1. Booking & Live Coordination:
Enter your flight details (for airport arrivals) or Singapore pickup address. Chauffeur contact details and vehicle plate number are messaged via WhatsApp/Viator prior to pickup.
2. Meet & Greet / Pickup:
• Changi / Seletar Airport: Chauffeur monitors your flight in real time and awaits you at the Arrival Hall exit holding a digital name signboard. Includes 60 minutes complimentary waiting time from touch-down.
• Hotel / City Departures: Chauffeur arrives directly at your lobby/address. Includes 15 minutes complimentary waiting time.
3. VIP Fleet Transfer:
Travel in your booked Mercedes-Benz V-Class, Toyota Alphard/Vellfire, or Toyota HiAce High Roof minibus with full luggage assistance.
4. Direct Drop-off:
Relax in air-conditioned comfort directly to your destination anywhere in Singapore. All road tolls (ERP) and parking fees are fully included.
Arrival Meet and Greet: Your driver will monitor your flight status and be waiting at the Arrival Hall exit (after luggage collection) holding a digital sign with your name.
Complimentary Grace Period: We offer a 30-minute complimentary waiting period from the time your flight lands to allow for immigration and luggage collection.
Direct Communication: You will receive the driver’s contact details and vehicle plate number via the app or WhatsApp shortly before your arrival for seamless coordination.
Luggage Assistance: Your chauffeur will assist with loading your bags into the vehicle to ensure a smooth start to your journey.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
Your guide to the flawless travel experience