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Offered languages
- English
- Spanish
Enjoy a seamless and stress-free transfer experience without the need to arrange taxis or navigate on your own. Your professional team ensures a smooth journey between the airport and your hotel in comfortable, air-conditioned vehicles, with experienced drivers who know the most efficient routes.
Sit back, relax, and make the most of your vacation while we take care of the logistics—saving you time, effort, and unnecessary hassle.
-Flexible and convenient pickup times and locations
-Private, hassle-free one-way or roundtrip transportation
-Modern, air-conditioned vehicles for maximum comfort
-Competitive pricing across all service areas
What's Included
Meeting and pickup
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.
Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:
- Terminal 2 (Domestic arrivals) at Welcome Bar
- Terminal 2 (International arrivals) at Welcome Bar
- Terminal 3 at Margaritaville Bar
- Terminal 4 at Welcome Bar
**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.
Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
What to expect
Your private transfers offer excellent value compared to taxis and shared services, with flexible options to fit your travel plans. Simply choose the service that best suits your needs and enjoy instant confirmation for total peace of mind.
We offer the following options:
-Arrival transfer (airport to hotel)
-Departure transfer (hotel to airport)
-Roundtrip transfer
Upon arrival, a professional staff will be waiting for you at the airport with a personalized sign, making your pickup easy and stress-free. For departures, your driver will meet you directly at your hotel lobby at the scheduled time, ensuring a timely and comfortable ride to the airport.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- This a private transfer, only you and your party will travel together.
- Partial cancellations/refunds are not available for roundtrip transportation services.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- This a private transfer, only you and your party will travel together.
- Partial cancellations/refunds are not available for roundtrip transportation services.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- Transfer services are not exchangable for any other services/routes.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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