China Business Dispute Resolution & On-Ground Representation

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1 to 10 hours (approximately)
Pickup offered
Offered in: German and 14 more

When a deal with a Chinese supplier or partner goes wrong, most people abroad are stuck emailing a counterparty who knows you can't easily show up in person. This service puts an English-fluent representative on the ground in the Greater Bay Area — visiting the site, gathering evidence, and negotiating face-to-face within hours, not weeks.

Led by a former Huawei senior engineer, we treat disputes as technical problems: auditing the manufacturing logic, contract terms, and process evidence behind the disagreement, then using that as concrete leverage in negotiation — backed by 4K photo/video documentation.

This is not legal representation. We provide on-site investigation, evidence collection, and negotiation support, and can help you engage licensed local counsel if formal legal action is needed.

Best for: supplier non-delivery or quality disputes, contract disagreements, stalled negotiations, and situations needing someone credible to physically represent your position in the GBA.

What's Included

Strategic Mediator: Dedicated ex-Huawei engineer for on-site conflict resolution and negotiation.
Case Deliverables: Structured McKinsey-standard dispute synthesis and resolution blueprint.
Premium Mobility Setup: Secure transit in executive Sedan/MPV to industrial conflict zones.
Technical Forensic Audit: Comprehensive engineering analysis of shop-floor assembly and defects.
Gratuities: 100% optional. No factory kickbacks or hidden tips required or accepted.
Formal Legal Fees: Local courtroom representation, structural litigation, or official IP filings.
Financial Settlements: Direct cash outlays for factory debts, sample purchases, or cargo releases.
Third-Party Retainers: Local law firm retainers, corporate liquidation fees, or bail bonds.
Client Logistics: International flight tickets, luxury hotel lodging, or private dining expenses.

Meeting and pickup

Pickup points
You can choose a pickup location at checkout (multiple pickup locations are available).
Pickup details:

1. Airport Arrivals: Driver will wait inside the arrivals hall at Guangzhou Baiyun International Airport holding a sign with the lead traveler’s name. 60 minutes of free waiting time is included.

2. Train Station Arrivals: Driver will meet travelers inside the arrivals hall of Guangzhou South/East/Central/North stations with a sign. 60 minutes of free waiting time is included.

3. Hotel/Address Pickup: Please wait in the hotel lobby or at the main entrance of your accommodation. For apartments/Airbnb, provide the full address and entry instructions in advance. 15 minutes of free waiting time is included.

4. Contact: If you cannot find your driver, please contact us immediately via the Viator messenger.

5. Special Requests: Child seats, oversized luggage, or pickups outside central districts must be arranged in advance and may incur additional charges.

Drop-off point
This activity ends in a different location. You can choose from multiple locations at checkout.

What to expect

1. Booking Confirmation – Travelers book the transfer on Viator and provide travel details (flight/train number, hotel/address, lead traveler’s name, and contact info).

2. Driver Assignment – A professional driver and vehicle are arranged in advance. The driver monitors flight/train arrival times and adjusts for delays when possible.

3. Meet & Greet –

Airport/Train Station Arrivals: Driver waits in the arrivals hall holding a sign with the lead traveler’s name.

Hotel Pickups: Driver meets travelers in the hotel lobby or designated pickup point.

4. Luggage Assistance – Driver helps load suitcases and ensures passengers are comfortable before departure.

5. Private Transfer – Travelers enjoy a direct, private ride in a clean, air-conditioned vehicle with bottled water, tissues, and phone charging available.

6. Drop-off – Travelers are dropped off safely at their hotel or specified address. Out-of-area drop-offs are available with a small surcharge.

7. Completion – Driver assists with unloading luggage and ensures travelers arrive smoothly at their final destination.

Additional info

  • Specialized infant seats are available
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants and small children can ride in a pram or stroller
  • All areas and surfaces are wheelchair accessible
  • Transportation options are wheelchair accessible
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Private Drivers
Short term availability

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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