We guarantee a pleasant start to your journey. Here’s why travelers choose our seamless transfer service:
Transparent All-Inclusive Pricing
No hidden fees at all.
Instant Confirmation & Clear Process
Full service details sent immediately after booking.
Pre-trip Peace of Mind
Real photos of the driver and vehicle provided in advance.
Punctual Door-to-Door Service
We arrive early to pick you up at your designated spot.
Family-Friendly Amenities
Free baby car seats available with 3-day advance reservation.
Dedicated 24/7 Support
Exclusive WhatsApp service support throughout your trip.
Complimentary Waiting Time
We waive all overtime fees for delays caused by customs inspection, lost luggage and other unexpected issues.
China is a beautiful and hospitable country. Mr. Orange Team is committed to offering premium service to kick off your wonderful trip in China.
Your airport pickup is more than just a ride — it’s a seamless and reassuring service experience. We are with you every step of the way.
How It Works
1. Instant Confirmation & Guide
Once booked, we'll send a detailed step-by-step guide (with text and visuals) so you know exactly what to expect.
2. Pre-Departure Assurance
We send your driver's name, phone number, license plate, and a real photo of the vehicle.
(We are one of the few offering real car photos — guaranteeing no surprises!)
3. Flight Monitoring
We track your flight in real time. Whether you land early or late, your driver adjusts accordingly.
4. Warm Welcome upon Landing
The moment you land, you’ll receive a welcome message and a photo of your driver holding a name sign in the arrival hall. No wandering, no confusion.
5. Full Support
From deplaning to customs and baggage claim, our team is online to assist you in your language. Need currency exchange or a SIM card? Let us know in advance.
6. Smooth Transfer
You’ll be escorted to the car and taken to your hotel via the most efficient route.
Choose Your Vehicle
To ensure comfort and enough space for luggage, please select based on your group size:
Luggage Capacity (28" suitcase)
Note
a. ) a 28” luggage size: (L)76cm ×(W) 51cm × (H) 31cm (with combined dimensions not exceeding 158cm).
b.) a folded stroller is considered a piece of checked luggage.
c.) a folded Wheelchair is considered a piece of checked luggage.
1–2 passengers → Sedan
3–5 passengers → 7-seater Minivan
6–9 passengers → 14-seater Van
10–12 passengers → 19-seater Van
13–15 passengers → 33-seater Bus
Extra Luggage Tip:
If you have more bags than listed, please add one extra passenger when booking.
Example: 2 passengers + 3 bags → Select "3 people".
This ensures we assign a larger, more spacious vehicle.
Booking Tips
Accurate Info: Please provide the correct number of travelers and bags for the best match.
Extra Space:
Want more legroom? Simply add one more passenger to your booking for a larger vehicle.
Infant Seats: Need a car seat? Leave a note at least 3 days in advance, and we'll prepare it free of charge.
Drive distance Coverage:
Includes up to 50 km (covers almost all downtown Shanghai hotels).
Outskirts Fee:
For distant locations (e.g., Songjiang, Qingpu, Zhujiajiao...), a small surcharge applies:
Sedan:~CNY 5/km
Larger Vehicles:Slightly higher rates
Transparency:
We confirm all details and extra charges in advance. No hidden fees.
⏰ Waiting Time Policy
Free Waiting: 2 hours after the airplane actual landing time.
Overtime Fee: USD 5 / CNY 35 per half hour thereafter.
No-Show Policy:
If we cannot reach you within 2 hours of landing, the driver will leave. This is considered a No-Show, and the service will be marked as completed with no refund.
Stay Connected:
Please keep your phone reachable. If plans change, contact us immediately — we're here to help.
Beyond the Transfer
Our service doesn't end at your hotel. Throughout your stay in China — no matter you are in Mainland China, Hong Kong, or Macau — we are available 24/7 for any questions or assistance.
We are your trusted travel partner — always by your side.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
Your guide to the flawless travel experience