SureStay by Best Western Presque Isle

This hotel was nice. The grandkids enjoyed the pool. This property was in a great location to Presque Isle park, beaches, etc. Rooms were worn, dated, not the cleanest but we're comfortable and beds were comfortable.

I have been a Best Western reward member for several years and often build up points to use for a free night’s stay. I applied my points which more than covered a 1 night stay in Presque Isle. However, when i got home, i was charged $134 for the room, and my points were redeemed. Upon contacting the Best Western customer service, they said that the management in Presque Isle could not see that my points were used and won’t refund my money! I am out $134 and my points 😡.

The lobby was clean. The front desk staff isn't at the desk so you have to ring a bell, but I rang it four times before anyone showed up (at least 2 to 3 minutes between each ring). The room was clean, but my sheets were dirty with what looked like grease stains. The bathroom was as small as a cruise bathroom, yet the sink was outside the bathroom. The sink also leaked if turned on too hot and filled really fast without draining if turned on to max running. Had parking, was snowy. Didn't have breakfast there but they do serve free breakfast. I thought the place was rated non-smoking, but the room next door smoked marijuana every morning. Would not stay here again, but there is always a place for somebody.

It was a great check in. Staff was friendly!! It was quiet and comfy.

Smelled clean, staff was really nice. Would stat at this place again.

A pleasant surprise. Warm room, good continental breakfast (included), and friendly staff.

Staff was amazing and kind rooms was nice and comfy but around the toilet bowl was dirty housekeeping needs to pay better attention. Breakfast wasn’t the greatest had to microwave our eggs and sausage as they were still cold.

Great stay

A very basic motel with old rooms

Very clean, comfortable,
Friendly friendly staff, easy parking overall great place great breakfast

Chambre propre. Mur peu isolé et bruyant.

Parking very easy

Booked this stay for my Dad as he needed to travel a distance and have a break in between. My advice, pay the extra money at another hotel. My dad called me in the middle of the night telling me there was a cockroach on the wall.

Pet friendly

Property was affordable and close to downtown

The new renovations were great. Happy to have this place up and running as it's a great deal in Presque Isle.

The room and hotel were perfect. The staff super friendly.

Room was clean, staff was friendly, parking was good. The only part the wasn’t so nice was the room below us playing loud music at 10:00 pm and at 5:00 am a couple came in with a dog amd left the dog in the room alone and it was barking which woke us up. Other than that it was a really good hotel.

There wasn’t any coffee this morning at 8am and not a person to be found.

Good value, very friendly staff.