We are a family business originally from Isla Mujeres with 19 years of experience in swimming and whale shark watching in the Mexican Caribbean. For this reason we are experts doing the activity and managing groups to make your experience the best.
AVOID LARGE GROUPS OF PEOPLE. We only work with a maximum group of 10 people per day.
There will be no surprise extra charges or any other fees not mentioned above.
We care a lot about the well-being of all our clients and the marine species.
We have a lot of awareness and preparation about this activity.
You can do the tour in your own private group with a discount on the total price.
We will send an air-conditioned shuttle service to take you to the meeting point. We need your hotel information to pick you up in the lobby. We will give you the information of the pick up one day before the selected date to make the tour.
Ground transportation can take between 1 and 2 hours, depending on logistics, group size and pickup points from Playa del Carmen to Cancun.
If you selected the Cancun option:You must provide full hotel information to schedule the pick-up time! It's very important.
Please note that pick-up times may vary by location. To ensure everything goes well, we will contact you the day before your excursion, around 19:00, to confirm the exact pick-up time.
Black Pearl Pier of Commerce, on the north side (following ) the Pemex gas station in downtown Isla Mujeres in the beach area near Pier #2. We will contact you to meet.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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