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Are you traveling to Playa del Carmen and need transportation from the airport, Cancún or Costa Mujeres? Enjoy a private, safe, and comfortable service.
Available services
Airport → Playa del Carmen/Playa Ferry / Maroma / Puerto Aventuras
Hotel in Cancun $\rightarrow$ Playa del Carmen
Costa Mujeres → Playa del CarmenFerry/ Puerto Aventuras
Information
All our transfers are 100% private
Our staff will be waiting for you at the terminal with a welcome banner.
All trucks have GPS for precise navigation.
The rate is per vehicle, not per person.
If your hotel or Airbnb does not appear on the list, you can provide the name when booking and we will take you without inconvenience.
In case of booking the wrong destination, it will be necessary to pay the difference or make a new reservation with the correct product.
For transfers and departures, a maximum waiting time of 10 minutes is allowed.
What's Included
Meeting and pickup
Before your arrival
Personalized reception: Our staff will greet you at the corresponding terminal with a sign with your name. If you prefer a group name to appear, let us know in advance.
Communication: We recommend having an active connection (WhatsApp or mobile network) to facilitate contact.
✈️ Arrivals
The service is designed for groups arriving on the same flight.
If your group arrives on a maximum of 2 different flights, send us all the flight numbers in advance to organize the itinerary and meeting point at no additional cost.
Important: If we do not receive this information on time, or if the shared flight number is incorrect, the service will be charged as new and must be paid in cash to the operator (subject to availability).
Notify us of any flight changes to avoid setbacks and extra costs.
Security and comfort
Your peace of mind is our priority: we seek for your experience to be comfortable and worry-free.
Private service ideal for women, solo travelers, and those traveling with pets.
All our vans have GPS, guaranteeing safety and precise navigation.
Additional stops
If you want to stop at a supermarket or another place, let us know in advance.
We include a free stop of up to 15 minutes, provided it is booked in advance and is subject to availability.
Pricing policy
The price is per pickup truck, not per person.
In case of different departure times, it will be necessary to reserve an additional van for each time slot.
Make sure to select the correct destination and product when booking. If the reservation does not match, the difference will be charged or it will not be accepted.
⏰ Departures and transfers
The pickup time will be agreed upon with you after making the reservation.
A maximum waiting time of 10 minutes is allowed. After this time, the service will be considered a "No Show."
Changes to the reservation (times, destinations, or service details) must be requested at least 12 hours in advance.
What to expect
Personalized reception: Our friendly staff will greet you at the terminal with a welcome banner, ensuring a clear and reliable meeting point.
Safety on the road: All our vans have GPS, guaranteeing precise and safe navigation.
Price per vehicle: The rate is per truck, not per person. The more passengers travel, the more convenient the individual cost becomes.
Direct transfer: We do not make stops at other hotels; your trip will be direct to your preferred destination.
Correct destination selection: When booking, make sure to choose the right destination. If the selected service does not match, it will be necessary to cover the corresponding difference.
⏰ Time tolerance: For transfers and departures, a maximum waiting time of 10 minutes is allowed. After this time, the service is considered a "No Show."
Commitment to your experience
We are dedicated to providing you with a comfortable, safe, and punctual service. If you need additional transfers or have any questions, our team will be happy to help you.
✨ Book now and enjoy a private, safe, and comfortable transfer.
Hotel transfers ↔ ferry
For transfers to the ferry, we will agree on the pickup time with you at the time of booking, ensuring punctuality and perfect coordination.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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