Dorsett Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
7.8 (4069 reviews)
172 Jalan Imbi , Kuala Lumpur , my

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Good location
Cons:
Limited parking
Noise issues
Need for renovation

Categories

Cleanliness
7.8
Several mentions of cleanliness were positive, but issues with maintenance suggest there is room for improvement.
Service
8.8
The staff is frequently described as polite, helpful, and accommodating.
Location
8.8
Location is repeatedly praised as convenient and advantageous.
Room Quality
7.3
Mixed reviews due to some rooms being dated and issues with noise insulation.
Amenities
7.3
Some amenities were noted as lacking, particularly gym equipment and a missing shower curtain.
Value for Money
6.8
Concerns about prices relative to quality and some guests feeling it was overpriced for the experience.
Food and Beverage
7.3
Food options were limited, and service issues with the breakfast were highlighted.
Overall Experience
8.3
Overall a satisfactory experience, with some guests expressing they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:04

Property Description

Prime Location near Popular Attractions
Dorsett Kuala Lumpur is conveniently situated within walking distance to Pavilion and KL Convention Centre, making it the perfect choice for leisure and business travelers.

Comfortable Rooms with Modern Amenities
Experience a comfortable stay at Dorsett with modern rooms equipped with essential amenities like air conditioning, minibar, and complimentary bath amenities, ensuring a relaxing and convenient stay.

Convenient Facilities and Services
Enjoy free WiFi throughout the property, relax at the shared outdoor pool, and savor delicious meals at the in-house dining options. The attentive staff, available 24/7, can assist with tour arrangements and provide exceptional service in multiple languages.

Don't miss out on the perfect blend of convenience and comfort at Dorsett Kuala Lumpur - book your stay now! 🌟

Important information:

- Please note that Residence guests are required to check in at the hotel, located in the adjacent building.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests are required to present the credit card used to secure booking upon check-in. Meals for children are not included in the room rate and are subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4069 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
M
MOUSTAFA • family_with_children • eg
7
2026-08-22 • via Nuitee
S
Sri Nurayu • couple • sg
8
2026-08-22 • via Nuitee
S
suliman • solo_traveller • sa
7
2026-08-22 • via Nuitee
P
Paul • family_with_children • gb
8
Pros:

The location and Yam housekeeper very friendly

Cons:

The beds are tiny.

2026-08-21 • via Nuitee
M
Maha • solo_traveller • sa
8
2026-08-21 • via Nuitee
M
Mohamed Shakeel • family_with_children • au
7
Good service, comfortable but not 5 star.
Pros:

Good location, good breakfast, good customer service and overall facilities.

Cons:

The hotel is dated and hardly comparable to similarly priced 5 star hotels.

2026-08-20 • via Nuitee
S
Safa • extended_group • om
8
2026-08-20 • via Nuitee
H
Hanane • solo_traveller • fr
5
2026-08-19 • via Nuitee
N
Naqvi • solo_traveller • pk
6
Pros:

Location and breakfast only bed mattress was terrible and bathroom was no good and clean

Cons:

Bed mattress and bathroom

2026-08-19 • via Nuitee
D
Daphne • extended_group • sg
7
Ok but would choose somewhere else next time
Pros:

Good location near to the malls. Ok for the price.

Cons:

Booked this hotel because of the triple single bed and staff kept saying they couldn't confirm right till 2-3 days before check in, and we didn't get it in the end either.

Facilities were old and some not very clean... in particular our hairdryer was so dusty and unusable. Toilet had a drain smell on day 2.

2026-08-19 • via Nuitee
S
Syed Rizal • couple • sg
9
2026-08-18 • via Nuitee
J
jaouad • family_with_children • nl
1
Verschrikkelijk
Cons:

Kamers zijn erg gedateerd en aan vernieuwing toe.
Ontbijt zaal veel te klein voor de aantal mensen.

2026-08-18 • via Nuitee
R
RUSTILITO • family_with_children • qa
9
2026-08-17 • via Nuitee
A
Ali • solo_traveller • bh
8
Pros:

الموقع ممتاز قريب من شارع العرب

2026-08-17 • via Nuitee
A
Abderrahmane • solo_traveller • fr
8
Bon rapport qualité prix
Pros:

Propre calme petit déjeuner varié et très bon à proximité de toute commodité

Cons:

Je n'ai pas de critiques négatives
Je suis resté deux nuits
Je garde un bon souvenir

2026-08-17 • via Nuitee
F
Frederic • family_with_children • fr
8
Cons:

la très petite salle de bains

2026-08-17 • via Nuitee
A
Ahmed • family_with_children • ae
7
2026-08-17 • via Nuitee
F
Faisal • solo_traveller • om
7
2026-08-17 • via Nuitee
A
A1965 • solo_traveller • au
8
2026-08-17 • via Nuitee
S
Sofina • family_with_children • gb
6
It was good as hotel location was ideal near the main centre of
Pros:

The location waa good, llenty of lifts and staff were good

Cons:

The showers need to be cleaned properly, there was grime on the floor and sides of them

2026-08-16 • via Nuitee