Private one-way transfer from Narita Airport (NRT) to any hotel or address in Tokyo’s 23 wards, built for families and groups travelling with luggage. Toyota Alphard for up to 6 passengers, Toyota Hiace Grand Cabin for up to 9 — luggage capacity is confirmed against your actual party, not quoted as a maximum.
Includes real-time flight tracking, a name-board welcome after customs, and 90 minutes of free waiting from actual landing. Standard tolls and parking are included. Night-time and additional waiting charges are listed below. No guided sightseeing is included.
Octoshell Japan is a licensed passenger transport operator (Kanto Transport Bureau, KAN-JI-RYO-NI No. 1248). Every request is checked against the vehicle and chauffeur actually on duty for your date before it is confirmed — we do not auto-accept bookings we cannot staff. Bookings open from 36 hours before pickup, the point from which an exact vehicle and time can be committed.
For arrivals at Narita International Airport (NRT), your chauffeur will meet you in the public arrivals lobby after customs, holding a sign with your name. Your booking confirmation will specify the terminal and meeting point.
We track your flight. The included 90-minute waiting period starts at actual landing; a delayed landing shifts this waiting period. Additional waiting charges apply after the free period.
Please provide your flight number, arrival date and time, full drop-off address, passenger count, the number and sizes of your bags, and whether you need a child seat. If needed, include your child's age. when booking. Keep your phone connected after landing and contact us through your booking or the contact details in your confirmation if you need assistance.
For Hotel Pickups: Your chauffeur will arrive at the hotel lobby 15 minutes before departure in formal business attire, holding a pickup sign.
Driver Contact: Your driver will reach out via WhatsApp within 24 hours before pickup. Please ensure you provide a valid WhatsApp number at the time of bo
Your hotel or accommodation within Tokyo’s 23 wards. Please provide the full property name and street address when booking.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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