St Pancras Int. & King’s Cross to or from Central London Transfer

Important: We kindly encourage all passengers to read the full description to ensure they are fully informed about the service.

This is a private, one-way transfer between St Pancras International or King's Cross Station and your hotel, accommodation or private address in Central London. The vehicle is reserved exclusively for you and your group, with no additional passenger collections along the way.

For station collections, your driver will meet you at the designated pick-up and drop-off area on Pancras Road, assist with your luggage and drive you directly to your destination. We monitor train arrivals when the correct train number and departure station are provided. If your train is delayed, we will adjust the pick-up time accordingly, subject to driver availability.

The service includes 15 minutes of complimentary waiting time. For monitored train delays of up to 60 minutes, this waiting period begins from the train's actual arrival time. For delays exceeding 60 minutes, continued driver availability cannot be guaranteed, but we will make every reasonable effort to rearrange the collection or provide an alternative driver.

Service Coverage

This service is valid one-way between St Pancras International or King's Cross Station and Central London. Our standard pick-up and drop-off service covers Central London only. Locations in North-East, East and South-East London fall outside this area and may be subject to an additional fee. If you are unsure whether your address is covered, please contact us before booking for confirmation and pricing.

Luggage Allowance

Our fleet is designed to accommodate both passengers and their luggage comfortably. Allowances per vehicle type are:

Saloon: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons.
MPV: Up to 4 passengers, 4 large/medium suitcases + 4 carry-ons.
Large MPV: Up to 6 passengers, 6 large/medium suitcases + 6 carry-ons.
Business MPV: Up to 6 passengers, 6 large/medium suitcases + 6 carry-ons.
Executive: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons.
Luxury: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons.

Each passenger may also bring one personal item, such as a handbag or backpack.

Oversized Luggage: Items such as surfboards, golf clubs, bicycles and foldable or non-foldable mobility scooters may not fit in standard vehicles. Please inform us in advance so we can recommend a suitable vehicle.

If your total luggage exceeds the allowance for your booked vehicle, an upgrade to a larger vehicle will be mandatory for comfort and safety.

It is therefore very important that you inform us of the exact number and size of your bags in advance. Please read the luggage information carefully, as sending an unsuitable vehicle may result in your luggage not fitting.

Service Limitations

Train cancellations, diversions and major delays are outside our control, and we are not responsible for any resulting missed collection, additional costs or changes to your travel plans. If your train is cancelled or delayed by more than 60 minutes, please contact us immediately. We will make every reasonable effort to rearrange the collection or provide an alternative driver, subject to availability. If no suitable alternative can be arranged, or you do not attend the agreed or adjusted collection, the booking may be treated as a passenger no-show and will be non-refundable.
Please provide the correct train number, departure station and estimated arrival time when booking, as these details are required to monitor your journey. We are not responsible for missed collections or other issues resulting from missing or incorrect train information. If monitoring is unavailable, the driver will attend at the collection time selected during booking, and the complimentary waiting period will begin from that time.
If we are unable to confirm or provide your booked transfer due to driver or vehicle unavailability, you will receive a full refund.
Gratuities are not included in the fare and remain at your discretion.
Please note that last-minute bookings are subject to availability, and confirmation will depend on driver and vehicle allocation at the time of request.

After Your Journey

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