Wheelchair private transfers with assistance to/from KIX

Step 1: Booking Confirmation & DetailsOnce your booking is complete, please send us a message with your flight number, arrival time, and the exact address of your destination. If you are a wheelchair user, please also provide the dimensions of your wheelchair (width, length, and height) and let us know if you require any specific assistance (such as health concerns or mobility support) so we can perfectly prepare for your smooth transfer.Step 2: Airport Meet & Greet on ArrivalOn the day of your transfer, your professional driver—who is a nationally certified care worker (Certified Care Worker)—will track your flight status and wait for you at the exit of the arrival hall holding a sign with your name. Rest assured that we will be there waiting even if your flight is delayed.Step 3: Smooth Escort to the VehicleWe will take care of your luggage and escort you safely to the vehicle. Our staff are fully knowledgeable about the latest pickup and drop-off regulations at Kansai International Airport (KIX), ensuring the shortest walking distance and choosing the best route to avoid crowds and rain.Step 4: Comfortable & Safe BoardingYou can board our spacious, high-roof Nissan Caravan (welfare vehicle) directly in your wheelchair via our specialized electric lift. Your wheelchair will be securely locked using a multi-point safety tie-down system. Passengers sitting in the standard seats can also relax and enjoy a comfortable, spacious ride.Step 5: Transfer to Your DestinationWe will drive you safely and directly to your designated location in the Osaka area (hotels, private residences, medical facilities, etc.). During the journey, the driver will continuously monitor your comfort and well-being, leveraging their expertise as a certified care worker.Step 6: Drop-off & Final Support at Your DestinationUpon arrival at your destination, we will safely assist you off the vehicle using the electric lift. We will hand over your luggage and accompany you to a seamless transition point—such as the hotel front desk or facility entrance—ensuring you are fully settled before concluding our service.