Dorsett Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
7.8 (3617 reviews)
172 Jalan Imbi , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good location
Cons:
Limited parking
Noise issues
Need for renovation

Categories

Cleanliness
7.8
Several mentions of cleanliness were positive, but issues with maintenance suggest there is room for improvement.
Service
8.8
The staff is frequently described as polite, helpful, and accommodating.
Location
8.8
Location is repeatedly praised as convenient and advantageous.
Room Quality
7.3
Mixed reviews due to some rooms being dated and issues with noise insulation.
Amenities
7.3
Some amenities were noted as lacking, particularly gym equipment and a missing shower curtain.
Value for Money
6.8
Concerns about prices relative to quality and some guests feeling it was overpriced for the experience.
Food and Beverage
7.3
Food options were limited, and service issues with the breakfast were highlighted.
Overall Experience
8.3
Overall a satisfactory experience, with some guests expressing they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:04

Property Description

Prime Location near Popular Attractions
Dorsett Kuala Lumpur is conveniently situated within walking distance to Pavilion and KL Convention Centre, making it the perfect choice for leisure and business travelers.

Comfortable Rooms with Modern Amenities
Experience a comfortable stay at Dorsett with modern rooms equipped with essential amenities like air conditioning, minibar, and complimentary bath amenities, ensuring a relaxing and convenient stay.

Convenient Facilities and Services
Enjoy free WiFi throughout the property, relax at the shared outdoor pool, and savor delicious meals at the in-house dining options. The attentive staff, available 24/7, can assist with tour arrangements and provide exceptional service in multiple languages.

Don't miss out on the perfect blend of convenience and comfort at Dorsett Kuala Lumpur - book your stay now! 🌟

Important information:

- Please note that Residence guests are required to check in at the hotel, located in the adjacent building.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests are required to present the credit card used to secure booking upon check-in. Meals for children are not included in the room rate and are subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for MYR 135 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3617 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
N
Nur • solo_traveller • my
10
2026-02-28 • via Nuitee
T
Tom • solo_traveller • gb
10
Good location
Pros:

Good location. Clean and good value for money.

2026-02-27 • via Nuitee
C
Chong • family_with_children • my
8
2026-02-25 • via Nuitee
C
Craig • family_with_children • vn
9
2026-02-23 • via Nuitee
M
marc • family_with_children • fr
8
Bonjour hôtel mais attention
Pros:

Le buffet du petit déjeuner

Cons:

Le fait que la messagerie de l'hôtel via Booking.com est été piraté. Dès la réservation faite, et à chaque échange avec l'hôtel via Booking.com, un message whatsapp arrivait demandant de fournir ses numéro de carte bleue pour valider la réservation. Si vous les donnez, votre cb est utilisée pour des achats de crypto. Ne pas faire de massage !!!

2026-02-22 • via Nuitee
T
Thea • family_with_children • no
7
Pros:

God beliggenhet og at vi fikk to soverom og to bad (til familie på fire)

Cons:

Støy fra veien.

2026-02-22 • via Nuitee
L
Ling Lu Ee • solo_traveller • gb
8
2026-02-22 • via Nuitee
A
Ahmad • extended_group • sa
8
الغرف ممتازه والموقع
Pros:

الموقع والنظافه

Cons:

الفطور لا يغطي الاصناف العربيه

2026-02-14 • via Nuitee
M
Maseehah • couple • za
10
Amazing
Pros:

It’s very central , round the corner from the Pavilion Mall. I went on a birthday trip and they gave me a piece of cake and some snacks as a gift with balloons

Cons:

The car noises around the area at night is quite disturbing

2026-02-13 • via Nuitee
R
robert • extended_group • gb
9
Great apartment for a family stay in KL. Comfortable rooms, conveniently located and great breakfast
Pros:

The Dorestt Residences provided the perfect space for our family. Room was big and well equipped with fridge, washing machine etc. Breakfast was very good. Location good just a short walk to golden triangle. Rooftop Pool an added bonus.

Cons:

Limited utensils if you were going to self cater but did not affect us.

2026-02-13 • via Nuitee
N
Nadarajah • family_with_children • as
9
We really enjoyed our stay at Dorsett. The staff were very friendly and great location!
Pros:

Location is great, just walking distance to Pavilion Shopping Mall

2026-02-13 • via Nuitee
M
Mohammed • couple • ae
6
2026-02-12 • via Nuitee
M
Maryam • couple • sa
10
ذكرياتي حلوه في المكان
Pros:

كل شي حلو سكنت فيه 2011 ورحعت له 2026

2026-02-10 • via Nuitee
F
fahmy • extended_group • sg
10
Pros:

The pool, room service and the friendly staff.

Cons:

The carpark. Too tight to turn

2026-02-10 • via Nuitee
J
Julie • couple • au
10
Definitely recommend this Hotel, No complaints. Location great
Pros:

We loved staying here. Everything was exceptional. The Room was immaculately clean. The pool was amazing. Definitely recommend staying here

Cons:

N/A

2026-02-10 • via Nuitee
K
Khalil Bin • family_with_children • sg
8
Pros:

Location

Cons:

The rooms which are old need to refurbished

2026-02-10 • via Nuitee
M
Mohamed reza • solo_traveller • sg
9
Pros:

Simply awesome. Nostalgic as I came here with my family twice before.

Cons:

Refurbished room

2026-02-08 • via Nuitee
S
Sandhu • extended_group • au
9
Pros:

Spacious and very good location

Cons:

Difficult to put movies on the TV, it wasn't working in the bedroom

2026-02-08 • via Nuitee
M
Malak • family_with_children • au
10
2026-01-31 • via Nuitee
J
Joao • family_with_children • au
10
Pros:

Everything was great

2026-01-31 • via Nuitee