Our dedicated HQT team is at Punta Cana International Airport 24/7. We track your arrival flight and greet you with a sign displaying your name, then take you to your hotel in a private, air-conditioned vehicle assigned according to your group size. If you book a return transfer, we confirm your hotel pickup time the day before departure.
Airport arrival instructions:
After collecting your luggage and clearing customs, walk all the way outside, past the tour operator counters. Our HQT representative will be in the outdoor pickup area, alongside other transportation companies waiting with name signs. Look for a sign displaying your name and the HQT logo.
The airport can be crowded and noisy. Some people may tell you that we are not there and offer to help so they can sell you another transfer. Please continue to the pickup area and look for our official team. If you cannot find us, message or call us directly before accepting help or transportation from anyone else. We have a dedicated team at the airport at all times.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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