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Offered languages
- English
- Spanish
Experience two unforgettable days exploring the water, nature, and adventure of the Riviera Maya at Xel-Há and Xenotes. At Xel-Há, enjoy a spectacular natural inlet where you can snorkel, swim, explore, or simply relax while enjoying an all-inclusive experience with food and beverages. At Xenotes, discover four unique cenotes surrounded by lush jungle and enjoy exciting activities such as kayaking, zip lines, rappelling, and swimming. You’ll also enjoy a picnic during the Xenotes experience. With two different parks, diverse aquatic activities, beautiful natural settings, and the flexibility to choose which experience you enjoy first, this is a complete two-day escape into the natural beauty of the Riviera Maya.
What's Included
Lunch
Meeting and pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:
Cancún Meeting Point: Marina Puerto Cancún (mall)
Puerto Morelos Meeting Point: Hacienda Morelos
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)
Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Aloft Tulum.
The pickup time is set according to your location and start at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
Itinerary
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1Xel-Ha Park by Xcaret
Discover Xel-Há, a spectacular natural water park where jungle, freshwater rivers, and the Caribbean Sea come together. Spend the day enjoying a variety of aquatic activities in a beautiful natural setting. Swim and snorkel in the crystal-clear inlet, explore calm waters, float along the river, or simply relax surrounded by lush tropical vegetation. Enjoy the park’s all-inclusive experience with unlimited food and beverages throughout your visit, giving you plenty of time to relax, explore, and make the most of this natural paradise. Whether you’re looking for adventure, relaxation, or a fun day in the water, Xel-Há offers an unforgettable Riviera Maya experience for everyone.
12 hours • Admission ticket included -
2Quintana Roo Puerto Morelos - Leona Vicario
Discover four spectacular cenotes surrounded by the lush jungle of the Riviera Maya, each offering a unique natural setting and aquatic experience. Explore crystal-clear waters, admire impressive limestone formations, and connect with the beauty of these ancient natural wonders. Enjoy a variety of activities throughout the experience, including kayaking through peaceful waters and exciting zip-line rides surrounded by tropical vegetation. Swim, explore, and experience the different landscapes of the cenotes while enjoying an unforgettable day filled with nature, adventure, and refreshing water activities.
11 hours • Admission ticket included
Xel-Ha Parl All Inclusive
Xenotes Discover 4 Amazing Cenotes
Additional info
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Wear comfortable clothes, shoes and sunglasses, bring your swimsuit, towels and extra clothes.
- Use biodegradable sunscreen and insect repellent.
Additional info
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Wear comfortable clothes, shoes and sunglasses, bring your swimsuit, towels and extra clothes.
- Use biodegradable sunscreen and insect repellent.
- For ziplines minimum height of 1.40 m and a minimum weight of 40 kg
- There may be changes without prior notice in the logistics or operation of the tour.
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- Wear a swimsuit, water shoes and comfortable clothing. Additionally, bring an extra change of clothes and a towel.
- Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
- The use of the life jacket is mandatory during all water activities.
- Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.
- Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.
- It is not possible to make a date change the same day of your visit.
- There might be changes without prior notice to the tour’s logistics or operation.
- Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.
- Children over 6 years old can access to the park
- Entry is not allowed for children 5 and under.
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant. The average water temperature of the cenotes is 75 to 78° F throughout the year.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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