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Offered languages
- English
Experience one of New Zealand’s most unique geothermal attractions at Hell’s Gate, Rotorua’s premier geothermal reserve and mud spa. What makes this experience truly special is the opportunity to explore an active geothermal landscape shaped by volcanic forces while enjoying traditional wellness treatments inspired by Māori culture. Wander through steaming cliffs, bubbling mud pools, hot springs, and dramatic geothermal features found nowhere else in New Zealand. After exploring the reserve, unwind in the famous geothermal mud baths, known for their mineral-rich properties, before soaking in soothing sulfur spa pools surrounded by natural scenery. Learn about the cultural significance of the area and its long history of healing and relaxation. Combining geothermal wonders, cultural heritage, and rejuvenating spa experiences, Hell’s Gate offers an unforgettable blend of adventure and wellness that makes it a must-visit destination in Rotorua.
What's Included
Meeting and pickup
We will meet up at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand. You can choose to depart at the following times: 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30. Make sure you take part at the time you selected at booking.
What to expect
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months
- It is important that children (as well as adults) drink water while bathing in orderto keep hydrated
- If you are having a spa or mud bath experience, you can either bring your ownbathing attire and towels or hire them at Hell’s Gate for $5.00 per item, subject to availability
- All infants 0 - 4 must wear bathing suits or disposable nappies whilst bathing
- What to bring: Change of clothes, Sunglasses, Towel and Swimwear
- Operating hours and days may vary. Please see the https://www.hellsgate.co.nz/contact for the latest information and to check the last entrance times
- Address 351 State Highway 30, Tikitere, Rotorua
- Please refer to the https://www.google.com/maps/place/351+State+Highway+30,+Tikitere,+Rotorua+3074%E6%96%B0%E8%A5%BF%E5%85%B0/@-38.0651633,176.3580556,17z/data=!3m1!4b1!4m5!3m4!1s0x6d6e84eb7e1861bf:0xb0ab4d0cf9c837ac!8m2!3d-38.0651675!4d176.3602443 for assistance
- How to get there: Complimentary shuttle bus from Rotorua area
- From October 2026 through March 2027 (Easter), operating hours will be extended until 21:00, accompanied by an expansion of the complimentary shuttle service
- Complimentary guided-tours run daily at 10:30am and 2:30pm (1 October 2023 – 30 April 2024), subject to availability. Alternatively, a self-guided map is provided on arrival
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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