Kyoto, Osaka & Nara: Same-Day Luggage Delivery【Delivered by 4 PM】

① Booking

When booking, please provide the following information in the "Special requirements" field:

1. Pickup hotel name
2. Delivery hotel name
3. Hotel reservation name (in Roman letters)
※ Please include a space between your first and last name.
4. Hotel booking confirmation number
5. Check-in date at the pickup hotel

We will use this information to contact both hotels in advance and confirm the luggage arrangements.

② Leave Your Luggage at the Hotel

On the day of delivery, please leave your luggage at the front desk of your pickup hotel by 10:00 AM.

③ We Collect and Deliver Your Luggage

Our staff will collect your luggage and normally deliver it to your next hotel by 4:00 PM on the same day.

We will keep you updated on the pickup and delivery status via Viator chat.

④ Collect Your Luggage at Your Next Hotel

When you arrive at your next hotel, simply collect your luggage from the front desk.

【Travel with Peace of Mind】

We contact both your pickup and delivery hotels in advance to confirm the luggage arrangements.

After reviewing your booking details, we will send you instructions for the delivery day via Viator chat.

【For Airbnb & Self-Check-in Accommodations】

If your accommodation does not have a front desk, our staff will arrange a direct luggage handover with you.

After booking, we will coordinate the handover time via Viator chat.

・Pickup: Arranged for a time before 10:00 AM
・Delivery: Usually arranged between 4:00 PM and 5:00 PM

If you need a different time, please contact us. We will do our best to accommodate your request, subject to availability, with delivery arrangements possible up to 6:00 PM.

【Service Areas】

Kyoto: Kamigyo, Nakagyo, Shimogyo, Higashiyama, and Minami Wards

Osaka: All wards of Osaka City

Nara: Nara City

Delivery to other areas may also be possible. Please contact us to check availability.