Your transfer is coordinated by a Porto-based local operator rather than an anonymous booking platform.
For airport arrivals, we monitor your flight, adjust the meeting time and welcome you inside the Arrivals Hall with a personalized name sign. Up to 60 minutes of complimentary airport waiting time is included.
Our recent-model Mercedes vehicles are professionally presented and equipped with air conditioning, bottled water, onboard Wi-Fi and charging facilities, subject to availability and network coverage.
You receive luggage assistance, clear pricing and direct transportation with no shared rides. If the confirmed vehicle becomes unavailable for a technical or operational reason, an equivalent or higher-category vehicle may be provided without reducing the confirmed capacity.
For Porto Airport pickups, your chauffeur will monitor your flight and meet you in the Arrivals Hall with a sign showing the lead passenger’s name.
Turn left after entering Arrivals and wait near the meeting-point sign by Starbucks Coffee.
Please message us after border control and when collecting your luggage. Airport pickups include up to 60 minutes of complimentary waiting time.
For hotel or address pickups, your chauffeur will meet you at the lobby, main entrance or confirmed address. Please be ready on time. A 15-minute waiting period is included.
Please provide your flight number, mobile number, passenger count and luggage details when booking.
For assistance, contact us through Viator, Tripadvisor or WhatsApp: +351 916 730 610.
This is a direct point-to-point transfer with one final drop-off, rather than an activity requiring a separate drop-off period.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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