Start your trip with a private transfer tailored to your group. Our airport team welcomes arriving travelers with a name sign, helps them find their assigned vehicle, and takes them directly to the destination selected in their booking. We monitor arriving flights and offer vehicles suited to couples, families, and larger groups. For round-trip bookings, we send the return pickup time one day before departure.
For airport arrivals, collect your luggage and proceed through customs to the exit hall. Walk past the tour operator counters and look for our representative holding a sign with the lead traveler's name or the HQT logo. For hotel pickups, please wait in the main lobby at your confirmed pickup time. If you cannot find our team, contact us through your Viator booking before leaving the pickup area.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
Your guide to the flawless travel experience