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Offered languages
- English
- Spanish
Discover the refreshing side of the Riviera Maya on a shared cenote tour designed for travelers who want nature, clear freshwater, and a peaceful escape from the usual beach routine. This experience takes you beyond the busy tourist areas and into the region’s unique limestone landscapes, where cenotes create some of the most beautiful natural swimming spots in the Yucatán Peninsula.
Your route includes a visit to Cenote Yum-Ha, followed by the cenote area where Luna and Sombra are located separately. Each stop offers a different way to enjoy the cool, crystal-clear waters: swim, relax, take photos, and experience the calm atmosphere that makes cenotes such a special part of this region.
What's Included
Meeting and pickup
Transportation to and from the tour is available for guests who book this experience. Depending on your accommodation and the access conditions in the area, pickup may be arranged directly at your hotel or at the nearest assigned meeting point.
Pickup coverage includes the following zones:
Playa del Carmen
• Downtown Playa del Carmen. For beachfront or coastal hotels, a nearby meeting point may be assigned because many streets in this area are too narrow for tour vehicles.
• Playa del Carmen Hotel Zone
• Playacar
• Dorado Royale
• Playa Paraiso
• Punta Maroma
• El Caracol
• Paa Mul
Riviera Maya
• Puerto Aventuras
• Xpu Ha
• Akumal
• Chemuyil
Tulum
For downtown Tulum, Tulum Hotel Zone, and the metropolitan area: Within Tulum city, pickup is handled through 8 authorized meeting points:
• Súper Akí Tulum
• Chedraui Selecto Tulum
• Hotel Secrets Tulum Resort & Beach Club
• Copal Tulum
• Oxxo Veleta
• Restaurant Camello Jr.
• Mistiq Tulum Market
• Hotel Kore Tulum Retreat and Spa
Additional Tulum areas:
• Tulsayab
• Jacinto Pat
• Xcacel
Please consider the following before your tour:
Some hotels, resorts, gated properties, or private complexes do not permit transportation vehicles to enter their facilities. In those cases, pickup will be scheduled at the closest entrance, access point, or authorized location available.
There are also accommodations located in areas where vehicle access may be difficult because of narrow streets, alleys, damaged roads, blocked access, or security restrictions. When this applies, the nearest practical meeting point will be assigned.
Pickup time changes depending on your hotel, area, and selected departure.
For the 9:00 AM tour, the estimated pickup windows are:
• Playa del Carmen: 7:15 AM to 8:00 AM
• Riviera Maya: 7:45 AM to 8:50 AM
• Tulum: 8:00 AM to 8:50 AM
For the 1:00 PM tour, the estimated pickup windows are:
• Playa del Carmen: 11:00 AM to 12:00 PM
• Riviera Maya: 11:40 AM to 12:50 PM
• Tulum: 12:00 PM to 12:50 PM
The time displayed on your ticket refers to the official tour start time. It is not your exact pickup time.
If your hotel does not appear on the pickup list, please contact us before booking or before your travel date so we can confirm whether pickup is possible from your location or indicate the closest available meeting point.
One day before your scheduled excursion, we will send a final confirmation message to the contact information provided in your reservation. This message will include your exact pickup time and assigned pickup location.
Itinerary
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Riviera Maya (Pass by)
The experience begins with shared pickup from your hotel or confirmed meeting point. Once aboard the transportation, travelers can relax, and get ready for a refreshing day surrounded by natural freshwater, jungle scenery, and the quieter side of the Riviera Maya. This first part sets the mood for a relaxed cenote escape, where the focus is on swimming, nature, and enjoying the region at an easy pace.
Admission ticket free -
1Tulum
Travelers will visit Cenote Yum-Ha, a natural freshwater cenote where the clear water and limestone surroundings create a peaceful setting for swimming and photos. This stop introduces guests to one of the most iconic natural experiences of the Yucatán Peninsula: entering the cool waters of a cenote and enjoying a landscape shaped by nature over thousands of years. A guide will accompany the group during the visit, and a life jacket is included for the cenote activity.
1 hour 30 minutes • Admission ticket free -
2Tulum
The experience continues at the cenote area where Luna and Sombra are located together, giving travelers another opportunity to enjoy the refreshing waters and natural beauty of the region. This part of the route adds variety to the experience, allowing guests to discover more than one cenote environment in the same outing. Here, travelers can swim, relax, take photos, and enjoy the calm atmosphere that makes these natural pools such a memorable part of the Riviera Maya.
1 hour 30 minutes • Admission ticket free -
3Tulum
After the cenote visits, travelers will enjoy a Mexican dish with a light drink included. This moment gives the day a relaxed and flavorful ending, offering time to recharge after swimming and enjoying the natural surroundings. It is a simple but satisfying way to close the experience with a taste of local cuisine.
1 hour 30 minutes • Admission ticket free -
Riviera Maya (Pass by)
At the end of the tour, travelers will board the transportation again for the return to their hotel or confirmed meeting point. After visiting the cenotes, swimming in fresh natural waters, and enjoying a Mexican meal, the experience closes as an easy and refreshing nature escape in the Riviera Maya.
Admission ticket free
Additional info
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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