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Offered languages
- English
- Spanish
What sets us apart is our commitment to your comfort and the personalized quality of our service:
Official Beach Desk: Forget about searching for informal guides on the sand. We have an established check-in desk at Playa Santa Fe, ensuring a fast, secure, and professional welcome.
Truly Personalized Attention: We don’t do crowded, mass tourism where you are just a number. We take the time to guide you closely in the water, making sure both beginners and experienced swimmers feel 100% safe and cared for at all times.
Local Passion & Transparency: We are a local team passionate about the ocean. We guarantee a transparent service with no hidden fees, certified guides, and well-maintained gear. We don’t just show you the reef; we share our love for this paradise with warm hospitality and deep respect for marine life.
What's Included
Meeting and pickup
Our official check-in desk is located directly at the main entrance of Playa Santa Fe, just a few steps from the boat area. Upon arrival at the beach, please look for our desk to check in with your digital voucher and collect your gear. Please arrive 05 minutes before your scheduled time.
What to expect
Fast & Secure Check-In: We welcome you at our official, established desk right on the beautiful Playa Santa Fe. Skip the beach confusion; we verify your digital voucher in seconds, deliver a quick safety briefing, and hand over your high-quality, perfectly fitting snorkel gear.
The Ultimate Postcard View: Board our comfortable boat to cruise along the coastline. We will pause directly in front of the majestic Tulum Archeological Site (The Castle), giving you an unobstructed, panoramic view of the ruins on the cliff—the perfect angle for spectacular photos from the sea!
Guided Reef Snorkeling: Dive into the most vibrant, life-filled spots of the coral reef. Guided closely by our certified ocean experts, you will swim with tropical fish and marine life in crystal-clear waters. We focus on personalized care, ensuring beginners and pros feel 100% safe.
Scenic Return: Relax and enjoy the ocean breeze on the smooth boat ride back.
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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