-Ha Park by Xcaret
Escape to Xel-Há, the Riviera Maya's all-inclusive natural water park, where adventure and relaxation come together in one spectacular destination. Snorkel in a stunning natural inlet filled with colorful tropical fish, rays, and sea turtles, all surrounded by the beauty of the Mexican Caribbean. Your admission includes unlimited access to the park's top attractions. Float down a scenic river on an inflatable tube, climb the Scenic Lighthouse for panoramic views before sliding into refreshing waters, leap from the Cliff of Courage, soar across the water on zip-lines, or swing into natural cenotes. Younger guests can also enjoy the Children's World, a dedicated area with splash zones and playgrounds. Unlimited buffet meals, snacks, and beverages are included throughout the day, so you can simply relax and enjoy every moment. Whether you're seeking adventure, nature, or quality time with family and friends, Xel-Há delivers an unforgettable all-inclusive experience
Admission ticket included
Additional info
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
Additional info
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- Xel-Há Park is open every day from approximately 8:30 a.m. to 6:00 p.m. (Quintana Roo local time, which may vary according to the seasons).
- **Important Information – Please Read Before Booking** To issue your **official boarding pass** and complete the required verification process, the **lead traveler (the person who made the booking and whose name appears on the reservation)** must provide a **clear photo of a valid government-issued photo ID or driver's license** immediately after the reservation is confirmed. This requirement is **mandatory for all reservations without exception**. The verification process helps protect cardholders from unauthorized transactions and prevents fraudulent purchases. **Please note:** the **green Viator ticket/voucher is only your proof of purchase. It is **not** your official boarding pass and cannot be used for park admission. Your official boarding pass will be issued only after the required ID has been received and successfully verified. On the day of your visit, the lead traveler must present the **same original ID** at the Xcaret Box Office, where the reservation will be validated before admission. **Reservations cannot be completed and official boarding passes cannot be issued until the required ID has been received and verified.** To avoid delays, please send your ID as soon as possible after booking.
- Bring comfortable beachwear, a swimsuit, and a change of clothes. Wear a hat or cap and sunglasses. Your sunscreens, insect repellents, and tanning lotions should only contain titanium dioxide and zinc oxide. Bring cash or a card to purchase optional activities, photos, or souvenirs.
- Yes, Xel-Há has activities for all ages and areas designed for children, such as Children's World, which includes a wading pool, slides, a climbing frame, ropes, a seesaw, a crocodile tunnel, hanging games, and photo areas. There is also a nearby hammock area for relaxing.
- Snorkeling in Xel-Há makes it possible to observe various marine species of the Mexican Caribbean, such as parrotfish, angelfish, sergeant majors, rays and queen conch, among others that inhabit the cove.
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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