Waiheke Reserve is the only Fullers360 service where you can lock in your exact departure time in advance, a real point of difference from our on-demand Walk-up ferry. Instead of arriving early and queuing for the next available sailing, you choose your time (9am, 10:15am or 11am from Auckland) and know you have a guaranteed seat. It's the ideal choice for visitors working around a tight schedule, whether that's a day trip with a set return flight or a booked activity on the island. Available only during the October to April peak season, so bookings should be made ahead of your travel dates.
Downtown Ferry Terminal, Pier 13/14, Auckland (not the same pier as Walk-up). Board 15 min before your booked time (9am, 10:15am or 11am). Return: Pier 3, Matiatia Ferry Terminal, Waiheke, boarding 15 min before 4:30pm or 5:15pm. Ticket valid for booked time only.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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