Hotel Citlalli

Hotels
9.6 (339 reviews)
Calle Circunvalacion pasaje j #298 Colonia San Benito , San Salvador , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Face masks for guests available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable accommodations
Cons:
Small rooms
Basic breakfast offerings
Some cleanliness issues

Categories

Cleanliness
9.16
Several reviews indicated cleanliness issues, especially with lingering bathroom cleanliness.
Service
10
Many reviews praised the staff for being friendly and helpful, often exceeding expectations.
Location
10
The location received high praise for its accessibility to restaurants and attractions.
Room Quality
9.16
Some reviews mentioned rooms being small or lacking amenities like windows.
Amenities
9.66
Amenities were generally acceptable, but some rooms lacked basic conveniences.
Value for Money
9.66
Value was seen as good, though some felt the pricing was high for the simplicity offered.
Food and Beverage
9.16
Breakfast received mixed reviews, being described as basic or weak in some instances.
Overall Experience
10
Overall experiences were very positive, with specific mentions of the hotel being recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:38

Property Description

Luxurious Accommodation
Hotel Citlalli, located in San Salvador, offers a luxurious stay just 5.5 km from San Salvador Bicentennial Park. The rooms feature private bathrooms and some even come with a balcony, providing stunning views of the surroundings.

Convenient Amenities
Guests can enjoy the convenience of free private parking, a garden to relax in, and a lovely terrace to unwind after a day of exploring the city. The 24-hour front desk and room service ensure that all guest needs are met promptly and efficiently.

Easy Access to Airport
With El Salvador International Airport just 44 km away, Hotel Citlalli is the perfect choice for travelers looking for comfort and accessibility during their stay in San Salvador. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 339 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
M
Martha • family_with_children • cr
8
Pros:

La ubicación, el precio y la limpieza.
El personal es amable.

Cons:

Si la gente habla en el pasillo, todo se escucha y eso hace difícil descansar. Las camas son bastante duras.
El hotel estaba lleno, entonces a la hora del desayuno fue un poco complicado.

2026-02-14 • via Nuitee
J
Jacobo • extended_group • hn
10
2026-02-10 • via Nuitee
J
José Antonio • solo_traveller • pa
9
2026-02-09 • via Nuitee
S
Sergey • solo_traveller • mx
8
2026-01-27 • via Nuitee
J
jozeline • couple • us
9
Pros:

Beautiful rooms, comfortable beds, and convenient location

Cons:

Parking was difficult, narrow driveway difficult to maneuver, but staff assisted me and got my bigger suv out no problem.

2026-01-26 • via Nuitee
J
Joanna • family_with_children • ch
7
2026-01-25 • via Nuitee
J
Jacco Kiezebrink • family_with_children • nl
7
2026-01-21 • via Nuitee
T
Trujillo • family_with_children • gt
7
Cons:

El hotel esta bien pero me enviaron ese cuando habia reservado en otro y al llegar no estaba disponible

2026-01-19 • via Nuitee
E
Escobar • extended_group • pa
10
Excelente todo
Pros:

Todo. Excelente localización, desayuno rico y el staff sumamente amable y servicial. Habitación amplia y limpia.

Cons:

nada

2026-01-19 • via Nuitee
A
Anna • solo_traveller • pl
10
Uroczy hotel, polecam!!!
Pros:

Uroczy hotelik w Zona Rosa, bardzo miło uplynal mi tam pobyt :) bardzo ladne pokoje w stylu loftowym, smaczne sniadanka (pozdrawiam super Pana Kelnera), spersonalizowana obsluga. Wszedzie blisko, można bezpiecznie spacerowac. Swietna opcja dla podróżujących samotnie!

Cons:

Troszke cienkie sciany, slyszalam ludzi na korytarzu - jesli masz lekki sen to zabierz stopery!

2026-01-15 • via Nuitee
R
ROJHAT • family_with_children • tr
10
2026-01-13 • via Nuitee
J
Jonas • family_with_children • se
10
Pros:

Bekvämt bra service bra läge

2026-01-04 • via Nuitee
N
Nicole • family_with_children • gt
10
2026-01-01 • via Nuitee
L
Luis • family_with_children • us
8
2025-12-31 • via Nuitee
L
Louise M K • solo_traveller • se
8
Perfect location for visiting San Salvador
Pros:

Location was good , walkable area with many restaurants. The bed was comfortable. Nice breakfast.

Cons:

All good

2025-12-29 • via Nuitee
G
Gladys Mazariego • family_with_children • us
10
2025-12-21 • via Nuitee
B
Brian • solo_traveller • us
8
Great stay, staff rocks! Greaat location! but room was a bit small with no windows.
Pros:

Breafast was great. Staff super helpful

Cons:

Room smaller than expected, no window and tV too complicated to work

2025-12-19 • via Nuitee
M
Moises • family_with_children • hn
8
2025-12-16 • via Nuitee
A
Andrey • family_with_children • cr
10
Pros:

Los productos del baño.

2025-12-16 • via Nuitee
P
Pascal DW • family_with_children • be
10
2025-12-03 • via Nuitee